customer complaints handler jobs in Birmingham

You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: - Manage and process domestic property claims efficiently and accurately. - Provide exceptional customer service by guiding policyholders through the claims process.

Job Description We are working alongside an innovative Claims Management company who are currently recruiting for an experienced and passionate FNOL Handler to strengthen their UK based operations. The successful candidate will become part of a fantastic company who offer great routes of progression and industry qualifications to further skills and development. Skills & Experience Required: -...

Job Description We are working with an incredibly successful and exciting Insurance Broking Group with offices in the centre of Birmingham and the wider UK. In order to maintain exceptional service to their customers they require additional Commercial Insurance Account Handlers in place. The Role as a Commercial Account Handler includes: - Building and maintaining excellent relationships with...

You will also be highlighting missed opportunities, leakage, and areas for improvement. - Supporting technical intervention claims matters in respect of questions / escalated customer scenarios and calls/liability referrals etc. - Supporting the team and continually helping them to develop their knowledge and skill set.

You will be responsible for:

Company: GBJ FedEx Express UK Transportation Limited Address: Unit 8 The Hub, Nobel Way Scheduled Weekly Hours: 40 Worker Type: Regular Posting Start Date 22-Dec-2025 Posting Close Date: 22-Dec-2025 Job Family: FXE-EU: Handler (ID) Position Summary: We have an exciting opportunity for you to join our Operations team as a package handler. Who we are: FedEx is the largest express...

Are you ready to take your career to new heights? A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Start date: Various from March 2026 Location: Natwest Bank. Birmingham City Centre - office based training and grad bay (7 weeks). Hybrid once you have completed training and successfully passed grad bay Great...

Salary £20,025 (£26,700 FTE) Contractual hours 30 Basis Part Time Region Sites - Midlands Package 25 days annual leave (plus bank holidays) Day off on your birthday Discretionary bonus scheme Pension – matched up to 8% Life Assurance Season ticket loans Cycle to work scheme Gym discounts Discounts & Offers Job category/type Operations Date posted 08/01/2026 Job...

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities - Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.

3 days ago Be among the first 25 applicants Opportunity We are working with a fantastic small, independent brokerage looking to expand our team with an Account Handler. We are a collaborative team looking for someone who would like to make a big impact as we grow. Commercial Account Handler Location: Dudley Salary up to £40,000 per annum. Responsibilities Maintain appropriate, regular contact...

You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: Manage and process domestic property claims efficiently and accurately. Provide exceptional customer service by guiding policyholders through the claims process.

Are you an experienced Case Handler? Do you enjoy working with customers to resolve their queries? Do you have a sharp eye detail and are you a competent user of technology?If so, my client is an established housing provider based in West Midlands looking to hire an experienced Case Handler for their growing team.As the Case Handler, you will be carrying out a range of duties, some of which have...

Commercial Account Handler Location: North Birmingham Salary: £30,000 - £35,000 DOE Are you ready to join an insurance brokerage where your commercial expertise will be truly valued? I'm working with a true high‐street commercial broker who has created an adult environment where everyone feels valued and their contributions matter. About the Role My client is seeking an experienced Commercial...

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the...

You will receive a generous basic salary ranging from £35K - £40K per annum (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit!

Experience of working with computerised stock management system is essential.FLT Licence required: - Counterbalance & Multi directional About Our Client The employer is a medium-sized organisation within the industrial/manufacturing sector, known for its commitment to operational efficiency and quality. The company values precision and reliability in its logistics operations, offering a stable...

You will also be expected to interact directly with our brokers and customers, internal teams, and colleagues to ensure that our customer requirements are met and be actively involved in supporting the Sales Team to respond to both new and existing business enquiries. You'll therefore be someone who puts the customers' needs first and can also work in team that is focused on customer requirements.

You will receive a generous basic salary ranging to circa £38,000 (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit!

Job Description We are working with an incredibly successful and exciting Insurance Broking Group with offices in the centre of Birmingham and the wider UK. In order to maintain exceptional service to their customers they require an experienced Senior Commercial Insurance Account Handler. The Role as a Senior Commercial Account Handler includes: - Assist in achieving Group/Division client...

You will support the Sales Team in delivering exceptional service and handling customer inquiries. Strong communication skills and a willingness to learn are essential, though prior experience in insurance is not mandatory. The company offers a variety of employee benefits and flexible working arrangements, making it an excellent opportunity for those looking to grow in the insurance industry.