Customer Case Handler jobs in Merseyside

Job Description Job Title: Total Loss Claims Handler Location: Liverpool Salary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays, Rota Basis The Total Loss department is a fast paced and energetic department...

Job Description REF: 4294Do you have MOJ/OIC Claims Handling experience? If so Keoghs are seeking a Claims Handler (CH2) to join their Liverpool team. The claims handler will be responsible for managing a caseload of pre-litigated and Low Value Pre Litigated Motor Claims for our Corporate clients. Key Accountabilities • To effectively and efficiently manage a caseload of pre-litigated motor...

About us Headquartered in London, we operate internationally and at Lloyd’s. With a global team of over 1000 people and 10 international offices, we’re able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsurers. For over 120 years we’ve been industry leaders in a variety of specialist areas. Working here: A...

A reputable law firm in Liverpool is seeking a Clinical Negligence Paralegal. The role is full-time and permanent, requiring strong interpersonal and self-management skills. Successful candidates will support the fee earners by managing cases, drafting important legal documents, and liaising with clients. A law degree is preferred, alongside excellent telephone handling and customer service...

A UK-based legal firm in Liverpool is seeking an Assistant File Handler to join their Industrial Disease team. The role involves managing a variety of industrial disease cases, assisting with court documents and client communication. Candidates should possess strong organisational and analytical skills, and a proactive approach to their work. This position offers career development in a...

Job Title: Total Loss Claims Handler Location: Liverpool Salary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays, Rota Basis The Total Loss department is a fast paced and energetic department where no two days...

You will develop experience in a range of areas from personal injury to commercial insurance handling pre-litigated matters with reserves up to £30,000. This is an exciting opportunity where you will gain exposure to a range of claims work from various corporate and insurer clients.

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

Direct Line Motability Large & Complex Loss Claims Handler Liverpool - Hybrid (2 days a week in the office) Full Time, Permanent Position DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be...

Job description Looking for a new challenge as an Account Hander? A role that can really develop your career? Looking to progress into an Account Executive role? How would working alongside one of the most successful Account Executives in the country be? I'm working in partnership with a well-established Broker in the the North who are looking for a Senior Account Handler to join their growing,...

You will take incoming calls from customers, log on the systems and raise jobs as a result of the call. Full paid training will be given and you will be paid an hourly rate of £13.00 per hour, paid weekly.

You must be available to start immediately and will have to pass a security check prior to starting.

Job Description Job Title: First Response Unit Claims Handler Location: Liverpool Salary: £25,877 per annum plus a performance related bonus of £4200 paid on a quarterly basis, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours per week. Monday to Friday on rota basis 8.00am - 8.00pm, 1 in 3 Weekends 9.00am - 5.00pm. (Hybrid) About the Role: As an...

You will develop experience in a range of areas from personal injury to commercial insurance handling pre-litigated matters with reserves up to £30,000. This is an exciting opportunity where you will gain exposure to a range of claims work from various corporate and insurer clients.

Motor Claims Handler Application Deadline: 15 December 2025 Department: Claims Management Employment Type: Permanent - Full Time Location: Liverpool Description To effectively manage a portfolio of litigated small claims track files (including those in OIC portal) under the supervision and guidance of a lead File Handler/ supervisor. The role will involve handling both quantum and liability...

Job Title: First Response Unit Claims Handler Location: Liverpool Salary: £25,877 per annum plus a performance related bonus of £4200 paid on a quarterly basis, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours per week. Monday to Friday on rota basis 8.00am - 8.00pm, 1 in 3 Weekends 9.00am - 5.00pm. (Hybrid) About the Role: As an FNOL Handler you...

You will take incoming calls from customers, log on the systems and raise jobs as a result of the call. Full paid training will be given and you will be paid an hourly rate of £13.00 per hour, paid weekly.

You must be available to start immediately and will have to pass a security check prior to starting.

Litigated Motor Claims Handler Department: Claims Management Employment Type: Permanent - Full Time Location: Liverpool Description As a Litigated Credit Hire Specialist here at Keoghs you'll be at the heart of a team dedicated to championing clients interests in high-stakes credit hire cases. This role offers an excellent opportunity to investigate Litigated Complex Credit Hire claims from...

You will also play a key role in ensuring we're there for our customers when they need us the most with speed, ease and understanding. What you will be doing: - Lead, coach, and develop a team of first party claims handlers to meet and exceed performance measures - Conduct regular one-to-ones, performance reviews and objective setting

Claims Handler CH3 Department: Legal Employment Type: Permanent - Full Time Location: Liverpool Description Keoghs are seeking a Claims Handler (CH3) to join their Liverpool team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £30,000. The handler will manage the claim from inception to settlement pre...

Description Are you an experienced claims professional with a passion for delivering exceptional service? In this role, you’ll manage a diverse caseload of pre-litigated and low-value litigated motor claims for our corporate clients, handling matters up to £100k from inception through to settlement. You’ll identify cases for early litigation, ensure accurate data input, and maintain high...