About Sota Sota is more than a technology provider, we’re a trusted partner committed to delivering exceptional service and innovative solutions across a wide range of technologies. Our mission is to ensure every customer experience exceeds expectations. We pride ourselves on being at the forefront of digital transformation, helping businesses thrive in an ever-evolving tech landscape. This role...
You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests. Tasks will be allocated on a defined roster with duties such as phone support, IT support via remote access, email support, floor walking and project support tasks as required.
You will have an HNC/SVQ3 or equivalent in an IT related subject or significant experience in similar role.
You will work as part of a team to provide support, fault diagnosis and repair of IT systems, applications and devices.
You will have good written and oral communication skills, proven fault diagnosis and rectification abilities/techniques, with good organisational skills.
Job Role: IT Service Desk Lead Location: Barrow In Furness, Cumbria Salary: £35,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead. This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch...
Manifest your 2026 career era! Apply for an apprenticeship before 31st January 2026 and you’ll be entered to win a £100 Love2Shop voucher. Start the new year with a real glow-up. Employer description: Computershare is a global leader in financial administration with over 14,000 employees around the world, serving over 25,000+ clients. If you are looking for an exciting and unique opportunity,...
You will be expected to resolve incidents and service requests at first contact covering a wide range of services.
You will have previous experience of working within an IT support environment and you will have technical skills gained from supporting users at all levels using PCs, mobile devices and the suite of Microsoft 365 applications.
Role: Service Desk Analyst (SC Clearance Required) Job Type: Permanent Join us as a Service Desk Analyst - this is a great opportunity to grow your experience in a fast-growing global IT company. TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the people and...
Service Implementation BA (SC Cleared) Full Time | Hybrid | London Job Summary Amber Labs are seeking a results-driven Project Service Implementation Consultant to join our IT project delivery team within a highly secure Central Government department. Due to the environment of the client, you must hold active SC Clearance that can be transferred. This role is essential to the successful...
Job Title: Service Desk Lead / Senior 2nd Line Engineer Location: Swindon (On-site ) Salary: Up to £40,000 (DOE) Sector: Managed Service Provider (MSP) Overview We are working with a growing Managed Service Provider based in Swindon who are looking to appoint a Service Desk Lead. This role is ideal for a strong 2nd Line Engineer who enjoys being the technical escalation point, mentoring...
Our Manchester office currently has an opportunity for a professional and experienced individual to fill the role of Service Desk Analyst, who will report to the Service Desk Team Lead, carrying out day-to-day duties as a Service Desk Analyst. Deliver an excellent level of service to customers and employees by telephone and email communication. Complete 1st line support for Unified...
Helpdesk Administrator/Coordinator Monday-Friday, on-site Type: Permanent, Full-Time (PAYE) Construction & Building Services We are currently recruiting for a Helpdesk Administrator/Coordinator to join a busy and well-established building services operation based in Romford. This is a full-time, office-based position supporting the delivery of reactive and planned electrical and mechanical...
Scheme summary - Kickstart your IT career and become part of an exciting initiative designed to invest in your growth and develop future IT talent. - Join a supportive cohort, benefit from mentoring, and develop technical and soft skills to prepare for future success. - Welcoming office culture Based at our contemporary Head Office in Stratford-upon-Avon, with great facilities and a supportive...
Location: Dummer, Basingstoke Salary: £28,000 We are looking for a IT Help Desk Coordinator to triage and support all customers reporting issues, and to assist in ensuring the efficient working of the inhouse Service Assurance team, while delivering exceptional customer service to our clients. Responsibilities - Ensure all faults are dealt with efficiently. - Maximiseefficiency. - Monitor...
Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent / Helpdesk Operator) to join our growing Customer Service team at our new office in Farnborough. We have numerous prestigious managed service contracts that we are currently delivering on and we have an increasing order book. Apply promptly! A high volume of applicants is expected for the role as...
JobDescription ServiceDesk Analyst - French Speaking UK andIreland Sysco are recruitingfor a Service Desk Analyst to join the Service Desk team on afull-time, permanent basis. Reporting tothe Team Lead, Service Desk, this role acts as the first point ofcontact for internal Sysco users, offering level 1 support viaphone, portal, chat, and handling non-critical escalations. You’lllog,...
Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent / Helpdesk Operator) to join our growing Customer Service team at our new office in Farnborough. We have numerous prestigious managed service contracts that we are currently delivering on and we have an increasing order book. Apply promptly! A high volume of applicants is expected for the role as...
Service Implementation BA (SC Cleared) Full Time | Hybrid | London Job Summary Amber Labs are seeking a results-driven Project Service Implementation Consultant to join our IT project delivery team within a highly secure Central Government department. Due to the environment of the client, you must hold active SC Clearance that can be transferred. This role is essential to the successful...
Manifest your 2026 career era! Apply for an apprenticeship before 31st January 2026 and you’ll be entered to win a £100 Love2Shop voucher. Start the new year with a real glow-up. Employer description: Computershare is a global leader in financial administration with over 14,000 employees around the world, serving over 25,000+ clients. If you are looking for an exciting and unique opportunity,...
Job Description About Sota Sota is more than a technology provider, we’re a trusted partner committed to delivering exceptional service and innovative solutions across a wide range of technologies. Our mission is to ensure every customer experience exceeds expectations. We pride ourselves on being at the forefront of digital transformation, helping businesses thrive in an ever-evolving tech...
About Sota Sota is more than a technology provider, we’re a trusted partner committed to delivering exceptional service and innovative solutions across a wide range of technologies. Our mission is to ensure every customer experience exceeds expectations. We pride ourselves on being at the forefront of digital transformation, helping businesses thrive in an ever-evolving tech landscape. About...