JOB TITLE: Facilities Service Desk Coordinator Find out if this opportunity is a good fit by reading all of the information that follows below. LOCATION: Woodbridge, IP12 1QT Hours 8:30am to 5:00pm. (No hybrid working) About us: - JCW Apleona is a reputable and well-established Building Services company specialising in M&E Engineering including commercial gas and HVAC maintenance - Close...
Better places, thriving communities. Job objectives and responsibilities To complete all Apprentice course work within the timelines set To attend and actively participate in all apprentice review meetings To provide general helpdesk and administration support as required by the contract Main duties To learn all aspects of the Service Desk Coordinator role Scheduling and planning works for...
Better places, thriving communities. Job objectives and responsibilities To complete all Apprentice course work within the timelines set To attend and actively participate in all apprentice review meetings To provide general helpdesk and administration support as required by the contract Main duties To learn all aspects of the Service Desk Coordinator role Scheduling and planning works for...
You will be working as part of the Service Desk team to make sure we deliver excellent customer service while meeting our agreed SLA’s. What you’ll be doing - Acting as first point of contact for all IT Support issues and queries - Responsible for the ongoing provision of IT Hardware and Infrastructure to support both internal and external stakeholders
You will play a vital role in coordinating maintenance activities, managing client requests, and ensuring high service standards are consistently met. The role is office-based, working as part of a busy team of two coordinators and three contract managers. Key Responsibilities
Job Description We’re a well-established technology partner with a proven record of delivering exceptional IT solutions and services to businesses across the UK. Over the past 15 years, we’ve built a reputation for innovation, reliability, and long-term client relationships — and we’re continuing to grow rapidly. Our team of around 150 specialists spans infrastructure, cloud, data, and...
Job Description A rapidly expanding company based in Twyford is looking for a Scheduler to join their team on a temporary contract for a minimum of 3 months. This role involves managing service tickets, aligning engineers and availability of parts with customer needs, and ensuring a timely resolution. This is a vital position in the Service Desk team as it acts as a central point of...
Bridge Technology Partners - Service Desk Manager Location: Hybrid - 2-3 days per week in the Norfolk region Salary: £45,000-£50,000 per annum Bridge Technology Partners are supporting a leading organisation. Following a period of centralisation, they're looking for an experienced Service Desk Manager to lead their operational teams and uphold exceptional service standards. The Role: - You'll...
You will be the first point of contact for all IT support-related interactions, providing colleagues with the necessary tools and support to excel in their roles. Day-to-day of the role: - Deliver services that support business objectives and outcomes, providing technical support, training, and advice via phone, E-Mail, and direct collaboration with the wider IT team.
You will have the opportunity to revamp an existing service desk, implement your own knowledge and influence the team's success. My client is paying a starting salary of between £45,000 - £50,000 + Hybrid working. To apply, press the "apply now" button or send your CV to matthew.
Job Description Ref: 113775 Service Desk Analyst / IT Support / Windows / On-site Role Responsibilities Responsibilities will include: - Resolve high-priority and complex support cases. - Resolve Level 1 and Level 2 incidents and service requests independently. - Classify, prioritise, and triage support tickets. - Coordinate with remote teams and escalate to infrastructure or application...
Job Description We’re looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll be the first point of contact for IT support across the business, ensuring the smooth operation of systems and services for all staff. You’ll provide comprehensive 1st and 2nd line support, including hardware and software installations, system...
You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: - Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support.
Job Description Prestigious law firm looking to recruit a Service Desk Analyst to provide high-quality support to their lawyers, partners, and support staff across the business. The Role: As a Service Desk Analyst, you will be the first point of contact for all IT-related queries. You'll play a key role in ensuring issues are resolved promptly, professionally, and with minimal disruption,...
Job Description Service Desk Support EngineerJob DescriptionOur client is seeking a proactive and customer-focused Service Desk Support Engineer to join their team in providing 24/7/365 support for end users. The ideal candidate will be responsible for delivering high-quality technical support, troubleshooting and resolving IT issues, and ensuring minimal downtime for users, no matter the time...
Job Description This role will play a pivotal role in maintaining and optimising IT systems. This position requires expertise in providing technical support and ensuring seamless IT operations. Client Details This opportunity is with well known sports body. Description Responsibilities include but are not limited to: Advanced Troubleshooting: Handle and resolve more complex technical issues...
You will lead IT support efforts by acting as the main escalation point for complex hardware, software, and network issues. You'll ensure the team's Service Desk runs with maximum efficiency, consistently meeting key service goals. This senior role requires you to mentor junior staff, maintain our knowledge base, and drive continuous process improvement initiatives to reduce recurring problems.
Job Description Are you passionate about solving technical challenges and delivering outstanding customer service? A growing tech-focused organisation is seeking a skilled Service Desk Analyst to join their dynamic support team. Key Responsibilities: - Act as the first point of contact for IT-related issues and service requests. - Resolve a wide range of technical problems across hardware,...
You will work 37.5 hours per week and you will have access to employee benefits that will be available to you as soon as you start. We are an equal opportunities employer who deliver facilities management services to clients all over the UK and with vacancies in your area this is a great time to join our teams.
Better places, thriving communities. Job objectives and responsibilities To complete all Apprentice course work within the timelines set To attend and actively participate in all apprentice review meetings To provide general helpdesk and administration support as required by the contract Main duties To learn all aspects of the Service Desk Coordinator role Scheduling and planning works for...