Technical Customer Service Representative jobs in Edinburgh

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

As part of its continued growth, Valco Melton, a world leader in adhesive application, fluid handling, and quality assurance systems, is seeking a Technical Sales Representative to join the UK Sales team. Reporting to the UK Sales Manager and Northern European Sales Director, the candidate will be responsible for delivering high-level technical sales expertise within the Hot Melt Packaging...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Job Title: Network Technical Solution ArchitectLocation: Leamington Spa / Warwickshire / West Midlands (onsite) Key Responsibilities - Technical analysis at project feasibility stage including systems and technical input required for business cases and associated documentation - Contribute to the development of IT roadmaps, reference Network architectures, patterns and standards to support...

You must be over 21 years of age for insurance purposes. This is a temporary position starting from the beginning of March until the end of September, requiring flexibility with shifts available across seven days a week between 7 am–10 pm. Please let us know about any accommodations you may need to participate in the recruitment process.

Vacancy: Home-Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: Edinburgh - Edinburgh Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income. The responsibilities for the Home-Based...

You must be over 21 years of age for insurance purposes. This is a temporary position starting from the start of March until end of September, requiring flexibility with shifts available across seven days a week between 7am-10pm. Please let us know about any accommodations you may need to participate in the recruitment process.

Customer Service Representative | £150P/D | 5-Month Contract Daviesis currently supportinga UK leader inPensions&LifeAssurancewho are looking to bring ina team of Customer Service Representatives to join them on an initial 5-month contract in Edinburgh. Inthisrole, you will be the first point of contact for customers via telephone, handling a variety of pension-related queries and guiding them...

Customer Service Representative – French‐Speaking Join to apply for the Customer Service Representative – French‐Speaking role at Trainline. About Us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile...

Job description People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work. If...

Overview Equans is looking for a Senior Technical Manager to join our team in Edinburgh on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package. Reporting to the Head of Technical Services, the Senior Technical Manager is to be based at Royal Infirmary of Edinburgh. This role is to lead...

Job Description At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. We are looking for a client facing, senior product support analyst to be working with the global client services organization. The Technical Client Support Analyst...

Technical Sales Manager – UK (London & Surroundings / Bristol & West Midlands) At Rubio Monocoat, we protect wood in a smarter, more sustainable way. As a global leader in wood protection solutions, we operate in almost 100 countries from our headquarters in Izegem, Belgium. The UK is a fast-growing market for us, and due to internal promotions, we are ready to take our next step forward. To...

Job Description 💼 Technical Account Manager – Enterprise SaaS 📍 Edinburgh preferred (London / Remote considered) 💰 £60k–£70k base 📈 Enterprise SaaS | Client Delivery | Technical Relationship Management A high-growth enterprise SaaS business is hiring a Technical Account Manager to support a portfolio of complex, high-value clients operating in regulated and high-stakes environments. This...

You will provide day-to-day support and quality assurance for a variety of customers.

You will work closely with Technical Leads, Functional Leads, and Client Stakeholders to deliver scalable, secure, and performant integration solutions leveraging OIC, Oracle SaaS APIs, and complementary OCI services.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

You will be working directly with customers, so you must demonstrate a proven ability to work in different environments under pressure. The position will potentially require providing full wrap around on call support in a rotation.

You must have a clean UK driving license and be in a position to obtain specific Security Clearances.

Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve incidents, service requests, and escalations in alignment...