customer complaints handler jobs in Merseyside

Job Description Job Title: First Response Unit Claims Handler Location: Liverpool Salary: £25,877 per annum plus a performance related bonus of £4200 paid on a quarterly basis, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours per week. Monday to Friday on rota basis 8.00am - 8.00pm, 1 in 3 Weekends 9.00am - 5.00pm. (Hybrid) About the Role: As an...

Job Description REF: 4294Do you have MOJ/OIC Claims Handling experience? If so Keoghs are seeking a Claims Handler (CH2) to join their Liverpool team. The claims handler will be responsible for managing a caseload of pre-litigated and Low Value Pre Litigated Motor Claims for our Corporate clients. Key Accountabilities • To effectively and efficiently manage a caseload of pre-litigated motor...

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

Claims Handler CH2 Department: Legal Employment Type: Permanent - Full Time Location: Liverpool Description Is it time to open new doors in your legal journey? If so we are seeking a Claims handler to join our Casualty Team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £20,000. This includes personal injury,...

Direct Line Motability Large & Complex Loss Claims Handler Liverpool - Hybrid (2 days a week in the office) Full Time, Permanent Position DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be...

You will take incoming calls from customers, log on the systems and raise jobs as a result of the call. Full paid training will be given and you will be paid an hourly rate of £13.00 per hour, paid weekly.

You must be available to start immediately and will have to pass a security check prior to starting.

Job description Looking for a new challenge as an Account Hander? A role that can really develop your career? Looking to progress into an Account Executive role? How would working alongside one of the most successful Account Executives in the country be? I'm working in partnership with a well-established Broker in the the North who are looking for a Senior Account Handler to join their growing,...

You will receive the full support and backing of a designated account handler who will work with you on Market presentations and obtain the Quotations from the market for the risks you are tendering for. Our client is looking for a candidate who has the following: - - At Least 5 Years Commercial insurance Experience is Essential with Sales Experience

You will need to be motivated, self-driven, and computer literate. The successful candidate must possess excellent communication skills and be committed to maintaining consistently high-quality standards.

12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality service to UK...

You will be working as part of the Customer Services team and will be responsible for ensure the efficient functioning of the Customer Services team in all aspects of service delivery. Key responsibilities will include:

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities - Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.

Flexible Working Patterns - 2 days in the office.Huge Progression Opportunities within a Global Brand. About Our Client The employer is a well-established organisation within the industrial/manufacturing industry. They are recognised for their commitment to excellence, offering a professional and collaborative work environment in Bromborough. Job Description Manage customer accounts and...

You will need to have a high level of accuracy and attention to detail, to ensure that all tasks are completed correctly and efficiently and all relevant systems are accurately updated.

You will handle all service related enquiries, bookings / new orders, liaise with suppliers and update internal stakeholders and customers in an effective and timely manner, ensuring SLAs are adhered to.

You will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast paced, challenging and incredibly rewarding. This is not just another job; this is your career The Experience, Qualifications and Skills You Will Have

Job Category : Sec / Admin Location : Cunard Building Water Street Pier Head Liverpool L2 2BS, Liverpool City Council Hours Per Week : 35.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £12.71 MAIN AREAS OF RESPONSIBILITY: To own individual enquiries, complaints and customer requests. To work flexibly across the hours of the Careline Service. To contribute to the...

Job Description Job Title: Total Loss Claims Handler Location: Liverpool Salary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays, Rota Basis The Total Loss department is a fast paced and energetic department...

Description Are you an experienced claims professional with a passion for delivering exceptional service? In this role, you’ll manage a diverse caseload of pre-litigated and low-value litigated motor claims for our corporate clients, handling matters up to £100k from inception through to settlement. You’ll identify cases for early litigation, ensure accurate data input, and maintain high...

You will need to be motivated, self-driven, and computer literate. The successful candidate must possess excellent communication skills and be committed to maintaining consistently high-quality standards.

You will also play a key role in ensuring we're there for our customers when they need us the most with speed, ease and understanding. What you will be doing: - Lead, coach, and develop a team of first party claims handlers to meet and exceed performance measures - Conduct regular one-to-ones, performance reviews and objective setting