Complaint Handler Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. ?? Watford (on-site) ?? Up to £30,000 pro rata ?? Shifts between 8am-8pm, Monday-Sunday ?? Full-time | 6-month FTC (with potential extension) Are you a strong written communicator with a passion for fair outcomes and great customer service? xujxxms...
Complaint Handler ?? Watford (on-site) ?? Up to £30,000 pro rata ?? Shifts between 8am-8pm, Monday-Sunday ?? Full-time | 6-month FTC (with potential extension) Are you a strong written communicator with a passion for fair outcomes and great customer service? We're recruiting a Written Complaints Handler to manage and resolve customer complaints with accuracy, empathy, and professionalism. Key...
Complaint Specialist All potential applicants are encouraged to scroll through and read the complete job description before applying.Location: Beeston, NG9 1LASalary Banding: £29,593 - £31,150Hybrid working to be discussed at interview stageAs a Specialist Complaint Handler here at MTVH, you will be responsible for resolving complex complaints, CEO complaints and responding to MP, Councillor and...
You will work alongside the customer care and complaints team handling complaints in line with the HOS code (Housing ombudsman service).
You will deal with initial complaints over the phone, triaging and assisting with complaints and were needed to escalate to the relevant team.
You will also be required to assist in the quality monitoring and evaluation of operational processes aligned to the Quality Framework, and support the Team Leader in maintaining and updating the Vulnerable Customer reporting database - helping to identify reasons, trends, and volumes of vulnerabilities.
You will be instrumental in maintaining cash collections and reducing overdue debt, ensuring the financial health of the organisation. What We’re Looking For: A bright, confident, and positive individual who thrives in a fast-paced environment At least two years of experience in customer service or account collection
You will deal with all complaints professionally and pro-actively and engage with customers to resolve at the earliest opportunity.
As a complaint handler will be supporting a finance provider in Bracknell. Where you will be reviewing motor finance complaints from start to finish within internal and regulatory guidelines. What you’ll be doing as a Complaint Handler: - Review and assess customer complaints related to motor finance agreement. - Analyse and document all relevant information correspondence to aid decision. -...
Complaints Handler - Resolve, Influence and Make an Impact!Location: Hemel Hempstead (Hybrid), salary approx. £31,000Are you a natural problem‑solver with a passion for fairness, communication and helping people reach positive outcomes? Do you thrive in a fast-paced environment where every day brings something different? If so, this could be the perfect next step in your career.We're looking for...
About The Role About The Role Here at Car Finance 247 we are looking to recruit an experienced escalated complaints handler to join our Customer Care Team! As an Escalated Complaints Handler, you will be able to have difficult conversations confidently with our Customers, Lenders, Dealerships and internal stakeholders to obtain fair customer outcomes whilst maintaining our high standards in...
Job Description We’re working with an award-winning insurance brokerage known for excellent service and sound advice. They’re now seeking an SME Account Handler to join their team—someone who takes pride in doing things properly and enjoys building strong relationships with clients and insurers. This role focuses mainly on renewals and mid-term adjustments for a portfolio of SME commercial...
Job Description Job Title: Claims Handler Location: 1-2 Days in BristolSalary: £26,000 - £30,000 (no insurance experience required)Hours: Full-time, 35 hours per week (Monday–Friday) 6 months contract with the view to go permJob Reference: 2303My client is a dynamic, specialist insurance business operating in a highly regulated environment where quality, integrity and expertise matter. They are...
Job Description Technical Claims Handler We’re looking for a skilled and detail-oriented Technical Claims Handler to join our growing Motor claims team. You’ll play a key role in supporting us through the handling of your own portfolio of claims across third-party property damage, credit hire, personal injury and client-specific processes. This is an excellent opportunity for someone with...
Are you fluent in German or Polish and passionate about helping customers? Do you enjoy investigating and resolving issues with care and precision? If so, we have the perfect role for you! Join one of the world’s largest insurance companies, where you’ll have the chance to grow your skills, enjoy excellent employee benefits, and thrive in a diverse and inclusive workplace. We’re looking for a...
Ashton Recruitment require several Complaints Handlers for our client based in the City Centre area of Belfast Position: Complaints Handlers Location: Belfast (Hybrid after 3 months) Duration: Permanent Pay Rate: £12.73 per hour Hours of work: Monday - Friday, 09:00-17:00 The role is with a large, global technology and services provider that operates in the UK, offering a wide range of...
We are looking for a Complaints Handler to join our rapidly growing Car Supermarket (stocking around 1,500+ pre-owned vehicles) based in Enfield with a competitive basic salary of £30,000 per annum (DOE) and a more than achievable first year OTE of £36,000. Responsibilities Manage customer complaints by email, phone and in person Managing a high number of inbound and outbound calls per...
As our Complaints Handler, you will be at the forefront of investigating, managing, and resolving customer complaints with professionalism, accuracy, and empathy. You’ll take ownership of cases from start to finish – gathering evidence, analysing information, and identifying root causes – to ensure fair and timely outcomes. Alongside this, you’ll provide vital administrative, and case-handling...
Job Description We’re working with an award-winning insurance brokerage known for delivering excellent service and sound advice. They’re looking to recruit a Commercial Account Handler to join their team—someone who takes pride in doing things properly and enjoys building strong relationships with clients and insurers. In this role, you’ll be a key point of contact for clients, managing a broad...
You will also be required to assist in the quality monitoring and evaluation of operational processes aligned to the Quality Framework, and support the Team Leader in maintaining and updating the Vulnerable Customer reporting database - helping to identify reasons, trends, and volumes of vulnerabilities.
You will provide advice and hands-on assistance to clients throughout the lifecycle of professional indemnity and related insurance claims. This includes liaising with insurers, loss adjusters and solicitors, supporting internal broking teams, and assisting senior management with reporting and technical insight.