customer complaints handler jobs in Newport

Description JOB TITLE: Senior Manager, Complaints & Customers in Financial Difficulty (FTC) SALARY: £83,411 - £107,943 LOCATION(S): Leeds, Birmingham, Bristol, Newport, Edinburgh, Halifax HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity The Senior Manager,...

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

You will be expected to work fulltime from the office in Newport for training and accreditation. Once you pass accreditation you will be able to work on a hybrid basis with 2 days in the office each week. The rate on offer: £150 per day Via Umbrella which increases to £165 after accreditation.

You will be responsible for supervising daily activities, service, coaching team members, resolving customer issues, and ensuring a positive experience for every customer.

Biocatalysts is comprised of 4 companies, headquartered in Cardiff (Wales, UK) and co-located in Nieuwkuijk (Netherlands), Tampa (Florida, USA) and Ascheberg (Germany). Brought together as an integrated Bioproducts Division in October 2023, it is a wholly owned subsidiary of BRAIN Biotech Group, based in Zwingenberg (Germany). We serve customers globally in markets such as food, baking, beverage...

Job Title: Customer Care Specialist Salary: £27,562.50 Location: Bedwas, Caerphilly Shift Patterns: Full time, Monday – Friday Job ID: CFG-024 About Us CheckFire Group is a family run business established in 1975 and one of the UK's leading fire safety suppliers. With Group turnover exceeding £60 million, we deliver life-saving products and services to customers across the UK. We are growing,...

Job Description Job Title: Disrepair Surveyor Contract: 3-Month Contract Rate: £230-£280 per day (depending on experience) Client: Bristol City Council Department: Repairs & Maintenance / Housing Reports To: Disrepair Manager / Supervisor Role Overview Bristol City Council is seeking an experienced Disrepair Surveyor to manage Housing Condition (Disrepair) Claims in partnership with Legal...

Job Description QA Manager Location: Westerleigh Role Purpose Manage the site Quality Assurance System, audits, and compliance with food safety standards (BRC, HACCP, customer requirements). Drive continuous improvement and lead the QA team. Key Responsibilities - Maintain BRC Global Standard and HACCP systems. - Conduct internal audits and hygiene checks; implement corrective actions. -...

You will oversee the full customer journey from receiving the initial enquiry or RFP through consultation, specification, technical clarification, quotation, and order placement, ensuring a high-quality, compliant, and customer-focused experience throughout.

Quality Assurance Manager Minsterley, Shropshire £neg Seymour John is proud to be supporting a food manufacturer based in Minsterley, Shropshire who due to retirement seek to recruit a QA Manager. Reporting to the Factory Manager, as QA Manager you will play a key leadership role within the Technical Department, ensuring that food safety, quality, and compliance are consistently upheld across...

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager, Industrial & Electrical Polymer raw materials (Polyamides) Location: United Kingdom Job ref: CST/64702 Salary: Highly attractive – commensurate with experience The Company: Our...

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail,...

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

Basic Function: The Regional Account Manager (RAM) grows business among existing customers and promotes the organization to new, targeted customers to meet strategic business objectives in the assigned territory. The primary expectation is to maximize servicing the complete bill of materials for the Tier 1 and Tier 2 customer accounts defined by WireMasters Management through building...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

General Position Summary - This position is based in the United Kingdom, must reside in the UK The EMEA Quality Subject Matter Expert (SME) plays a critical role in enhancing product quality and customer satisfaction by analyzing and presenting data from Salesforce, Oracle, OTA, and other key systems. This role ensures potential product issues are proactively identified, closely monitored, and...

About Linglong Linglong Tire is a leading Chinese tire manufacturer with production facilities and research centers in Asia, North America and Europe. With around 19,500 employees worldwide Linglong has the elite of the global tire industry in its teams. Through sales networks in over 170 countries and relations to world-class automakers Linglongs reliable quality is more and more appreciated....

AMERICAN TOUR OPERATOR IS LOOKING FOR Buyer / Contracting Manager in Tourism field UK based, home-worker Join Overseas Adventure Travel in our quest for excellence! We're seeking a dynamic, detail-oriented individual to enhance our purchasing team as a Buyer / Contracting Manager. If you're analytical, proactive, and possess strong negotiation skills, this role is for you. Your primary focus...

Overview At Element Digital Engineering, we don’t just solve problems, we engineer smart, practical solutions that shape industries. As part of the global Element Materials Technology group, we combine advanced simulation and consultancy with world-class testing, inspection, and certification expertise. From nuclear and aerospace to energy and defence, our work spans sectors and scales. One day...

You will provide a complete order process and customer service facility to all customers and ensure that all order and delivery issues are promptly resolved in order to maintain the highest level of customer service at all times: - Process customer orders according to target