You will provide first level support, covering a large number of applications and systems, user administration and escalation of issues within the team. Previous experience working in a customer service environment is essential. Previous experience working in a technical or troubleshooting environment would be preferred but is not essential as full training will be provided.
You will play a vital role in coordinating maintenance activities, managing client requests, and ensuring high service standards are consistently met. The role is office-based, working as part of a busy team of two coordinators and three contract managers. Key Responsibilities
JOB TITLE: SERVICE DESK ADMINISTRATOR LOCATION: Farnham SALARY: £26k/£27k COMPANY INFORMATION Service Desk Administrator - Reputable and well-established Building Services company specialising in M&E Engineering including commercial gas, HVAC and electrical maintenance is looking for a Servive Desk Administrator to join their ever expanding team - Close working relationships with high profile...
Job Role: IT Service Desk Lead Location: Barrow In Furness, Cumbria Salary: £35,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead. This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch...
About Us IVC Evidensia is the UK and Europe's leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners. At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more impact, access more career opportunities, and play an active role in their local and...
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac. Person specification
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we've...
Bionic is a tech-enabled business switching service. We empower small business owners with a radically better way for them to sort their business essentials through smart technology. We've evolved into a digital business, investing heavily in talent and a new tech platform, alongside developing unique 'hybrid' web and voice customer journeys, in addition to expanding our range of products. By...
On behalf of HSE, we are looking for a Service Desk Analyst - User Administrator (Inside IR35) for a 2 month hybrid contract based up to 3 days per week in Liverpool. Note: SC Clearance is an essential requirement for this role, as a minimum you must be willing & eligible to undergo checks. Please note, due to the exceptional requirements of this position, (and speed at which we require a...
You will be responsible for leading a team of 1st3rd line engineers, ensuring SLAs are met, driving customer satisfaction, and continuously improving service desk performance. Key Responsibilities:
SC Cleared First Line Service Desk Analyst 12-Month Contract - Multiple Openings - Long-Term Engagement Location Milton Keynes or Nottingham (office-based) Contract Duration 02 March 2026 - 31 March 2027 Number of Roles 20 positions approved for initial release Pay Rates - Umbrella (Inside IR35): £18.32 per hour A stable, long-term contract offering consistent weekday hours within a...
You will be based within our newly built, high specification open plan head office in Dudley
You will handle incoming technical support incidents, requests and changes.
You will be an experienced Support Engineer with 5 or more years' commercial experience with excellent knowledge of Windows, Networking and some Mac exposure.
You will ideally have any certs or working towards CompTIA, MCP, MCA, MTA, MCSA, MCSE, CCENT, CCT, CCNA or CCNP
Company Description PortmanDentex is a leading dental group where your skills and ambitions make a real difference. We support over 370 practices across the UK and Ireland. We're united by a shared commitment to exceptional dentistry, patient-first care, and helping each other thrive – in work and beyond. We're united by a passion for great dentistry, putting patients first and helping each...
Job Description Senior IT Service Desk Analyst Your ability to spot an IT fault is a gift; A gift that means when a solicitor is trying to access their email in the evening, only to be locked out, you know what to do. A gift that means when the recruitment team are trying to call a candidate and the phones stop working, you know where the problem lies. A gift that means when a new starter to...
Junior Service Desk Analyst / Systems Administrator – London - 365, Azure AD Comp: £40K - £45K + Bonus + Bens Location: EC3 We're looking for a Junior Analyst / Sys Admin to join the enterprise InfraSec team of an asset manager in the city. From day one, you'll support and maintain critical systems across a wide range of technologies, helping to ensure that their infrastructure remains secure,...
You will ideally have proven experience working within a Technical Service Desk ITIL environment, providing professional customer focused service to agreed standards and procedures within Service Level Agreements (SLAs). You'll need technical expertise to troubleshoot and resolve incidents and complete Service Requests according to agreed processes.
Level 2 Service Desk Engineer Position Overview: We are looking for a Level 2 Service Desk Engineer to join us in Stone, Staffordshire. This role would suit an experienced IT support professional looking for an opportunity to work in a dedicated client position. Salary & Benefits The budgeted salary for this role is between £30,000 and £35,000 a year, depending on experience. Click here for...
Service Desk -- Level 1 Support Location: Chester, UK (Resource has to be within 50 KM distance). 6 months contract 50% work from home & 50% from onsite Rate: GBP 120/day Inside IR35 French Speaker - Work as part of the Shift system on the IT Service Desk - Receives and handles requests for service, following agreed procedures. - 1st line support: troubleshooting of IT related problems -...
The Cloud Service desk is the first point of contact for all support requests from channel partners and Managed Services customers, including Office365 and Cloud products/services. The team provides incident break/fix and guidance on M365 products (i.e. Email, Office, SharePoint, OneDrive etc), Azure and Business Applications. Service requests are raised and updated within the ticketing...