customer complaints handler jobs in Cheltenham

Salary: Dependent on experience Working hours: 21 hours per week Duration: Permanent Location: Cheltenham --------------------------------------------------------------- About the role Lansdown Insurance Brokers, who are proudly part of Benefact Group, are looking for a Claims Handler to join our Cheltenham office. Within this role is to work in the Claims Department as an intermediary...

You will be the first point of contact for any enquiries and will support the customer to find a suitable solution to meet their needs and requirements Some key accountabilities within this role will include:

You will start with 22 days holiday plus bank holidays, rising to 25 days after 2years’ and 27 days after 5 years’ service.

What’s in it for you? * 25 days’ holiday * Certified Great Place to Work * Enhanced maternity & paternity pay * Paid sick leave * Structured professional development * Bike2Work scheme * Employee Assistance Programme * One paid volunteering day per year * Christmas & summer socials (and plenty in between!)Must have’s2-5+ years’ experience in a customer-facing/telephone-based roleConfident and...

You must have good team organisational skills and communication skills when working in high pressure environments. In order to demonstrate your knowledge we would require candidates to have experience working in a customer service environment. We would particularly encourage candidates with experience in a Facilities Management environment to apply.

About the role The Customer Success Adviser is responsible for supporting the end-to-end journey for all B2B customers of UCAS Group. To provide high levels of service to customers offering clear, efficient, accurate, and emotionally aware information to support customers through the appropriate contact channel to meet their needs. It will also involve providing support to Sales & Marketing...

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail,...

Basic Function: The Regional Account Manager (RAM) grows business among existing customers and promotes the organization to new, targeted customers to meet strategic business objectives in the assigned territory. The primary expectation is to maximize servicing the complete bill of materials for the Tier 1 and Tier 2 customer accounts defined by WireMasters Management through building...

AMERICAN TOUR OPERATOR IS LOOKING FOR Buyer / Contracting Manager in Tourism field UK based, home-worker Join Overseas Adventure Travel in our quest for excellence! We're seeking a dynamic, detail-oriented individual to enhance our purchasing team as a Buyer / Contracting Manager. If you're analytical, proactive, and possess strong negotiation skills, this role is for you. Your primary focus...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

You will oversee the full customer journey from receiving the initial enquiry or RFP through consultation, specification, technical clarification, quotation, and order placement, ensuring a high-quality, compliant, and customer-focused experience throughout.

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

Sales Consultant - CheltenhamJob Type: Full timeIn a Nutshell…We have a new opportunity for a New Homes Sales Consultant to join our team within Vistry Cotswolds. As our New Homes Sales Consultant you will be reporting to the Area Sales Manager and covering sites across the Cotswolds region, which can include, Gloucester, Wiltshire, Oxfordshire, Herefordshire and Worcestershire. As a New Homes...

You will lead on-site teams to deliver safe, well-maintained, and professional environments, ensuring maintenance, cleaning, and security standards are upheld at all times.

You will foster a service-led culture where customer satisfaction is central to every decision, monitoring feedback closely and implementing improvement plans where required.

About Linglong Linglong Tire is a leading Chinese tire manufacturer with production facilities and research centers in Asia, North America and Europe. With around 19,500 employees worldwide Linglong has the elite of the global tire industry in its teams. Through sales networks in over 170 countries and relations to world-class automakers Linglongs reliable quality is more and more appreciated....

Overview At Element Digital Engineering, we don’t just solve problems, we engineer smart, practical solutions that shape industries. As part of the global Element Materials Technology group, we combine advanced simulation and consultancy with world-class testing, inspection, and certification expertise. From nuclear and aerospace to energy and defence, our work spans sectors and scales. One day...

What’s in it for you? * 25 days’ holiday * Certified Great Place to Work * Enhanced maternity & paternity pay * Paid sick leave * Structured professional development * Bike2Work scheme * Employee Assistance Programme * One paid volunteering day per year * Christmas & summer socials (and plenty in between!)Must have’s2-5+ years’ experience in a customer-facing/telephone-based roleConfident and...

Whats being offered to Vehicle Damage Assessors/Estimators/VDA: * Full Time/Permanent * Salary - £35,000 - £50,000 basic * Monday-Friday - 8:00am - 5:30pm * NO Weekends * Bonus and Benefits availableThe Role of a Vehicle Damage Assessors/Estimators/VDA: * Carry out audits * Carry out physical and desk top inspections on cars * Compile repair estimates on damaged vehicle and submit to insurance...

About the role: Working as a Team Leader in Your Co-op, you’ll be responsible for providing support to managers in coaching, guiding, and coordinating the work of the team to complete their tasks. You’ll also drive them to increase sales, secure customer loyalty and attain store targets. Some of your key responsibilities would be: •to champion excellent customer service •to motivate and support...

Position: Assistant Store ManagerLocation: CheltenhamReports to: Store ManagerJob Purpose: The Assistant Store Manager will drive day to day sales growth within the store by successfully leading, developing, and motivating their team, promoting commercial awareness through the sales plan, building customer and colleague relationships with excellent communication, and maintaining a high standard...

You will work from home, with extensive travel to customer sites and occasional visits to our clients Head office in Wincanton. We are not looking for a salesman, necessarily, but we do need someone who can manage and develop customer relationships and who has strong commercial awareness.