You will be expected do deliver: The Front Desk Associate must exhibit courteous hospitality at all times and fully own each guest issue. When in communication with the guest, the Front Desk Associate must be proactive in every area, including offering additional services.
Service Desk Advisor (IT/MSP) Cardiff, Wales £25,000 - £30,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Service Desk Advisor or similar, coming from a background within IT Managed Services, having previous working experience in a Service Dek and/or First Line Support role or a related position, looking to join a...
You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service across the group. The role is 4 days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service.
Service Desk Analyst Newport Up to £30,000 DOE What You'll Do: Join a fast-growing support team delivering high-quality 1st and 2nd line technical support across a wide range of self-serve solutions. You'll be the first point of contact for customers, helping them stay up and running across both mobile and static platforms. You'll be part of a rotating shift pattern covering 8 AM to 8 PM, seven...
Service Desk Analyst – Saffron Building Society is seeking a Service Desk Analyst to join our team on a full-time, permanent basis, based in Saffron Walden, Essex. Applicants must have a full UK driving licence, access to their own transport, and be able to commute daily, as occasional travel to branch locations will be required. This is an entry-level opportunity into IT, ideal for someone with...
Are you an enthusiastic and innovative Junior IT Service Desk Analyst ready for a fast-paced challenge that will accelerate your career? Do you thrive in customer-focused IT support and want to take your skills to the next level? If you’re based in Northampton or the surrounding area, this opportunity is tailor-made for you. About the Company Our client is a highly professional, friendly, and...
Job Role: IT Service Desk Lead If you think you are the right match for the following opportunity, apply after reading the complete description. Location: Barrow In Furness, Cumbria Salary: £35,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead. This is a fantastic opportunity to lead a service...
Service Desk Associate / IT Support Mansfield, hybrid – 1 day per week in the office for meetings etc Basic £25,000 - £29,000 plus on-call allowance 37.5 hours - Monday – Friday, plus 1 in 3 “on-call” weekends Overview: The Service Desk Associate role provides 1st technical support to external customers, helping resolve day to day IT issues & service requests. This role is key in delivering a...
You will play a vital role in coordinating maintenance activities, managing client requests, and ensuring high service standards are consistently met. The role is office-based, working as part of a busy team of two coordinators and three contract managers. Key Responsibilities
Job Title: Service Desk Lead / Senior 2nd Line Engineer Have you got what it takes to succeed The following information should be read carefully by all candidates.Location: Swindon (On-site )Salary: Up to £40,000 (DOE)Sector: Managed Service Provider (MSP)Overview We are working with a growing Managed Service Provider based in Swindon who are looking to appoint a Service Desk Lead. This...
You will have an HNC/SVQ3 or equivalent in an IT related subject or significant experience in similar role.
You will work as part of a team to provide support, fault diagnosis and repair of IT systems, applications and devices.
You will have good written and oral communication skills, proven fault diagnosis and rectification abilities/techniques, with good organisational skills.
JOB TITLE: SERVICE DESK ADMINISTRATOR Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.LOCATION: FarnhamSALARY: £26k/£27kCOMPANY INFORMATION Service Desk AdministratorReputable and well-established Building Services company specialising in M&E Engineering including commercial gas, HVAC and electrical maintenance is looking for a...
Service Desk Support Manager – Birmingham/Hybrid £40,000-£50,000 plus benefits A well established and fast-growing Managed Service Provider are on the market for a Service Desk Support Manager. This is a leadership role overseeing the Support Desk, driving excellence, performance and technical innovation. If you’re a proven MSP leader who thrives on improving organisations, elevating customer...
Our client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst/First Line Support to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. * Resolving incoming IT queries remotely via email and phone. * Logging details of issues on the company ticketing systems *...
You will be expected to resolve incidents and service requests at first contact covering a wide range of services.
You will have previous experience of working within an IT support environment and you will have technical skills gained from supporting users at all levels using PCs, mobile devices and the suite of Microsoft 365 applications.
You will provide advanced 2nd line support to end users, owning incidents through to resolution and acting as a technical escalation point for 1st line. Working within SLA and ITIL frameworks, you will deliver a professional, customer-focused service while contributing to continuous improvement and knowledge sharing.
Service Desk Engineer Location: Sheffield Salary: £24,500 to £26,000 depending on experience Hours: 8.45am to 5.15pm, Monday to Friday Contract: Full-time, permanent If you enjoy helping people, solving problems and working in a supportive environment where every day feels different, this could be a great next step. We’re supporting an established IT services provider in Sheffield who are...
Job Title: IT Service Desk Agent Location: Portsmouth (HM Naval Base) Service Area: Information Management and Technology Department Hours of Work: 37 hours per week What You’ll be doing as an IT Service Desk Agent: You’ll act as the first point of contact for IT issues via phone, email, and our Atlassian Jira Service Management ticketing system, whilst providing support for common issues...
Service Desk Engineer – 1st Line Location: Plymouth (HQ) Working Pattern: Hybrid – up to 2 days WFH Salary: Up to £27,000 DOE Training: Excellent training & development provided About the Role We’re recruiting for a 1st Line Service Desk Engineer to join a growing IT team based at their Plymouth HQ. This role is ideal for someone early in their IT career who enjoys helping people, learning new...
Service Desk Technician Initial 2‑month contract (likely to extend) £25-£28 per hour (Umbrella) On‑site - Leicester REED Technology are working with a client who require an experienced Service Desk / First‑Line Support professional is to support a large public‑sector organisation's ICT Operations team. Key Responsibilities: Logging and managing incidents and requests via the Service...