customer complaints handler jobs in Dorset

Job Description Are you a keen problem-solver who thrives on supporting people through life’s unexpected moments? We’re seeking compassionate and detail-oriented Claims Handlers to guide our customers when they need us most. Your Role: - Serve as the first point of contact for claims and customer inquiries - Resolve cases promptly and accurately - Communicate with empathy and clarity via phone...

You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process

You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards

Job Description Customer Service Advisor – Travel Claims Salary: £26,210 - £30,300 per annum DOE Location: Christchurch / Hybrid Options Available after Probation Hours: Monday – Friday, Shifts between 8.00am – 6.15pm (plus 1 in 6 Saturdays with day off in week) Are you a compassionate and empathetic individual with a passion for helping others? Our client is seeking talented Customer...

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

Our well established client is expanding their Contact Centre team and are looking for Call Handlers who are passionate about customer care to start in a bust fast paced role on the 02nd MarchThis is a Temp to Perm role.The national Contact Centre supports a network of businesses working closely with on-site reception teams to ensure clients receive the highest standard of service and...

Farming Account Handler – Salisbury & Wareham About us: NFU Mutual's Salisbury & Wareham agency spans areas across Dorset, Wiltshire, and Hampshire. Placed as one of the largest NFU Mutual agencies in the country we have an exciting opportunity for a Farming Account Handler to join us. Our work environment includes: - Growth opportunities - On-the-job training - Work-from-home days - Modern...

We are looking for Handlers to join our operations teams who are at the heart of our business, ensuring our customer’s packages get to them safely and on time. We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve. Working hours: 30 per week Shift pattern: AM Tuesday to...

Overview Would you like to join a team of expert Insurance Account Handlers? Our encouraging and ambitious team are looking to hire the newest member to join their dynamic office. Working for a global strength in the insurance market, responsible for servicing accounts in an efficient, flexible manner. Supporting your peers to meet client demands, achieve both renewal retention and growth rates....

You will empathise with their circumstances, comprehend their individual needs, and guide them through the claims process, making a meaningful difference in their lives. Some calls may be particularly difficult and emotionally charged, as customers contact us during challenging times on their holidays.

You will empathise with their circumstances, comprehend their individual needs, and guide them through the claims process, making a meaningful difference in their lives. Some calls may be particularly difficult and emotionally charged, as customers contact us during challenging times on their holidays.

Business thriving on growthCompetitive salary within this well established business About Our Client This role is with a well-established, medium-sized organisation in the Leisure, Travel & Tourism sector. Known for its focus on excellent customer experiences, the company specialises in delivering reliable logistics solutions to its clients. Job Description The key responsibilities for the...

Customer Service SpecialistJob Location: Poole, DorsetJob Type: PermanentSalary: Up to £30,000 per annum, depending on experienceHours: 40 hours per week, Monday – Friday 8am – 4.30pm / 8.30am – 5pmBenefits: 25 days holiday + Bank holidays; Pension; Private medical cover; employee assistance program; health cash back planA leading manufacturing company are currently recruiting for a Customer...

Pertemps are recruiting for multiple Customer Support Agents to join a leading Health Services Provider. The Customer Support Agent provides frontline telephone, email, and live chat support for our clients ensuring a smooth patient journey and consistently high-quality care. The role involves handling enquiries sensitively and professionally, completing administrative duties within Salesforce...

Customer Relations Coordinator (up to 6-Month FTC) Location : Hybrid - Remote with occasional travel to Hatfield and Bournemouth Salary : circa £25, About Us: At McCarthy Stone, we are dedicated to enhancing the wellbeing and happiness of older people by creating communities that foster a sense of belonging, independence, and peace of mind. Our mission is to provide exceptional service and...

Job Description The ASMPT team is looking to fill the above position immediately: Join us where we’re enabling the digital world to realise the incredible potential, and we’ll support you to realise yours too. Our technology powers EVERYTHING with a digital component: we produce innovative equipment that enables the world’s biggest names in electronics to bring their technology to market. We...

Robertson Recruitment are working with our Fire and Security client based in Poole, Dorset. The Installation Manager is responsible for managing the day to day operational activities of the Installations including providing leadership and support and promoting ownership of work and is responsible for all aspects of the fire, security and networks installation requirements for the business...

You will be working agilely across five key teams, providing essential support to ensure our client's customers and supporters receive outstanding service.

You should be a team player with a positive attitude and a proven background in customer service, ideally with some contact centre experience.

You will empathise with their circumstances, comprehend their individual needs, and guide them through the claims process, making a meaningful difference in their lives. Some calls may be particularly difficult and emotionally charged, as customers contact us during challenging times on their holidays.

Our client is a growing business based near Poole, responsible for supplying high quality products to large retailers and small businesses. They are on the lookout for a commercially focused Customer Sales Advisor to join their dynamic and close-knit team. This is a key role within the sales function, where you’ll be responsible for converting inbound enquiries into revenue, proactively upselling...

We are looking for Handlers to join our operations teams who are at the heart of our business, ensuring our customer’s packages get to them safely and on time. We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve. Working hours: 25 per week Shift pattern:...