Customer Experience jobs in Belfast

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals.

You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

Customer Experience Advisor (Sales Focus)£34,270 OTE | £25,480 basic + uncapped commissionBelfast – BT1 | On-siteSome people call it customer service.Others call it sales.In reality, it’s about helping customers make better decisions — and being rewarded for it.This role sits right in the middle. You’ll take inbound calls from existing customers, deal with queries, renewals and upgrades, and spot...

We have a great opportunity for a office/Customer Experience Manager at our depot in Belfast About the role: As a member of the Depotsenior management team deliver effective management and control of all relevantdirect & indirect office staff (direct - stock/purchasing/business support, and indirect - credit control)/processesand controls, and lead CX activities, inline with the overall...

CUSTOMER SERVICE ADVISOR - YARD OPERATIVE BASED: SPRINGFIELD CLOSING DATE: 3RD FEBRUARY 2026 JP Corry, BITCs Responsible Company of the Year (2024) is a leading Builders Merchants in Northern Ireland. Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products. By hiring the right people for the job, who align with our values of...

Were working with a growing, forward-thinking technology services provider that is looking to add aCustomer Engagement Team Lead to their team. This role suits someone who enjoys being at the centre of customer relationships. Youll act as a key point of contact for customers, helping to deliver a smooth, consistent experience while supporting internal teams with administration, reporting, and...

Job Description Location: Belfast (Office-based at least 4 days per week) Reporting to: Sales Director UKI and MEA Are you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Customer Service Administrator, £26000-£27000 per annum, Belfast, Fixed-term contract Your new company A leading organisation within the manufacturing and supply chain sector is seeking a Customer Service Administrator to join their team. This is an excellent opportunity to work in a dynamic environment, supporting key business operations and contributing to the success of major retail...

Job details Job reference: 2025R000446 Date posted: 20/11/2015 Application closing date: 04/12/2025 Location: Ulster Museum, Belfast Salary: £26,449 - £28,094 Package: Generous terms & conditions, including 25 days' annual leave, rising to 30 after five years' service. Contractual hours: Basis: Job category/type: Experience & Enterprise Development Visitor Experience Assistant - Ulster Museum...

Advising customers on skincare and beauty needs, providing personalized consultations, and meeting sales targets.

Job Description Open to candidates from Belfast and Derry. - Develop and Drive Strategic Plans: Create and implement account management strategies to foster customer growth and profitability. - Customer Representation: Serve as the primary representative for over 400 customers, ensuring their needs are met and exceeded. - Enhance Customer Loyalty: Introduce and promote the full suite of Radius...

Customer Success Lead Location: UK / Belfast (Hybrid) Type: Permanent | Full-time Contact: Ryan Quinn on LinkedIn Company: OCHO - Building Teams Overview We're hiring a Customer Success Lead to partner with enterprise clients and ensure the successful delivery of technical and professional learning programmes. This is a high-impact, relationship-driven role where you'll work closely with talent,...

You will support onboarding, foster long-term customer relationships, drive service adoption, and champion customer satisfaction across the full service lifecycle. How You Will Contribute Reporting to the Customer Success Leader, the CSA will: Collaborate with Sales to ensure smooth customer onboarding and alignment on expectations.

Job Description As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team. Key Responsibilities: -...

Overview Job Title: Customer Service Agent Company: Swissport Location: Belfast City Airport Contract Type: Part Time Hours: Minimum 20 hours per week, between Monday – Sunday (shift work on rotational rota) Salary: £12.41 per hour About the company: Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions...

Company Description Location: Castle Court Shopping Centre, Unit 4 Shopping Centre, Belfast, United Kingdom, BT1 1DD Salary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance Working Hours: Part time 12 hours across 2 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on – one that...

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals.

You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.