customer complaints handler jobs in United Kingdom

Complaint Handler Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. ?? Watford (on-site) ?? Up to £30,000 pro rata ?? Shifts between 8am-8pm, Monday-Sunday ?? Full-time | 6-month FTC (with potential extension) Are you a strong written communicator with a passion for fair outcomes and great customer service? xujxxms...

Complaint Handler ?? Watford (on-site) ?? Up to £30,000 pro rata ?? Shifts between 8am-8pm, Monday-Sunday ?? Full-time | 6-month FTC (with potential extension) Are you a strong written communicator with a passion for fair outcomes and great customer service? We're recruiting a Written Complaints Handler to manage and resolve customer complaints with accuracy, empathy, and professionalism. Key...

A customer service solutions provider in Manchester is seeking a Customer Care Champion to enhance customer experience by effectively handling complaints. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. The ideal candidate will manage sensitive complaints, work collaboratively with clients and colleagues, and maintain accurate...

Job Description Job Title: Claims Handler Location: 1-2 Days in BristolSalary: £26,000 - £30,000 (no insurance experience required)Hours: Full-time, 35 hours per week (Monday–Friday) 6 months contract with the view to go permJob Reference: 2303My client is a dynamic, specialist insurance business operating in a highly regulated environment where quality, integrity and expertise matter. They are...

Job Description No insurance experience needed – just bring your people skills and we’ll do the rest, with full training and support from an award-winning insurer that’s ready to invest in you. - Working hours: 35 hour working week, Monday to Friday with no weekend work - Hybrid working - with up to 80% homeworking and 20% in Bristol after a successful training period. You'll also have the...

Job Description NJR Recruitment are proud to be partnering exclusively with Protector Insurance to recruit a Complaints Officer for their growing Manchester team. Reporting to the Deputy Chief Compliance Officer, you’ll manage the full complaints process and Data Subject Access Requests (DSARs), ensuring fair, timely outcomes in line with FCA DISP and GDPR. The role is central to improving...

You will be key to supporting our customer issues while operating within the established regulatory guidelines. Working without supervision, using clear and effective communication skills to reach resolutions and deliver business targets in line with the strategic priorities.

You will take full ownership of complaint cases from initial receipt through to final resolution, delivering timely, well-evidenced responses that meet regulatory expectations. Working across services, you will help challenge inconsistencies, remove barriers to resolution, and ensure outcomes are meaningful, proportionate, and focused on genuine service improvement rather than process alone.

Complaints/Resident Liaison Officer If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. Full-Time, permanent positionBased in HastingsSalary: £30k + company van and fuel card We are recruiting for a leading Social Housing Contractor who are currently looking for a Complaints/Resident Liaison Officer to join their...

Complaint Specialist All potential applicants are encouraged to scroll through and read the complete job description before applying.Location: Beeston, NG9 1LASalary Banding: £29,593 - £31,150Hybrid working to be discussed at interview stageAs a Specialist Complaint Handler here at MTVH, you will be responsible for resolving complex complaints, CEO complaints and responding to MP, Councillor and...

You will be responsible for investigating, resolving, and responding to complaints which could carry a financial, regulatory, or reputational implication for the business, as well as playing a pivotal role in helping drive client centric change that includes investigating and addresses root causes.

You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a salary of £30k For more information, please apply online now, or call Meg on for more information!

Job Description Housing Complaints Officer - The organisation: Castlefield Recruitment are currently recruiting a Complaints Officer for a Housing Association based in Cheshire West. The role is on an initial 2-month temporary contract. The hourly rate is £25.40 per hour and it's a hybrid role of 2 days in office, and 3 days from home. Housing Complaints Officer - The role: - Manage a...

Complaints Manager | London Market Insurer | London/Hybrid | £65 - 75,000 (doe) Are you an experienced professional with a passion for excellence in complaints management and conduct risk? Our Client, a renowned organisation operating within the insurance sector, is seeking a dedicated Complaints Manager to lead their complaints handling team. This is an exciting opportunity to make a...

Job Description Complaints Coordinator - Location: Ealing, Westminster Bridge Road or Pitsea Hybrid working model with office days on Tuesday and Thursday. (Training fully onsite for first week) - Job Type: Temporary (until end of March 2026 with possible extension) - Salary: £14.34 per hour (PAYE) We are seeking a dedicated Complaints Coordinator to manage and coordinate customer complaints...

Affinity Water are looking for a Complaint Case Manager to deliver an outstanding customer experience. Youll be the first point of contact for dissatisfied customers, taking ownership of complaints, investigating issues, and turning concerns into positive outcomes. This role combines problem-solving and communication skills xbpsjku to resolve issues, restore satisfaction, and help improve our...

You will focus on investigating complaints, providing insight through complaints packs, and driving improvements in customer service processes across the business. Specific responsibilities will include: - Acting as the first point of contact for customer complaints, ensuring they are handled efficiently and professionally to maximise resolution at first contact.

You will take ownership of complex and high-risk cases, provide quality assurance across the team, and support the Manager in driving performance, consistency, and learning. The role combines hands-on case management with leadership, coaching, and stakeholder engagement. Rate: 31-32 UmbrellaWorking Pattern: HybridLocation: Greater LondonKey Responsibilities

You will focus on investigating complaints, providing insight through complaints packs, and driving improvements in customer service processes across the business. Specific responsibilities will include: - Acting as the first point of contact for customer complaints, ensuring they are handled efficiently and professionally to maximise resolution at first contact.

You will be responsible for investigating, resolving, and responding to complaints which could carry a financial, regulatory, or reputational implication for the business, as well as playing a pivotal role in helping drive client centric change that includes investigating and addresses root causes.