customer complaints handler jobs in Cheltenham

You will also go to market and place both new and existing business within the relevant regulations and company procedures.

You will effectively and efficiently administer and service the insurance requirements for potential and existing customers across a wide range of Specialist Commercial Insurance products.

Salary: Dependent on experience Working hours: 21 hours per week Duration: Permanent Location: Cheltenham --------------------------------------------------------------- About the role Lansdown Insurance Brokers, who are proudly part of Benefact Group, are looking for a Claims Handler to join our Cheltenham office. Within this role is to work in the Claims Department as an intermediary...

Highlights: - The role of an Insurance Broker is a great next step for any Senior Account Handler looking to become an Account Executive, (who doesnt fancy cold calling, cold outreach and pipeline building). - If you rate your ability to talk to clients, solve their insurance and risk challenges, in a fast moving, growth focussed business, this role is worth exploring. - Youll be working with...

You will be the first point of contact for any enquiries and will support the customer to find a suitable solution to meet their needs and requirements Some key accountabilities within this role will include:

You will start with 22 days holiday plus bank holidays, rising to 25 days after 2years’ and 27 days after 5 years’ service.

What’s in it for you? * 25 days’ holiday * Certified Great Place to Work * Enhanced maternity & paternity pay * Paid sick leave * Structured professional development * Bike2Work scheme * Employee Assistance Programme * One paid volunteering day per year * Christmas & summer socials (and plenty in between!)Must have’s2-5+ years’ experience in a customer-facing/telephone-based roleConfident and...

You must have good team organisational skills and communication skills when working in high pressure environments. In order to demonstrate your knowledge we would require candidates to have experience working in a customer service environment. We would particularly encourage candidates with experience in a Facilities Management environment to apply.

You will be responsible for supporting managers, coaching your team, and ensuring excellent customer experiences. This role involves motivating the team and resolving any customer complaints. Ideal candidates will be customer-focused, enthusiastic, and possess some supervisory experience.

You will be joining a dynamic, close-knit team where your skills make a real difference. You'll be right at the heart of the guest and owner experience, making every interaction memorable from first enquiry to post-stay follow-up. You'll be the friendly voice and problem-solver our customers rely on, handling questions, feedback, and the occasional challenge with confidence and care.

About the role The Customer Success Adviser is responsible for supporting the end-to-end journey for all B2B customers of UCAS Group. To provide high levels of service to customers offering clear, efficient, accurate, and emotionally aware information to support customers through the appropriate contact channel to meet their needs. It will also involve providing support to Sales & Marketing...

Customer Service Manager – Online Clothing Retailer Get AI‐powered advice on this job and more exclusive features. We are seeking a Customer Service Manager to oversee our customer service team. The successful candidate will ensure the smooth running of our customer support function, delivering exceptional service across all channels while reflecting the brand's values. This role will not only...

Job Description Summary We are seeking a highly organised and detail-oriented Customer and Order Fulfilment Specialist to join our aftermarket team on a 14 month full time contract (maternity replacement). This role is responsible for managing customer purchase orders and ensuring seamless order processing and fulfilment and include - processing transactions, overseeing material management of...

You will work from home, with extensive travel to customer sites and occasional visits to our clients Head office in Wincanton. We are not looking for a salesman, necessarily, but we do need someone who can manage and develop customer relationships and who has strong commercial awareness.

General Position Summary - This position is based in the United Kingdom, must reside in the UK The EMEA Quality Subject Matter Expert (SME) plays a critical role in enhancing product quality and customer satisfaction by analyzing and presenting data from Salesforce, Oracle, OTA, and other key systems. This role ensures potential product issues are proactively identified, closely monitored, and...

AMERICAN TOUR OPERATOR IS LOOKING FOR Buyer / Contracting Manager in Tourism field UK based, home-worker Join Overseas Adventure Travel in our quest for excellence! We're seeking a dynamic, detail-oriented individual to enhance our purchasing team as a Buyer / Contracting Manager. If you're analytical, proactive, and possess strong negotiation skills, this role is for you. Your primary focus...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager, Industrial & Electrical Polymer raw materials (Polyamides) Location: United Kingdom Job ref: CST/64702 Salary: Highly attractive – commensurate with experience The Company: Our...

You will oversee the full customer journey from receiving the initial enquiry or RFP through consultation, specification, technical clarification, quotation, and order placement, ensuring a high-quality, compliant, and customer-focused experience throughout.

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail,...

Basic Function: The Regional Account Manager (RAM) grows business among existing customers and promotes the organization to new, targeted customers to meet strategic business objectives in the assigned territory. The primary expectation is to maximize servicing the complete bill of materials for the Tier 1 and Tier 2 customer accounts defined by WireMasters Management through building...