You will have a broad range of technical skills across technology such as Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches.
You will have a customer first mindset with exceptional communication skills (verbal and written).
Job Description Contract role – 2nd Line IT Support/ Service Desk Support Technician – Newcastle/Onsite - 12 months - Role: 2nd Line IT Support / Service Desk Support Technician - Location: Newcastle Upon Type/Onsite) (This role requires 5 days onsite per week, so local candidates will be given first preference.) - Sector/Industry: Healthcare - Provide customer support and perform service desk...
Job Description Overview Ref: 113444 2nd line Support / Level 2 Service Desk / On-site / 6 months Role Responsibilities Responsibilities will include: - Own and resolve L1 & L2 tickets with speed and precision. - Troubleshoot and fix break-fix issues to keep systems running smoothly. - Handle ad-hoc IT requests and contribute to small projects that make a big difference. - Work closely with...
You will have a minimum of 2 years professional IT support experience in a customer facing role.
You will be able to evidence experience supporting a range of tools and technologies including O365 and preferably have experience with Azure and Cisco products.
You will be able to demonstrate exemplary customer care skills.
Job Description Second Line Service Desk Engineer - Bodmin Onsite!!!!! Salary up to £32,500 A Second Line Service Desk Engineer is needed in Bodmin, Cornwall to deliver technical support across various businesses and industries. Responsibilities include managing the helpdesk, troubleshooting issues, performing repairs or upgrades, assisting First Line Engineers, escalating cases to Third...
Senior 3rd Line Service Desk Engineer - Reigate Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Location: Reigate (Hybrid - 3 days on-site per week) Salary: Up to £40,000 per annum Type: Full-time, Permanent About the Role We are looking for a skilled and customer-focused Senior Service Desk Engineer to join our growing...
Job Description Third Line Service Desk Engineer - Annual Salary: £30,000 - £35,000 - Location: Cardiff - Job Type: Full-time - Shift Pattern Applies We are seeking a Third Line Service Desk Engineer to provide advanced technical support, manage infrastructure and security requirements, and ensure system availability across various platforms. This role is ideal for someone who is driven,...
Job Description Senior 3rd Line Service Desk Engineer - Reigate Location: Reigate (Hybrid - 3 days on-site per week)Salary: Up to £40,000 per annumType: Full-time, Permanent About the Role We are looking for a skilled and customer-focused Senior Service Desk Engineer to join our growing Managed Service Provider team based in the Reigate area. This is a hybrid role, with three days per week...
Job Description Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to...
3rd Line IT Service Desk Engineer Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You'll...
3rd Line Directory Services Engineer Must have an Active DV Clearance Join a high-performing technical team as a 3rd Line Directory Services Engineer , supporting secure and complex IT environments across Defence projects. You'll play a critical role in maintaining and improving core directory services, ensuring stability, security, and performance for mission-critical systems. About the Role...
Job Description Field Service Infrastructure Engineer / 3rd Line Engineer This role is responsible for all onsite service and support needs for our customers helping them with infrastructure related issues. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software, Office 365 and Sharepoint. This will be ideal with candidates...
Second Line Service Desk Engineer – Bodmin Onsite!!!!! Salary up to £32,500 A Second Line Service Desk Engineer is needed in Bodmin, Cornwall to deliver technical support across various businesses and industries. Responsibilities include managing the helpdesk, troubleshooting issues, performing repairs or upgrades, assisting First Line Engineers, escalating cases to Third Line, and supporting...
Senior Service Desk Engineer (3rd Line) - £400-£450 per day - Inside IR35 - 3 days per week on site near Euston Station - 6 months intitial contract My client is looking for a Senior Service Desk Engineer to play a pivotal role in delivering high-quality technical support and driving service excellence across the organisation. This is a hands-on, senior technical position suited to someone with...
You will be responsible for supporting a wide range of IT systems including Windows operating environments (Windows 10 & 11), Office 365 applications, mobile devices (Android/Apple), VPNs, multi-factor authentication tools, Exchange email services and more.
You will also contribute ideas for continuous improvement within the department while adhering strictly to data protection requirements.
You should have at least 3 years working in a commercial IT Support environment - preferably within a Managed Service Provider.
You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
IT Service Desk Analyst / 1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st Line Support Analyst to join our Leeds based law firm on a permanent basis. IT Service Desk Analyst / 1st Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the...
1st Line IT Engineer – Managed IT Services Manchester (Hybrid) £24/27k DOE + Benefits Are you passionate about technology and love helping people solve IT problems? This is a great opportunity to join a growing Managed Service Provider (MSP) that delivers modern IT and cloud solutions to a wide range of UK businesses. You’ll be part of a supportive service desk team that prides itself on...
You will be responsible for providing 2nd line technical support to staff and students, managing tickets within SLAs, and assisting with the maintenance, configuration, and improvement of IT infrastructure across multiple educational sites. Key Responsibilities - Provide 2nd line technical support for hardware, software, and network issues.
Job Description 2nd Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growing MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. As 2nd Line Service Desk Analyst you will be a natural...