Customer Case Handler jobs in Birmingham

Are you an experienced Case Handler? Do you enjoy working with customers to resolve their queries? Do you have a sharp eye detail and are you a competent user of technology? If so, my client is an established housing provider based in West Midlands looking to hire an experienced Case Handler for their growing team. As the Case Handler, you will be carrying out a range of duties, some of which...

You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements. Key Responsibilities: - Manage and process domestic property claims efficiently and accurately. - Provide exceptional customer service by guiding policyholders through the claims process.

You will be responsible for:

Job Description We are working alongside an innovative Claims Management company who are currently recruiting for an experienced and passionate FNOL Handler to strengthen their UK based operations. The successful candidate will become part of a fantastic company who offer great routes of progression and industry qualifications to further skills and development. Skills & Experience Required: -...

You will support Client Executives and senior Client Advisors with all aspects of account management, including renewals, mid-term adjustments, invoicing, slip production and client queries.

You will also help maintain strong client relationships and provide technical support when needed.

You will endeavour to ensure that their insurance programmes continue to offer robust coverage in line with their appetite for self-insurance.

You must have excellent communication skills, and be able to build a strong rapport at MD / FD / Group Risk Director level.

You should also be well-organised, with a keen eye for detail and excellent task-management skills.

Job Description Accounts Receivable Officer The Role: Reporting to the HHSRS Manager of RSH, you will have responsibility for assisting in the efficient administration of the property compliance department on a full-time time basis. Key Responsibilities: - Written / verbal communication with the external contactors - Communicate schedule updates and changes promptly to all stakeholders. -...

About us Headquartered in London, we operate internationally and at Lloyd’s. With a global team of over 1000 people and 10 international offices, we’re able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsurers. For over 120 years we’ve been industry leaders in a variety of specialist areas. Working here: A...

You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application form

You will work alongside a diverse and experienced group where your personal development is at the forefront of our culture. While the role is based in our Birmingham team, you may also have the opportunity to work with our Insolvency Practitioners in other regions as we operate as a national practice across all areas of restructuring & insolvency by embracing a hybrid working model.

Job Title IAG Case Worker Reporting To: IAG Service Manager Contract Type: Fixed Term until 30th September 2026 with opportunity to extend subject to programme funding continuation Location: IHWC, Unit 18, ACE Business Park B33 0LD Salary: NJC Scale Points 12 Current FTE £27,336.53 pro rata’d at 20 hours per week £14,978.92 Working Hours 20 hours per week JOB OUTLINE: To provide a...

Description Are you skilled in credit hire and passionate about delivering outstanding service? We are seeking a knowledgeable and proactive Credit Hire File Handler to join our team. This role offers an excellent opportunity to investigate complex credit hire claims from a tactical and strategic point. The File Handler is responsible for carrying out complex and technical investigations on...

Working hours: This role is available on a part-time, job-share or full-time basis (37.5 HPW) Location: Flexible – home-working contracts available The opportunity: At Zurich, we’re on an exciting journey of change and transformation. Our aim is to be the leading Retail Protection provider for advisers, customers, and colleagues alike. As our business grows, we’re now looking for a passionate,...

Litigated Motor Claims Handler Department: Claims Management Employment Type: Permanent - Full Time Location: Birmingham Description As a Litigated Credit Hire Specialist here at Keoghs you'll be at the heart of a team dedicated to championing clients interests in high-stakes credit hire cases. This role offers an excellent opportunity to investigate Litigated Complex Credit Hire claims...

A legal services provider in Birmingham seeks a Legal Assistant to support client inquiries and assist with legal processes. The role involves client engagement, record management, and various administrative duties. Ideal candidates will have strong customer service skills, attention to detail, and a willingness to learn. This position is full-time with a flexible shift pattern, catering to...

Kennedys is successfully expanding, and as a result our Motor team is in an exciting growth period. We are now recruiting fee earners to handle litigated Credit Hire maters. This is an exciting opportunity to work on a high quality caseload with a variety of clients. About the Role Kennedys is expanding its Credit Hire team and is seeking a Litigation Handler to handle pre-litigated and...

Are you an experienced Case Handler? Do you enjoy working with customers to resolve their queries? Do you have a sharp eye detail and are you a competent user of technology?If so, my client is an established housing provider based in West Midlands looking to hire an experienced Case Handler for their growing team.As the Case Handler, you will be carrying out a range of duties, some of which have...

A leading legal services company in Birmingham is seeking a proactive Credit Hire File Handler to investigate complex credit hire claims. The role requires excellent communication skills, experience in credit hire, and the ability to handle a case load effectively. Additionally, the position offers significant opportunities for personal development and a comprehensive benefits package including...

You will work alongside a team of fraud specialists, running a caseload of suspected fraud files acting without any delegated authority.

You will be encouraged to collaborate to achieve the best possible results in a commercially sound manner. Our counter fraud lawyers apply both a forensic and analytical approach to dealing with evidence.

Are you an experienced Case Handler? Do you enjoy working with customers to resolve their queries? Do you have a sharp eye detail and are you a competent user of technology?If so, my client is an established housing provider based in West Midlands looking to hire an experienced Case Handler for their growing team.As the Case Handler, you will be carrying out a range of duties, some of which have...