Customer Case Handler jobs in Liverpool

Job Description Job Title: Total Loss Claims Handler Location: Liverpool Salary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays, Rota Basis The Total Loss department is a fast paced and energetic department...

Job Description REF: 4294Do you have MOJ/OIC Claims Handling experience? If so Keoghs are seeking a Claims Handler (CH2) to join their Liverpool team. The claims handler will be responsible for managing a caseload of pre-litigated and Low Value Pre Litigated Motor Claims for our Corporate clients. Key Accountabilities • To effectively and efficiently manage a caseload of pre-litigated motor...

About us Headquartered in London, we operate internationally and at Lloyd’s. With a global team of over 1000 people and 10 international offices, we’re able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsurers. For over 120 years we’ve been industry leaders in a variety of specialist areas. Working here: A...

A reputable law firm in Liverpool is seeking a Clinical Negligence Paralegal. The role is full-time and permanent, requiring strong interpersonal and self-management skills. Successful candidates will support the fee earners by managing cases, drafting important legal documents, and liaising with clients. A law degree is preferred, alongside excellent telephone handling and customer service...

A UK-based legal firm in Liverpool is seeking an Assistant File Handler to join their Industrial Disease team. The role involves managing a variety of industrial disease cases, assisting with court documents and client communication. Candidates should possess strong organisational and analytical skills, and a proactive approach to their work. This position offers career development in a...

You will develop experience in a range of areas from personal injury to commercial insurance handling pre-litigated matters with reserves up to £30,000. This is an exciting opportunity where you will gain exposure to a range of claims work from various corporate and insurer clients.

Direct Line Motability Large & Complex Loss Claims Handler Liverpool - Hybrid (2 days a week in the office) Full Time, Permanent Position DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be...

You will work closely with our claims team to ensure prompt and fair resolution of claims, providing support and guidance to our valued customers throughout the process. This would suit an experienced property claims handler who wants to progress to a field role.

You will receive the full support and backing of a designated account handler who will work with you on Market presentations and obtain the Quotations from the market for the risks you are tendering for. Our client is looking for a candidate who has the following: - - At Least 5 Years Commercial insurance Experience is Essential with Sales Experience

Customer Services CoordinatorFull-Time – On-site- Days & WeekendsLiverpool, Estuary Business Park – Free onsite parkingSalary: £26 – 28k (DOE) + Performance bonusTyrenet are looking to increase their coverage over a 24-hour period so there is some flexibility required on shift patterns. Expected work patterns include working 5 days per week, with days off in lieu for weekend days worked.Shifts...

You will be working within a fast-paced environment and working to targets, whilst dealing with multiple complex customer queries over the telephone regarding their tax accounts, so we are looking for people who are comfortable with working in this type of role and environment.

Customer Success Manager Liverpool (hybrid working) As a Customer Success Manager at Bellrock Technologies, you will be a trusted partner to our customersensuring they realise maximum value from our SaaS platforms. You’ll manage a portfolio of accounts, build strong relationships, and help customers adopt and optimise their use of Concerto, Mobiess, Wiggledesk, and future offerings. You’ll...

Customer Service Officer - Valuation Office Agency (VOA)📍 Location: Liverpool (Hybrid after training) - training can take 8 weeks 🕒 Hours: Full-time, can work between 7-6, doing 7.5 hours and 30 minute break, Monday to Friday 💼 Contract: Temporary until 31st March 2026 (with likelihood of extension) 💰 Pay Rate: £14.47 per hourAbout the RoleBrook Street are excited to be recruiting Customer...

Job Description Job Title: First Response Unit Claims Handler Location: Liverpool Salary: £25,877 per annum plus a performance related bonus of £4200 paid on a quarterly basis, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours per week. Monday to Friday on rota basis 8.00am - 8.00pm, 1 in 3 Weekends 9.00am - 5.00pm. (Hybrid) About the Role: As an...

Description Do you have MOJ/OIC Claims Handling experience? If so Keoghs are seeking a Claims Handler (CH2) to join their Liverpool team. The claims handler will be responsible for managing a caseload of pre-litigated and Low Value Pre Litigated Motor Claims for our Corporate clients. Key Accountabilities • To effectively and efficiently manage a caseload of pre-litigated motor claims up to...

Customer Services CoordinatorFull-Time – On-site- Days & WeekendsLiverpool, Estuary Business Park – Free onsite parkingSalary: £26 – 28k (DOE) + Performance bonusTyrenet are looking to increase their coverage over a 24-hour period so there is some flexibility required on shift patterns. Expected work patterns include working 5 days per week, with days off in lieu for weekend days worked.Shifts...

Motor Claims Handler Application Deadline: 15 December 2025 Department: Claims Management Employment Type: Permanent - Full Time Location: Liverpool Description To effectively manage a portfolio of litigated small claims track files (including those in OIC portal) under the supervision and guidance of a lead File Handler/ supervisor. The role will involve handling both quantum and liability...

You will also play a key role in ensuring we're there for our customers when they need us the most with speed, ease and understanding. What you will be doing: - Lead, coach, and develop a team of first party claims handlers to meet and exceed performance measures - Conduct regular one-to-ones, performance reviews and objective setting

Litigated Motor Claims Handler Department: Claims Management Employment Type: Permanent - Full Time Location: Liverpool Description As a Litigated Credit Hire Specialist here at Keoghs you'll be at the heart of a team dedicated to championing clients interests in high-stakes credit hire cases. This role offers an excellent opportunity to investigate Litigated Complex Credit Hire claims from...

Description Are you an experienced claims professional with a passion for delivering exceptional service? In this role, you’ll manage a diverse caseload of pre-litigated and low-value litigated motor claims for our corporate clients, handling matters up to £100k from inception through to settlement. You’ll identify cases for early litigation, ensure accurate data input, and maintain high...