customer complaints handler jobs in Wolverhampton

You will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in our homes. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible.

About us Headquartered in London, we operate internationally and at Lloyd's. With a global team of over 1000 people and 10 international offices, we're able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsurers. For over 120 years we've been industry leaders in a variety of specialist areas. Working here: A...

You will have responsibility for providing a quality, efficient and effective customer experience from receipt of the order through to dispatch of the package. Main Duties and Accountabilities

You will oversee the full customer journey from receiving the initial enquiry or RFP through consultation, specification, technical clarification, quotation, and order placement, ensuring a high-quality, compliant, and customer-focused experience throughout.

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

Overview At Element Digital Engineering, we don’t just solve problems, we engineer smart, practical solutions that shape industries. As part of the global Element Materials Technology group, we combine advanced simulation and consultancy with world-class testing, inspection, and certification expertise. From nuclear and aerospace to energy and defence, our work spans sectors and scales. One day...

About Linglong Linglong Tire is a leading Chinese tire manufacturer with production facilities and research centers in Asia, North America and Europe. With around 19,500 employees worldwide Linglong has the elite of the global tire industry in its teams. Through sales networks in over 170 countries and relations to world-class automakers Linglongs reliable quality is more and more appreciated....

Weekend Vet Surgeon Up to £45ph DOE plus benefits Providing critical care with passion and purpose at Vets Now Wolverhampton Vets Now Wolverhampton provides out-of-hours veterinary care for dogs, cats and small animals. Our team work nights, weekends and bank holidays to provide emergency and critical care for sick and injured small animals when they need it most. Rewarding work, your...

CCL Components are one of the leading wholesalers in the Renewable and Power Solutions market, the role of Residential Sales Account Manager will involve building relationships with the UK’s leading installation companies understanding and discussing their requirements and supplying solutions to meet their needs. Sales Account Managers would supply power solutions into Solar PV market utilising...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

About The Role We're looking for a Senior Complaints Resolution Specialist to help us deliver fair, timely and high‐quality outcomes for our members. You'll take full ownership of complex complaints from start to finish, investigating thoroughly, communicating with empathy and ensuring every member feels genuinely heard and supported. Alongside managing your own caseload you'll be a trusted...

You will ensure that all systems, procedures, and production activities operate efficiently and effectively to meet the Company’s operational objectives. Operational Management:Lead and oversee multiple production areas, ensuring all KPIs, productivity, and efficiency targets are achieved.

Job Description Unfortunately, we are unable to offer visa sponsorship for this role. Please note this is a full time role working 37.5 hours per week. Working Tuesday to Saturday: - Tuesday & Wednesday 12:00 to 20:00, Thursday and Friday 10:00 to 18:00, Saturday 12:30 to 20:00. The purpose of this role is to be responsible for the supervision of production output and quality of microbiology...

Job Title - Customer Experience (CX) Lead Location - Birmingham/Hybrid - travel to other UK sites Salary - £40,000 to £45,000 Customer Experience Lead Champion the Customer. Drive Change. Shape the Future. Bridge Recruitment are working with a leading manufacturing company who are a leader in their field. We have an exciting new role, where we are looking for a Customer Lead person who can...

You must be able to interact effectively with customers whilst managing your team in order for them to excel in their role and deliver a high level of service to our customers.

You will be expected to oversee the operation of a number of busy retail units, ensuring they comply with EHO standards and are PCI compliant.

You will provide the highest level of customer service with a sales-minded attitude whilst developing lasting customer relationships! If you have great management skills, previous service experience and exceptional compressed air knowledge this may be the opportunity for you.

About the team The Financial Support Team (previously known as Collections and Recoveries) help borrowers in financial difficulties, to prevent their Mortgage falling into arrears or exploring options to help the customers to address their arrears and to reach a good customer outcome. Where customers can no longer afford their payments then, as a last resort, Litigation action will commence and...

You should be happy and quick to learn and ambition is welcomed!

You must also be able to appropriately resolve any customer complaints or queries in a timely manner.

You must have the right to live and work in the UK Experience in a restaurant/retail (restaurant, bar, coffee shop) environment.

You will be responsible for ensuring engagement with bank wide stakeholders on FOS findings, lessons learned activity is delivered and ensuring actions are put in place to address (with the support of the Root Cause function). Your responsibilities will include:

At Element Digital Engineering , we don’t just solve problems, we engineer smart, practical solutions that shape industries. As part of the global Element Materials Technology group, we combine advanced simulation and consultancy with world-class testing, inspection, and certification expertise. From nuclear and aerospace to energy and defence, our work spans sectors and scales. One day it’s...