Customer Experience Lead jobs in Belfast

Pay: £27,456 per year (£13.20 per hour)Location: Belfast | On-site RoleJob Type: Full-time, PermanentAbout HCLTechHCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection.In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech, and...

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

Location: Belfast (Office-based at least 4 days per week)Reporting to: Sales Director UKI and MEAAre you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for operational management,...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Warehouse & Trade Counter Supervisor Are you a motivated warehouse professional who enjoys a fast-paced environment, taking ownership of operations, and interacting with customers? We are looking for a Warehouse & Trade Counter Supervisor to join our clients team and play a key role in both warehouse management and trade counter operations. This role isn't just about managing stock - it's about...

You will also champion broader employee experience and wellbeing initiatives, using insight, data and engagement to strengthen attraction, retention and performance. Working collaboratively across HR, Learning & OD and the wider organisation, you will help create an environment where people can thrive and bring their best selves to work.

Company Description Version 1 has celebrated over 29 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. Were also an award-winning employer reflecting how employees are at the heart of Version 1. Weve been...

We have a great opportunity for a office/Customer Experience Manager at our depot in Belfast About the role: As a member of the Depotsenior management team deliver effective management and control of all relevantdirect & indirect office staff (direct - stock/purchasing/business support, and indirect - credit control)/processesand controls, and lead CX activities, inline with the overall...

Customer Experience Advisor (Sales Focus)£34,270 OTE | £25,480 basic + uncapped commissionBelfast – BT1 | On-siteSome people call it customer service.Others call it sales.In reality, it’s about helping customers make better decisions — and being rewarded for it.This role sits right in the middle. You’ll take inbound calls from existing customers, deal with queries, renewals and upgrades, and spot...

You will ensure that all customers receive high-quality, responsive and inclusive services, while embedding a unified service culture across previously separate areas.

You will work through managers and specialist teams to deliver services that are customer-centred, compliant, and aligned to organisational objectives.

CUSTOMER SERVICE ADVISOR - YARD OPERATIVE BASED: SPRINGFIELD CLOSING DATE: 3RD FEBRUARY 2026 JP Corry, BITCs Responsible Company of the Year (2024) is a leading Builders Merchants in Northern Ireland. Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products. By hiring the right people for the job, who align with our values of...

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals.

You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

This is a rare opportunity for a strategic, data-driven leader to take ownership of customer insight and activation within a business undergoing an exciting transformation.Head of Customer Insight & ActivationSalary: £100,000–£110,000 + benefits All potential candidates should read through the following details of this job with care before making an application.Remote Working, with monthly visit...

The Customer Business Team Leader will be responsible for leading and managing a team of 2 Account Managers. This role involves developing and executing strategies to drive sales growth, enhance customer relationships, and achieve business objectives. The Team Leader will work with the direct team ensuring connection to the various other stakeholders involved in the partnership - Develop and...

Honeycomb is delighted to partner with a leading Northern Ireland bank in the search for multiple Customer Service Administrators, based in Dunmurry. This is a fantastic opportunity to join a well-established financial institution on a full-time, temporary, ongoing basis. Enjoy the benefits of hybrid working after training, a supportive team environment, and excellent on-site amenities, including...

Customer Service Administrator, £26000-£27000 per annum, Belfast, Fixed-term contract Your new company A leading organisation within the manufacturing and supply chain sector is seeking a Customer Service Administrator to join their team. This is an excellent opportunity to work in a dynamic environment, supporting key business operations and contributing to the success of major retail...

Age 21+ £12.21 per hour Under 21 £10.00 per hour Got a knack with customers? Ideally, you already have Retail sales experience but if youve worked in another customer focused sales environment, were likely to be a great fit for each other. Youre already a legend at quick and efficient working, and well give you the product knowledge and skills training you need to wow every customer. Youll learn...

Job Description Location: Belfast (Office-based at least 4 days per week) Reporting to: Sales Director UKI and MEA Are you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for...

You will receive structured training and guidance, with the opportunity to build confidence and skills over time. Key responsibilities First point of contact for all customer and delegate enquiries across email, HubSpot ticketing and phone. Provide clear, friendly and professional guidance from initial enquiry through to post event follow up, including support with event sales enquiries.

Pay: £27,456 per year (£13.20 per hour) Location: Belfast | On-site Role Job Type: Full-time, Permanent About HCLTech HCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection. In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech,...