2nd Line IT Support Engineer | Ringwood (BH24) | £32k – £35k | Office-Based Join one of the UK’s fastest-growing Managed Service Providers and take your IT career to the next level! If you’re a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this is the role for you. At entrust IT, you won’t just be resetting passwords — you’ll be supporting and...
Business Development Manager (Assistant level also considered) Ringwood We are thrilled to offer an exceptional opportunity for a results-driven Business Development Manager to join our award winning construction client to drive our company's strategic growth. This role is pivotal in identifying fresh avenues for business expansion, fostering strategic partnerships, and enhancing our market...
You will act as both a senior engineer and a point of leadership—guiding the team, managing incoming workload, and ensuring service KPIs and processes are consistently met. This is a hands-on position suited to a confident 2nd line engineer who enjoys problem-solving, supporting colleagues, and maintaining clear communication with customers, especially during periods of high demand.
You will be based from our Head Office in Ringwood. Hours of work are 9:00 am to 5:30 pm, Monday to Thursday and 9.00am to 5.00pm on Friday with one hour for lunch each day.
You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.
You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client’s customers.
You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.
You will be driven by commercial success, willing to go the extra mile with an enthusiastic approach.
You will enjoy collaborating and communicating with a variety of clients and stakeholders and will be in your element when it comes to presenting our Company, products and services.
usiness Development Manager £40,000 - £50,000 + £70k OTE | Dorset / Hampshire / Hybrid A well-established premium print and packaging provider-recently strengthened through the acquisition of a specialist high-end print operation-is seeking a creative and commercially driven Business Development Manager to support its continued growth. Known for exceptional quality across print, packaging, and...
You will be responsible for reaching out to new customers and welcoming them to our business following recent orders. This is not a cold calling opportunity and all telephone calls will be made to customers who are aware of who we are* The main purpose of your role will be to increase the number of orders from new customers; taking them from one order, to many more.
You will be anchored to the Ringwood office, working closely with a highly capable regional team while supporting major residential, commercial and mixed-use developments across the UK. Projects are client-led and national in nature, offering variety and technical challenge while maintaining a sensible hybrid working balance.
You will ideally have:
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You will provide 1st and 2nd line support (service desk) to IT users in the resolution of reported faults, fulfil service requests made by IT users via the IT Ticketing System, monitor and report on the progress of IT services within the region and support project work as required.
You will use your customer service skills to provide user support on all company supported computers, applications, and software, troubleshooting problems, and advising users on appropriate actions.
You will be the first point of contact for all support tickets, where possible resolving or re-assigning as appropriate to other team members.
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You will be based from our Head Office in Ringwood. Hours of work are 9:00 am to 5:30 pm, Monday to Thursday and 9.00am to 5.00pm on Friday with one hour for lunch each day.