Technical Customer Service Representative jobs in Belfast

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

You will need strong inter-personal skills and be able to communicate effectively with people at all levels. This team is working with a customer who is in embarking on a major technical refresh so there will be plenty of challenges and opportunities to learn for the right person.

You must be willing and eligible to undergo required Clearance for this position .

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

You will ensure that all customers receive high-quality, responsive and inclusive services, while embedding a unified service culture across previously separate areas.

You will work through managers and specialist teams to deliver services that are customer-centred, compliant, and aligned to organisational objectives.

As part of its continued growth, Valco Melton, a world leader in adhesive application, fluid handling, and quality assurance systems, is seeking a Technical Sales Representative to join the UK Sales team. Reporting to the UK Sales Manager and Northern European Sales Director, the candidate will be responsible for delivering high-level technical sales expertise within the Hot Melt Packaging...

CUSTOMER SERVICE REPRESENTATIVE Reports to: Operations Manager NI Company: Brennan Co NI The Brennan Co Group , founded in Dublin in 1967, incorporates four companies Brennan Co , Brennan Co NI, Brennan Co SVS and Irish Power and Process Ltd. The Group is a market leader in the supply and servicing of equipment, reagents and consumables along with supply chain management to the Life Sciences,...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Summary of the Role: The post holder(s)will be part of the Action Renewables project delivery teams. Responsibilities include carrying out work activities to support Team Leaders deliver environmental schemes across a varied customer base. The post holder(s) will require skills in administration, data & spreadsheet management, time management and strong communication skills. Successful...

You should not be afraid to get your hands dirty to tackle hard issues - Ability to plan and organize workload - Ability to work independently, multi-task, and take ownership of various parts of a project or initiative - Would be a great plus if you know: - Basics of ITIL practices (change/incident management)

You will be expected to collaborate with stakeholders to align technical solutions with business objectives, ensuring successful delivery of projects. Key Responsibilities - Lead and contribute to the design and development of applications using the OutSystems platform. Define and enforce coding standards, tools, and techniques for software development.

Technical Sales Manager – UK (London & Surroundings / Bristol & West Midlands) At Rubio Monocoat, we protect wood in a smarter, more sustainable way. As a global leader in wood protection solutions, we operate in almost 100 countries from our headquarters in Izegem, Belgium. The UK is a fast-growing market for us, and due to internal promotions, we are ready to take our next step forward. To...

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination...

A leading global service company is seeking a Technical Sales / Service Representative to strengthen their Food and Beverage Team in Northern Ireland. The ideal candidate will have a strong F&B market expertise and technical background. Responsibilities include building long-term customer relationships, providing hygiene consulting, and managing a CRM system. The position offers a competitive...

You will provide an exceptional standard of customer service when answering calls, responding to customer queries and logging tickets. Key Responsibilities: - First point of contact for customers via telephone, email and our customer portal - Log tickets accurately, with a high level of detail on the ticket management system

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we're bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued...

Overview Customer Service Specialist - Belfast Vauxhall Hours: Flexible start and end times (37.5 hours per week) Salary: £12.50 per hour with bonus opportunity available New opportunity! We are looking for a dedicated and professional Customer Service Specialist to join our team at Charles Hurst, Belfast Vauxhall. This role is key to ensuring excellent customer experiences across all Stellantis...

Your new company Join a forward-thinking, independent consultancy renowned for delivering sustainable building services engineering across the UK and internationally. With six offices and a portfolio of prestigious clients spanning Commercial, Education, Healthcare, and more, this firm is expanding its Belfast team due to continued growth. Your new role This is a fantastic opportunity for an...

We are recruiting for a Customer Service Advisor to join our highly successful Optical client in Belfast. Are you looking for a temp to permanent position, working as part of a team rather than just a number, where development is encouraged? Then this is the career for you. About the Client: Our client has developed a reputation for high-quality lenses and frames. Their customer relationships...

The opportunity At EY, the Global Engagement Consultant (GEC) will work alongside and report to Senior Consultants and Management providing day to day support to coordinate and manage countries across the EY network to ensure Global Mobility services are delivered and that agreed KPIs/SLAs are met in an efficient and cost effective manner. The role is inclusive of both globally coordinated...

You must willing and eligible to undergo required clearance for this position. Note: This position is based in Belfast due to the proximity to the DCs. This is a hybrid role, the person appointed will initially be expected to attend the office to support training.