Helpdesk Support Analyst jobs in Manchester

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Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

My client is currently looking for a Level 4 qualified individual to join an IFA Technical Helpdesk as a Technical Consultant. This is a fully remote homebased role. The Technical Consultant will join a dedicated team who answer both telephone and email queries from advisers and paraplanners across the UK. Technical queries cover a range of tax areas faced by clients as they advise their own...

IT Support Engineer (2nd Line/Second Line) Hybrid – South Manchester Full-time | Permanent £Our client is a well-established Managed IT Services provider supporting hundreds of growing organisations across the North West. They deliver everything from cloud infrastructure and cybersecurity to network management and IT consultancy — acting as a trusted technology partner for their clients. They’re...

You will provide essential technical support and contribute to the success of our client's squad. Supporting the Squad Lead & Lead Analysts, your role is crucial in driving quality and maintaining professional communications within agreed timescales. 💪 Your responsibilities: 💪✅ Resolve incoming work efficiently and effectively, aiming for a first-time resolution whenever possible.

You will join a busy implementation team and help support users, across various locations in Europe, with post go live needs. Those that have supported Dynamics AX / Dynamics 365 FO solutions at 2nd or 3rd line level would be ideal for this role.

You will preferably have experience in a manufacturing environment

You will have strong communication skills both written and verbal

Quality & Support Analyst Is considered a tenured agent that supports and coaches team members while enforcing policies and driving quality performance, while balancing the need for efficiency. They will be the main liaison between training, quality, and operations Responsibilities to include but not be limited the following - Partner with Client internal teams to ensure that decisions made...

You should be confident in: - Troubleshooting posting errors, transaction discrepancies, and general ledger issues

You will also be responsible for running Virtual training sessions and workshops for our customers when advice or training is required to support the customers continuous adoption of the solution.

You will also have the reassurance of a job guarantee (£24K-£30K) upon completion.

You will also be assigned an expert tutor to help you throughout your training.

You will gain the practical experience by using our cutting edge Livelabs.

You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide.

Job Description Technical Support EngineerManchester £40,000 - £45,000 basic20 days holiday, pension, progression, development Are you the go-to tech problem solver who loves diving into networks, systems, and the occasional mystery error message? Here’s your chance to join a world leading security technology manufacturer, a company that designs the systems keeping some of the world’s biggest...

Job Description Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and...

Manchester £40,000 - £45,000 basic 20 days holiday, pension, progression, development Are you the go-to tech problem solver who loves diving into networks, systems, and the occasional mystery error message? Here s your chance to join a world leading security technology manufacturer, a company that designs the systems keeping some of the world s biggest organisations safe. As a Technical Support...

IT Support Engineer (2nd Line/Second Line) Hybrid – South Manchester Full-time | Permanent £28-32k Be part of a team that keeps businesses running smoothly. Our client is a well-established Managed IT Services provider supporting hundreds of growing organisations across the North West. They deliver everything from cloud infrastructure and cybersecurity to network management and IT...

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 10-week online...

Support Engineer - Manchester - Onsite I’m currently working with a client that specialises in delivering IT services to the education sector and small-to-medium-sized businesses. They’re seeking an IT Technician to provide dependable 1st and 2nd line support across a range of environments. This role involves resolving issues related to hardware, software, networks, and printers, performing...

Job Description Senior Pensions Scheme Events Analyst We’re looking for a Senior Pensions Scheme Events Analyst to support our pension scheme administration service. You’ll be responsible for managing, processing and checking key annual and periodic pension scheme events across our growing portfolio of clients. The work is extremely varied, and you’ll be supported by an experienced and...

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 10-week online...

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 - Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting...

You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.

You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.

IT Support Engineer (2nd Line/Second Line) Hybrid – South Manchester Full-time | Permanent £28-32k Ensure you read the information regarding this opportunity thoroughly before making an application. Be part of a team that keeps businesses running smoothly. Our client is a well-established Managed IT Services provider supporting hundreds of growing organisations across the North West. They...