Service Line Manager jobs in West Midlands

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

You will be instrumental in executing our strategy to EXPAND our footprint by driving BIG DEALS through PLATFORMIZATION and Strategic Programs. Your Strategic ImpactAs a Major Account Manager focused on the MOD, FLCs, and National Security Organisations, you will:

You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: - Monitoring & dealing with issues raised in the logging system and directly through the phone. - Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction.

Job Description 1st Line Support Engineer | MSP Environment | Near Coventry | £25,000–£27,000 + Progression + Training Looking to kick your IT career up a gear? Join a fast-growing Managed Service Provider near Coventry, where no two days are the same and your technical skills actually get noticed. You’ll be the first point of contact for customers, solving IT issues, logging tickets, and...

You must hold a valid driving licence and have access to a car as travel is required between sites. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Job Description 3rd Line MSP Engineer - £45,000Location: Birmingham (hybrid)Salary: £45,000Are you an experienced 3rd Line Engineer with a passion for solving complex technical issues in a fast-paced Managed Service Provider (MSP) environment? We're looking for a skilled and motivated professional to join our growing team, supporting a diverse portfolio of clients across multiple...

You will engage with internal and external customers and stakeholders, building strong working relationships, and maximising integration of offsite solutions within projects, encouraging repeat business. Travel will be required across these regions to our client sites. Some of the key deliverables in this role will include:

You must hold a valid driving licence and have access to a car as travel is required between sites. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

You will be joining a well-established team and can be based in West Midlands.

You will be working from the office managing incidents and requests over the phone from the initial request to resolution, using the ticketing system to record and document all progress through to ticket closure, ensuring that customer satisfaction and service level agreements are met.

You will be the first point of contact for technical issues, providing professional and efficient support across hardware, software, and user queries. The role suits someone with a proactive approach, strong communication skills, and a genuine passion for IT. Key Responsibilities

Job Description Fluid Lines Designer Location: Desford, Leicestershire Pay Rate: Up to £35 per hour Umbrella Contract Length: 12 months (potential to extend) Start Date: ASAP Working Pattern: Fully onsite, Monday–Friday, 08:00–16:00 (some flexibility available) About the Role You'll play a key role in designing hydraulic fluid line solutions for industry-leading construction equipment, helping...

You will be hands on with all things hardware, software and systems, ensuring that IT works effectively across the business.

You must hold a valid driving licence and have access to a car as travel is required between sites. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Job Title: Graduate - First Line Support Desk Analyst Location: Leicester Type: Full -Time Overview: A leading organisation is currently seeking a motivated and customer focused First Line Service Desk Analyst to join its dynamic IT support team. As a First Line Service Desk Analyst, you’ll serve as the first point of contact for IT support queries, assisting users across the organisation....

Product Line Engineer - Rotating Equipment Remote Are you an engineer with a strong background in magnetic drive or sealless pump technology? Do you enjoy combining technical knowledge with product ownership and commercial responsibility? We're representing a global engineering manufacturer known for its high-quality industrial systems. They're looking for a Product Line Engineer to take...

Job Description 2nd Line Support Engineer | Birmingham | £35,000 Oscar Technology has partnered exclusively with a leading MSP near Birimingham to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are...

You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

You will be instrumental in executing our strategy to EXPAND our footprint by driving BIG DEALS through PLATFORMIZATION and Strategic Programs. Your Strategic ImpactAs a Major Account Manager focused on the MOD, FLCs, and National Security Organisations, you will:

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

You will be instrumental in executing our strategy to EXPAND our footprint by driving BIG DEALS through PLATFORMIZATION and Strategic Programs. Your Strategic ImpactAs a Major Account Manager focused on the MOD, FLCs, and National Security Organisations, you will: