You will drive service improvements, assign and manage ticket flow, lead 121s, build training and development plans, and introduce new efficiencies using tools like ConnectWise and AI-based automation.
You will also liaise closely with the Project Engineering team to maintain alignment across onsite and remote support services.
You will work directly with the Technical Director and must have a solid understanding of ITIL principles and experience with tools like ConnectWise. Enjoy a hybrid working pattern with ongoing training and excellent benefits.
We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here....
HCL Tech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services,...
HCL Tech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services,...
You must have a proven background in IT Sales and IT managed services or Cyber security sales.
You will be responsible for your own sales targets - Monitor CRM activity and ensure accurate pipeline management - Run team huddles and team meetings to drive focus and energy Performance Management
Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...
Job Description Incident and Problem Manager Birmingham – Hybrid (2–3 days a week) £70,000 – £75,000 + Bonus Our client, a global leader in consumer services, is seeking an Incident and Problem Manager to take end-to-end ownership of major incident response and problem management across a complex, global technology landscape. Here you will be managing high-severity incidents, minimising...
We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here....
f you need support in completing the application or if you require a different format of this document, please get in touch with at [email protected] or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Desktop Support Engineer Job Type: Permanent Location: Wolverhampton, UK (Onsite) Number of hours: 40 hours per week – full time Are...
Job Description At Alzheimers Society, were united by one purpose: to improve the lives of people affected by dementia. From frontline support to digital innovation, everything we do is driven by compassion, expertise and a determination to make a real difference where it matters most. Were now looking for a Development Manager (Salesforce) to play a pivotal role in delivering our Technology...
Job Description Cedar are supporting a Public Sector organisation who are on the look for a Senior Category Manager for their Construction category. This is a permanent role with a salary up to £60,000 per annum on offer plus a £5,400 car allowance and additional benefits. This role will be home based but will require you to be on-site 1 days per month (potentially more for key meetings) at the...
Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...
You will drive service improvements, assign and manage ticket flow, lead 121s, build training and development plans, and introduce new efficiencies using tools like ConnectWise and AI-based automation.
You will also liaise closely with the Project Engineering team to maintain alignment across onsite and remote support services.
You must have a proven background in IT Sales and IT managed services or Cyber security sales.
You will be responsible for your own sales targets - Monitor CRM activity and ensure accurate pipeline management - Run team huddles and team meetings to drive focus and energy Performance Management
Incident and Problem ManagerBirmingham – Hybrid (2–3 days a week)£70,000 – £75,000 + BonusOur client, a global leader in consumer services, is seeking an Incident and Problem Manager to take end-to-end ownership of major incident response and problem management across a complex, global technology landscape. Here you will be managing high-severity incidents, minimising business impact, and driving...
We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. It...
We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here....
Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...
You will own ticket management, implement service improvements, mentor a team of engineers, and report directly to the Technical Director. The package includes a salary of £40,000 - £50,000 along with healthcare, holiday entitlements, and other benefits.