Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...
Our OEM Client based in Whitley, Coventry, is searching for Customer Service Specialist (Call Centre) to join their team, Inside IR35.Umbrella Pay Rate: £23.64 per hour.Duties:General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers which includes Remote Customer Service and...
Registered Service Manager ??Covering the Midlands Check out the role overview below If you are confident you have got the right skills and experience, apply today. ?? £35k per annum ?? Full-time – Permanent Real Life Options is a registered charity, we deliver creative, dynamic and person-centred services providing a range of individualised support to people living in shared supported living...
You will have the ability to fit manufacturer accessories and audio equipment.
You will have a full understanding of Customer Satisfaction and its impact on the business.
You will be trained and able to operate additional systems, such as video reporting i.
You will also manage the technical service escalation queries and processes via online and system portals
You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers
Health & Safety & Facilities Manager - Semi Automated Distribution Centre OperationsSalary: c£(phone number removed) pa + Bonus + Excellent BenefitsLocation: Coventry (on-site, 5 days/week)The OpportunityA pivotal opportunity to lead the health, safety and facilities function at a major semi-automated distribution centre. This site processes over 150,000 items daily, supporting a fast-paced,...
Join Our Team as a Call Centre Analyst!Are you passionate about transforming data into actionable insights? Do you want to empower a team that values customer satisfaction? If so, we want to hear from you!Position: Call Centre AnalystContract Type: PermanentSalary: £25,000 - £32,000Working Pattern: Full TimeLocation: Hybrid WorkingWhy Join Us?As a Call Centre Analyst, you will play a pivotal role...
Your main responsibilities Are you passionate about delivering outstanding customer service? Join our dynamic Customer Care Centre (CCC) team in Coventry, where you’ll play a vital role in providing a customer-centric experience for both external and internal stakeholders. As a Customer Care Centre Advisor, you’ll be the first point of contact for business customers, consumers, engineers, and...
Better places, thriving communities. Job title: Incident Response Centre Supervisor Where: Coventry - Ansty Park When: We're looking to get the right person into the team Hours: 4 on 4 off working 12-hour shift patterns of days/ late nights 14.91 Per Hour Job objectives and responsibilities · Leading IRC Operators to support colleagues across the client's network by creating a safe and...
You will be responsible for monitoring live service performance, managing resources in real time, and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience.
You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.
Customer Service Representative Required:Location: Coventry - CV5TemporaryKey role and responsibilities for our clients Customer Service Representative:Prioritise and process all customers' orders in line with Customer Service KPILogging consumer complaints onto the technical complaint database.Investigating and obtaining batch information, date of production, line produced, and shift team, then...
Customer Service & Scheduling SpecialistAutomotive / Accident RepairLocation: Coventry, West MidlandsSalary: £28,000 – £34,000 OTE (basic + bonus), depending on experienceHours: Monday to Friday, 8:00am – 5:00pmAlternate Saturdays 8:00am – 12:00pm (paid overtime)I’m working with a busy, well-established accident repair operation in Coventry who are looking to bring in a Customer Service &...
Job Description The Company If you are an experienced Field Service Engineer with Calibration experience, this is your chance to join a globally respected precision engineering company. With a long-standing reputation for innovation, quality, and technical excellence, they supply advanced solutions to industries including aerospace, automotive, medical, and manufacturing. Operating from a...
We have an exciting opportunity for a Customer Service Advisor to work for a leading employer based in Redditch. This is a temporary role with permanent opportunities available to be a blended advisor for both our retail and motoring services. The department is growing, and there will be multiple opportunities. The purpose of this role is to ensure customers are number one priority by taking...
You must be based in the UK with the right to work - You’ll need a quiet place to work from home and reliable broadband – all other kit is provided - You’ll be working shifts across a 7-day rota, with most teams working 2 out of every 5 weekends - Shifts are planned 4–6 weeks in advance and won’t go later than 8pm
About the role We're looking for someone to join our Security Operations Centre team as an on-site Security Officer. This is a 12 month opportunity. Based at our head office sites in Coventry this role is responsible for monitoring our CCTV systems and responding to incidents accordingly. It’ll liaise with key agencies and make use of computerised systems to maintain our sites to the highest...
You will have the ability to fit manufacturer accessories and audio equipment.
You will have a full understanding of Customer Satisfaction and its impact on the business.
You will be trained and able to operate additional systems, such as video reporting i.
Customer Service Advisor - 12-Month ContractLocation: Whitley (Hybrid after training) Hours: Monday to Friday, 9:00 AM - 5:30 PM Pay: Weekly payThe RoleOur client is seeking experienced a Customer Service Advisor to join their UK Client Relationship Centre. This is an exciting opportunity to deliver exceptional customer experiences and support across multiple communication channels, including...
Registered Service Manager?? Covering the Midlands Check out the role overview below If you are confident you have got the right skills and experience, apply today.?? £35k per annum?? Full-time – PermanentReal Life Options is a registered charity, we deliver creative, dynamic and person-centred services providing a range of individualised support to people living in shared supported living...