helpdesk coordinator jobs in Manchester

A reputable facilities management firm in Manchester is seeking a Lead Helpdesk Coordinator to oversee operations in a dynamic team environment. This role requires experience in a similar position and extensive knowledge of commercial service management. The ideal candidate will have strong problem-solving skills and a customer-focused mindset. Opportunities for professional development are...

You will regularly liaise with engineers, contract managers, clients and suppliers to ensure the team is working towards meeting SLAs and effectively completing all operational duties.

You will be managing the daily workflow of incoming queries ensuring emails are delegated to the relevant individual and acting on potential escalated issues when required.

You will play a pivotal role in leading a team of coordinators and agents who support clients and internal stakeholders with reactive maintenance requests, service logging and job tracking.

You will play a pivotal role in leading a team of coordinators and agents who support clients and internal stakeholders with reactive maintenance requests, service logging and job tracking.

You will also be required to liaise with internal departments to ensure the smooth resolution of any issues. This role involves pro-active communication with field engineers, customers, and suppliers, owning all calls from the moment they are logged until completion.

You must be confident in your approach with a friendly manner.

You're the one who keeps the chaos under control.You thrive on solving problems, managing engineer diaries, keeping customers happy, and making sure things run like clockwork. If that sounds like your kind of day, keep reading.We're working with a well-established, close-knit engineering business in Newton Heath (M40), looking for a confident and proactive Service Desk Coordinator - or someone...

EQUANS are recruiting for a Bid Coordinator to be based in Didsbury, Manchester. This is a permanent full-time role working 37.5 hours per week. On offer is a salary circa £32k and benefits package. General Overview To provide high-quality coordination and production support across the end-to-end bid process and associated business development activity, helping the P&C North business units to...

You will be joining a friendly, supportive team where colleagues genuinely help each other succeed. If you're looking for a role where you can grow, feel valued, and enjoy coming to work—this could be just the opportunity for you.

.**What you will do**We are looking for a Service Coordinator to join our team in Newton Heath, Manchester. As a Customer Service Coordinator, you will be responsible for scheduling routine service visits and remedial work visits for subcontractors, dispatching callouts, completing subcontractor monthly work orders, fulfilling paperwork requests including chasing documentation, organising future...

You will be responsible for scheduling routine service visits and remedial work visits for subcontractors, dispatching callouts, completing subcontractor monthly work orders, fulfilling paperwork requests including chasing documentation, organising future dates, and closing work down, among other responsibilities.

Equans Manchester, England, United Kingdom Join to apply for the Bid Coordinator role at Equans Equans are recruiting for a Bid Coordinator to be based in Didsbury, Manchester. This is a permanent full-time role working 37.5 hours per week. On offer is a salary circa £32k and benefits package. General Overview To provide high-quality coordination and production support across the end-to-end bid...

You will be joining a friendly, supportive team where colleagues genuinely help each other succeed. If you're looking for a role where you can grow, feel valued, and enjoy coming to work—this could be just the opportunity for you. #LI-MS2#LI-HybridYour buildings have a purpose.

Customer Service Coordinator Location: Manchester – Tyco Park, United Kingdom Employment Type: Full-time (Hybrid – 2 days per week after 6 months) Hours: 8:00 – 17:00 Monday to Friday (flexible between 7:00 – 19:00 Monday to Sunday) Benefits Competitive Salary reflecting your skills and experience 25 days annual leave (pro‐rated in hours) Holiday Purchase Scheme: up to 10 extra days – 35 days...

Lead Helpdesk CoordinatorLocation: ManchesterSalary: £30,000About the Role:RG Setsquare are working with a reputable client in the FM sector. Our client, a trusted provider of commercial maintenance services, is seeking an experienced Lead Coordinator to join their team to oversee a team on a fantastic commercial contract.This is a fantastic opportunity to work with a nationwide maintenance...

What you will do We are looking for a Operations Coordinator to join our team in Newton Heath, Manchester. As a Customer Service Coordinator, you will be responsible for scheduling routine service visits and remedial work visits for subcontractors, dispatching callouts, completing subcontractor monthly work orders, fulfilling paperwork requests including chasing documentation, organising future...

You will be joining a friendly, supportive team where colleagues genuinely help each other succeed. If you're looking for a role where you can grow, feel valued, and enjoy coming to work—this could be just the opportunity for you.

You will be joining a friendly, supportive team where colleagues genuinely help each other succeed. If you're looking for a role where you can grow, feel valued, and enjoy coming to work—this could be just the opportunity for you. #LI-MS2#LI-HybridYour buildings have a purpose.

🌟 Facilities Management Helpdesk Coordinator (Customer Support) 📍 Manchester – Tyco Park | 🕒 Full-Time | 💻 Hybrid Working (2 days/week after 6 months) Are you a proactive communicator with a passion for customer service and operational excellence? Join our Customer Services team as a Facilities Management Helpdesk Coordinator and become the central point of contact for our strategic FM...

What you will do As a Customer Service Coordinator, you will be responsible for scheduling routine service visits, dispatching callouts, managing the engineers’ diaries, completing permits and fulfilling paperwork requests amongst a number of other responsibilities. What We Offer Competitive salary Comprehensive benefits: pension, life assurance, employee assistance, referral scheme,...

What You Will Do We are looking for an Operations Coordinator to join our team in Newton Heath, Manchester. As a Customer Service Coordinator, you will be responsible for scheduling routine service visits and remedial work visits for subcontractors, dispatching callouts, completing subcontractor monthly work orders, fulfilling paperwork requests including chasing documentation, organising future...