customer complaints handler jobs in Liverpool

Direct Line Motability Customer Complaints Handler Liverpool - Hybrid (2 days a week in the office) Full Time, Permanent Position DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you'll have the opportunity to not just be recognised for your skills but encouraged to build upon...

Job Title: First Response Unit Claims Handler Increase your chances of an interview by reading the following overview of this role before making an application. Location: Liverpool Salary : £25,877 per annum plus a performance related bonus of £4200 paid on a quarterly basis, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours per week. Monday to Friday on...

Conveyancer / Case Handler – Residential Team Location: Liverpool, L3 2PP (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH) Hours: Full-time, Mon–Fri, 9:00–17:00 Start Date: From January 2026 (open to longer notice periods) Salary: up to £30k base + competitive uncapped bonus (£7k+ once established) Join our supportive, sociable and ambitious Residential team as a...

Conveyancer / Case Handler – Residential Team Liverpool, L3 2PP (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH) Hours: Full-time, Mon–Fri, 9:00–17:00 Start Date: From January 2026 (open to longer notice periods) Salary: up to £30k base + competitive uncapped bonus (£7k+ once established) Join our supportive, sociable and ambitious Residential team as a Case Handler ....

12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality service to UK...

You will be required to travel to our Liverpool and Manchester Offices Person Specification Experience Previous experience of working in a customer service role Previous experience of providing client service via telephony, email, and social media channels to the public.

You will ensure the delivery of excellent customer service by providing relevant and accurate information to every customer, based on your professional expertise and training that will be provided in house. This is a fantastic role to start or enhance your career within the Insurance sector.

Job Title: First Response Unit Claims HandlerLocation: LiverpoolSalary: £25,877 per annum plus a performance related bonus of £4200 paid on a quarterly basis, once established within your roleJob Type: Permanent, Full TimeWorking hours: 37.5 hours per week. Monday to Friday on rota basis 8.00am - 8.00pm, 1 in 3 Weekends 9.00am - 5.00pm. (Hybrid)About the Role:As an FNOL Handler you are the first...

You will also go to market and place both new and existing business within the relevant regulations and company procedures.

You will effectively and efficiently administer and service the insurance requirements for potential and existing customers across a wide range of specialist commercial insurance products.

Location: Liverpool, England, United Kingdom Department: Claims Management Description: Do you have a keen eye for detail and a passion for delivering exceptional customer service? We are looking for Motor Claims Handlers to join us during an exciting period of growth. In this fast-paced role, you will investigate liability, determine claim progression, and support the recovery of charges. You'll...

Job Title Total Loss Claims Handler Job Overview Location: Liverpool Salary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays, Rota Basis The Total Loss department is a fast‐paced and energetic team where no two days...

Job Description 12 month Fixed Term Contract Customer Service Representative; UK Business Operations; CSL Seqirus Commercial Operations Based in Speke, Liverpool (on site Monday, Tuesday Wednesday) or based at our Maidenhead Site (Monday, Tuesday & Wednesday) As a Customer Service Representative, you will be responsible for managing the order-to-invoice process and ensuring high-quality...

Pre-Lit Motor Claims Handler CH1 Application Deadline: 4 February 2026 Department: Legal Employment Type: Permanent - Full Time Location: Liverpool Description Looking for a start in the world of law? If so, this could be the opportunity for you. We are seeking a Motor Claims Handler to join our team managing a caseload of Pre Litigated Motor Claims. Benefits 25 days holiday per year which...

A national insurance provider in Liverpool is seeking a First Response Unit Claims Handler to provide excellent customer service and handle claims effectively. This role offers a salary of £25,877 annually, with the potential for a performance-related bonus. Ideal candidates will possess strong customer service and problem-solving skills while being empathetic. The position supports hybrid...

Join a forward-thinking company as a Customer Complaints Handler, where you'll resolve complex complaints and support customer satisfaction. This role offers the chance to enhance your skills in a collaborative environment while ensuring compliance with regulatory standards. With a hybrid working model, you can enjoy the flexibility of working from home and the office. The organization values...

Job Title: Total Loss Claims HandlerLocation: LiverpoolSalary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your roleJob Type: Permanent, Full TimeWorking hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays, Rota BasisThe Total Loss department is a fast paced and energetic department where no two days are the...

You will be required to travel to our Liverpool and Manchester Offices Person Specification Experience Previous experience of working in a customer service role Previous experience of providing client service via telephony, email, and social media channels to the public.

Conveyancer / Case Handler – Residential Team Location: Altrincham, WA14 5UW (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH) Hours: Full-time, Mon–Fri, 9:00–17:00 Start Date: From January 2026 (open to longer notice periods) Salary: up to £30k base + competitive uncapped bonus (£7k+ once established) Join our supportive, sociable and ambitious Residential team as a...

Job Role Total Loss Claims Handler – Acorn Group The Total Loss department is fast paced and energetic, and no two days are the same. We seek people who enjoy engaging with customers and can help us achieve the right outcome for both the customer and company. As a Total Loss Claims Handler you will assist policyholders with insurance claims, providing the highest standards of customer service...

Direct Line Motability Large & Complex Loss Claims Handler Liverpool - Hybrid (2 days a week in the office) Full Time, Permanent Position DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be...