emergency call handler jobs in County of Cardiff

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

Job Description Let’s be honest. Not all claims roles are created equal. Some bury you in process. Some keep you reactive. Some forget you’re meant to be a trusted advisor — not just a box-ticker. This isn’t one of those roles. This is your chance to lead from the front — to manage a portfolio of high-value commercial clients and take ownership of their claims journeys from day one. From...

Job Description Job Purpose: To provide the users of the Telecare Cardiff with an efficient, reliable and friendly response to their emergency alarm calls. Duties and Responsibilities - To receive and respond to issues reported to the contact centre including emergency and priority calls from vulnerable and elderly customers. - To work with colleagues within the Contact Centre and other...

Job Description Fire and Security Service Engineer - South Wales - £35,000 - £42,000 Basic Salary Fire and Security Service Engineer Package Overview: - Competitive base salary of up to £42,000 (depending on experience) - Company vehicle fuel card - Overtime and on-call rota payments - Travel pay - Company pension scheme - Ongoing training and development opportunities - Clear progression...

Location - Remote, but requirement to meet up once a month for in-person collaboration day - UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and...

Description Do you have the right skills and experience for this role Read on to find out, and make your application. Our local government clients in Cardiff, Wales, are recruiting for a Control Centre Operator. This role offers an excellent opportunity to develop skills in emergency response and customer service, with potential for extension or progression within the local government sector...

Job Description Position: Automatic Door EngineerReports to: Head of Fire and SecurityEmployment Type: Full-Time Salary: £28K-£35K Role OverviewThe Automatic Door Engineer will be responsible for the installation, maintenance, servicing, and repair of a range of automatic door systems in line with industry regulations, safety standards, and client specifications. This position requires strong...

We are working with a global Corporate Housing firm in the search for a Client Account Manager EMEA, based anywhere in the United Kingdom. In this fast-paced, full-time role, you'll work from your home office managing serviced apartment requests and client relationships while delivering superior guest experiences. Ideal for energetic professionals with strong B2B account management skills and a...

Private Physician to UHNW Principal — BASED IN Dubai, UAE (Permanent, Full-time, Non-rotational) This listing is published in Cardiff, United Kingdom to reach relocation-ready physicians. The role itself is on-site in Dubai. ROLE OVERVIEW - One-to-one, patient-centred medical care for a UHNW Principal in a stable, high-trust household environment - Clinical continuity is the core requirement...

You will travel across contracts/sites as required. Energised by continued growth, and boasting an annual turnover in excess of £1bn per annum, were committed to investing in our people and creating the conditions for them to excel.

You will also be required to participate in the companys on call rota and work across contracts when required.

You will receive some of the best telemarketing training around to help you maximise your input!

You will be given your own exclusive data to build your own pipeline and will receive repeat commissions for the longevity of your sale, as our clients love the pricing and simplicity of our LMS (Learning Management System) training platform, so remuneration is expected to increase annually!

📍 Remote | Full-Time 👋 About Us Medify is a mission-driven EdTech company widening access to medicine and healthcare careers. Our platform supports thousands of learners preparing for high-stakes admissions exams, and our engineering team plays a critical role in delivering reliable, scalable, and high-quality learning experiences. Medify Engineering is a team of ten engineers across two...

WHAT YOU WILL BE DOING Ensure that all Health & Safety policies, procedures, systems of work, rules, and regulations are implemented, adhered to and are reviewed, updated, and communicated when necessary to provide a safe workplace environment without risk to health. This will include driving H&S culture throughout the Company and challenging any unsafe practises promptly and effectively.Ensure...

Team Manager - Litigation Department Location: Cardiff | Salary: Competitive (DOE) + Excellent Benefits The firm is a growing legal practice led by a team of experts who specialise in personal injury claims. Clients are always at the heart of everything the firm does, and it prides itself on delivering exceptional service and care throughout the claims process. Operating as a standalone...

PurposeThe Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers.Duties and ResponsibilitiesTo deliver services to customers across a range of services including making outbound and receiving inbound welfare calls...

You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike. What will you get in return? Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.

Closing Date: 21/12/2025 Group: Online Safety Group Management Level: Senior Associate Job Type: Permanent Job Description: Please note that this role will close at 00:01 on Sunday 21 December and therefore we advise getting your application in by no later than midnight on Saturday 20 December. About Ofcom As the UK’s communications regulator, we’re delivering vital work that helps...

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime...

You should apply if: - you have strong experience working on the backend of a technology product - you want to be involved in building a product that you (and the people you know) use every day - you have a product mindset: you care about customer outcomes and you want to make data-informed decisions

We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with...