Customer Experience jobs in County of Cardiff

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will develop ambitious revenue targets, drive new business across various events and oversee marketing plans. The ideal candidate will have over 7 years in hospitality sales, strong leadership skills, and a passion for delivering exceptional customer experiences. This role offers generous leave, a pension scheme, and various employee benefits.

A leading retail brand in Cardiff is looking for a Product Manager to lead the store team in delivering exceptional customer experiences. The ideal candidate will have a strong commercial mindset, a passion for fashion, and proven leadership skills. Responsibilities include managing product placement, ensuring compliance with operational standards, and supporting the team to reach performance...

Job Description We’re recruiting for a Customer Experience Advocate to join our New Business and Payroll team (Client Services). This role will be part of our pensions team, working closely with scheme owners. The position is mainly focused on administrative tasks, with some responsibility for making and receiving calls.Join our team and help us deliver a best-in-class customer experience. We’re...

Customer Experience AdvisorLocation: CardiffSalary: Up to £28,000 basicEmployment Type: Full‑time, PermanentProgression: Clear scope for future development within the businessOverviewUnify HQ are recruiting on behalf of our client, a leading organisation delivering retrofit and energy‑efficiency projects for social housing providers, local authorities and funded schemes.They are seeking a...

You will be the first point of contact, handling customer queries and resolving issues with a positive attitude. The ideal candidate has excellent communication skills, strong IT capabilities, and experience in managing high call volumes.

A retail company in Cardiff is seeking a team member to support store management by enhancing customer experience and contributing to a creative store environment. Responsibilities include engaging with customers, assisting in operational tasks, and supporting merchandising efforts. Ideal candidates should possess strong communication skills and an interest in the brand, while previous retail...

You will manage store operations, ensuring exemplary customer service and team motivation. This position is perfect for those eager to advance their retail career, offering training and opportunities for personal growth. Employees benefit from holiday leave, toy discounts, and flexible payment options, contributing to a rewarding work environment.

The Customer Experience & Marketing team have an exciting opportunity for two Sales and Customer Experience Learning Specialists to join the team. Working remotely with frequent visits to London, and national travel to deliver training face to face. We are looking for candidates who thrive on building strong consultative working relationships and rapport with others. Great opportunity for a...

APPLY HERE We're recruiting for Customer Experience Advisor's to join our Retail Customer Services Teamwith a starting salary of£23,525. Our phone lines are open between 8am-7pmMonday- Friday (some areas of the business vary in hours so you may work different hours to these started).You'll work35 hoursduring our opening times working 3 days from home and 2 days in our Cardiff office. Our Customer...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Customer Development Executive – McCurrach on behalf of Carlsberg Britvic Location –Newport & Surrounding areas (Ideal postcode NP10) Permanent ,Full time – 40 hours per week Salary £29,750 basic + 20% Bonus Ready to power up your Sales career? Passionate about the most iconic and popular beers and soft drinks? Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to...

A prestigious hotel chain in Cardiff, United Kingdom is seeking a Front Office Manager to oversee guest services and front office operations. The successful candidate will lead the team to ensure exceptional customer experiences, develop strategies for guest satisfaction, and effectively manage performance. Required qualifications include proven hospitality management experience, strong...

Company Description: As a Host at Everlast Gyms, you’ll be the first friendly face our members see when they walk through the door. More than just reception, this is a member-facing sales and service role where you’ll play a key part in driving memberships, supporting retention, and ensuring every visitor feels welcome. You’ll also take on key holder responsibilities, contribute to club...

You will assist with vacation plans, provide recommendations, coordinate updates, and offer guidance so every traveler has a seamless experience from start to finish. At Destiny&Co, we believe that thoughtful service can transform a trip into a lasting memory. Key Responsibilities

A leading property management company in Cardiff is seeking a Facilities Manager to oversee the maintenance team and ensure high standards of safety and functionality across all properties. The ideal candidate will have proven experience in facilities management and strong customer service skills. You'll lead daily operations, manage inspections, and ensure compliance with statutory obligations....

Job Description Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every interaction matters? We’re looking for individuals who take pride in helping others, enjoy working collaboratively, and are eager to grow their skills in a supportive and inclusive team. This hybrid role attracts a salary of £24,525.Join us in shaping...

You will be the first point of contact for the organisation, working closely with both customers and colleagues to deliver excellent customer service and administrative support.

You will need resilience and an ability to manage challenging situations as this role will handle complaints calls, and navigate challenging behaviour from callers.