You will provide essential technical support and contribute to the success of our client's squad. Supporting the Squad Lead & Lead Analysts, your role is crucial in driving quality and maintaining professional communications within agreed timescales. 💪 Your responsibilities: 💪✅ Resolve incoming work efficiently and effectively, aiming for a first-time resolution whenever possible.
You will also be required to liaise with internal departments to ensure the smooth resolution of any issues. This role involves pro-active communication with field engineers, customers, and suppliers, owning all calls from the moment they are logged until completion.
You must be confident in your approach with a friendly manner.
You will work closely with internal teams and third-party providers to resolve incidents, fulfil requests, and support ongoing IT operations and projects.
You will gain hands-on technical skills in designing network infrastructure, configuring cloud models (IaaS, PaaS, SaaS) and securing organisational data.
You will develop a robust technical skillset across six key modules: * Network & Cloud: Configure network devices and explore cloud computing models like IaaS and SaaS.
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a...
You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians.
You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills.
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a IT Support & Systems Administrator to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Key Responsibilities: - Provide Level 1 and Level 2 technical support for...
You will work closely with engineering teams, contractors, and internal stakeholders to ensure services are well‑coordinated, compliant, and customer‑focused.
You will be:An effective communicator, able to present information clearly both verbally and in writing. Well-organised, with the ability to manage competing priorities and meet deadlines.
You should be enthusiastic about exploring how modern technologies can enhance user experience, streamline support processes, and contribute to the company’s digital evolution. Salary - £28,891 plus car allowance
You will be responsible for managing the full lifecycle of facilities management service requests, focusing on accuracy, speed, and client satisfaction. Frontline Service: Professionally handle planned and reactive FM service requests via phone and email, logging all issues accurately and ensuring appropriate escalation based on priority (e.g., P1 to P4 fixes).
We are currently working with a specialist cleaning and facilities busines who are looking to recruit a Fleet & Supply Chain Manager based predominantly around the North West/Manchester areaThe role is to deliver responsive, compliant, and high-quality services and communication to customers across the UK. As an emergency service provider, they aim to complete every task professionally, safely,...
You will be responsible for planned and reactive maintenance, electrical testing, and ensuring all works are completed safely, efficiently, and within agreed service level agreements (SLAs). Key Responsibilities * Carry out electrical PPM and reactive maintenance tasks as issued via the helpdesk, ensuring works are completed within set timeframes and customer expectations are exceeded.
You will become a member of a team of engineers all who work remotely but all can offer guidance and support when required with their strong technical background. The position is ideal for someone looking for a varied, dynamic role often dealing with large scale systems incorporating new technologies within a demanding customer base.
Division Description: Technology provides the tools and services to enable our Investment teams to deliver innovative, high quality, secure, cost effective and scalable solutions and services to our clients. Most of the applications are built in-house allowing adaption quickly to business needs and to differentiate our capabilities in the industry. The team provision technology services including...
What you will do As a Customer Service Coordinator, you will be responsible for scheduling routine service visits, dispatching callouts, managing the engineers’ diaries, completing permits and fulfilling paperwork requests amongst a number of other responsibilities. What We Offer Competitive salary Comprehensive benefits: pension, life assurance, employee assistance, referral scheme,...
About The Role GRAHAM, are not just one of the UK’s leading employers – we are also a long time trusted partner to a number of Central/Local Government Authorities and Blue Light sectors throughout the North West and the rest of the UK. Committed to enhancing our clients experience by providing a First-Class Service every time, GRAHAM are currently recruiting for a multi skilled joinery based...
Better places, thriving communities. Position overview: Working within Technical Services Customer Operations Helpdesk, in a fast paced and challenging environment providing Facilities Management support and Customer service 24/7, days per year. Working 7pm till 7am 4 on 4 off shift pattern. Part of a team who are the central point of contact for customers and operational...
Do you want to work with exciting customers across all sectors in the industry? If you have a passion for tech, a customer-centric approach, and a background in helpdesk support, come and grow your career with us. Thrive in this crucial role! Oracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies...
You will help ensure: Accurate and timely documentation of system updates and issues. Improved user experience through efficient troubleshooting and clear communication. Strong collaboration across departments to ensure technology supports operational goals. Enhanced system security through diligent monitoring and adherence to best practices.
You will act as the client advocate, ensuring their needs are fully understood and met through close collaboration with internal teams. - You may assist with making sales calls, handling client feedback or complaints, analysing data, and continuously improving the overall client experience.