Customer Experience jobs in Warrington

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will be dealing with customer service matters over the phone and email. - Resolving queries from customers, clients and contractors

You will need to issue instructions to contractors for repairs or maintenance.

You will need to update the company database and complete other ad hoc administrative tasks.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You'll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

We're looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we're redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We're now looking for someone who can...

About the Company: Jigsaw Finance is the UK's fastest growing motor finance broker, with 25 years of experience. Jigsaw Finance is launching a new sales team offering its finance products direct to customers that have applied online via Social Media or Paid Search Ads. Jigsaw Finance combines excellent technical capability, outstanding lending panel (30 + funders) with a personalised service to...

About the Company: FFF is a small and upcoming motor finance broker, with several years experience. The business generates applications for finance online via social media or paid search. The sales team at FFF is responsible for calling or communicating with customers to guide them through their car buying process, helping them in finding a suitable vehicles and originating the motor finance to...

Role Overview:An established and growing insurance services provider is looking for a Fleet Claims Handler to join their Warrington-based team. Working within a major fleet account, you’ll manage motor claims from first notification through to repair management and recovery. The role involves working closely with insurers, repairers, clients, and other key stakeholders to deliver a seamless and...

You will be joining the domestic service team and will be responsible for delivering exceptional, consistent service to customers whilst maximising upselling opportunities.

You will also have inbound communication using other channels, including email and webchat.

You will be expected to deliver outstanding customer service whilst placing orders via the phone for the customer base.

You will also undertake quality checking of documents and liaising with dealerships and hands on mechanics as you work Monday-Friday 8am-4pm and 9am - 5pm on rotation, with an hour lunch.

Customer Care Coordinator Temporary (Ongoing)Warrington New build housing £24 - £27 Per hour TSR are currently recruiting for a Customer Care Coordinator for a new build housing developer based in Warrington. This role is very customer focused, answering calls and emails from customers about potential issues with their newly purchased property. This developer is a 5* rated developer and one of...

Job Overview | Birchwood | 12 month FTC| Up to 30k DOE Due to growth, a homebuilders based in Birchwood are currently hiring for a Customer Service Coordinator to join their team on a permanent basis. Key duties will include: Dealing with incoming calls, messages and emails.Chasing contractors, closing jobs and arranging appointments.Gaining new information including cost etc from...

Company DescriptionStobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK’s best known brands across core consumer and retail sectors.At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!Job DescriptionWe...

You will handle enquiries, requests, queries through the Support Portal, using Intercom and Live Chat.

You will provide support on the customer systems, offering appropriate response to queries and solutions. As a Customer Support Agent, you'll receive comprehensive training on our processes, products, and services.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Your new role Your new role… At Sofology, we’re more than just sofas, we’re about creating those feel good moments that make a house a home. And that’s where you come in… As a Customer Support Advisor in our Contact Centre, you’ll be the friendly voice, face over webchat and email behind the brand, making sure every customer's experience has that red carpet treatment that keeps them coming...

You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.

Customer Service Advisor – Warrington People Solutions are currently recruiting for a Customer Service Advisor to join a leading company based in Warrington, Cheshire. This is an excellent opportunity to join a professional and growing business where you’ll play a key role in delivering a first-class customer experience and supporting continuous improvement initiatives. Shifts: Monday to...

Do you have a passion for helping customers and solving problems? Join a leading specialist automotive finance lender as a Customer Care Agent, where you’ll play a key role in delivering exceptional service and supporting customers through challenging situations. What You’ll Do Provide accurate, professional, and empathetic customer service across all interactions.Handle inbound and outbound...

You will be joining the domestic service team and will be responsible for delivering exceptional, consistent service to customers whilst maximising upselling opportunities.

You will also have inbound communication using other channels, including email and webchat.

You will be expected to deliver outstanding customer service whilst placing orders via the phone for the customer base.

Customer Success ManagerWarrington | £25,000 - £35,000 + £8,000 bonus potentialWe’re looking for a people-first Customer Success Manager to join our team in Warrington. This is a brilliant opportunity for someone who’s genuinely customer focused and loves building long-term relationships – even if you haven’t worked as a CSM before.If you’ve come from a recruitment, account management, or a...