emergency call handler jobs in Cardiff

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

Job Description Fire and Security Service Engineer - South Wales - £35,000 - £42,000 Basic Salary Fire and Security Service Engineer Package Overview: - Competitive base salary of up to £42,000 (depending on experience) - Company vehicle fuel card - Overtime and on-call rota payments - Travel pay - Company pension scheme - Ongoing training and development opportunities - Clear progression...

Job Description Job Purpose: To provide the users of the Telecare Cardiff with an efficient, reliable and friendly response to their emergency alarm calls. Duties and Responsibilities - To receive and respond to issues reported to the contact centre including emergency and priority calls from vulnerable and elderly customers. - To work with colleagues within the Contact Centre and other...

Location - Remote, but requirement to meet up once a month for in-person collaboration day - UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and...

You will grow the use of our AI and automation technology in Europe and the UK. With the full support of software developers, data scientists, and technical support staff, this is a player-coach sales role initially which means we expect you to help build and implement the next generation of our go-to-market plans that meet or exceed sales targets.

You will be focused on the following tasks:

We are working with a global Corporate Housing firm in the search for a Client Account Manager EMEA, based anywhere in the United Kingdom. In this fast-paced, full-time role, you'll work from your home office managing serviced apartment requests and client relationships while delivering superior guest experiences. Ideal for energetic professionals with strong B2B account management skills and a...

📍 Remote | Full-Time 👋 About Us Medify is a mission-driven EdTech company widening access to medicine and healthcare careers. Our platform supports thousands of learners preparing for high-stakes admissions exams, and our engineering team plays a critical role in delivering reliable, scalable, and high-quality learning experiences. Medify Engineering is a team of ten engineers across two...

UK On-Demand/B2B Sales Specialist or Account Manager Print Logistic is a modern European production hub specialising in print-on-demand and personalised textile & gift manufacturing. We partner with global e-commerce brands, creators, and online retailers, and we’re growing fast! We’re now looking for an ambitious UK Region On-Demand / B2B Sales Specialist to help us expand our partner network...

WHAT YOU WILL BE DOING Ensure that all Health & Safety policies, procedures, systems of work, rules, and regulations are implemented, adhered to and are reviewed, updated, and communicated when necessary to provide a safe workplace environment without risk to health. This will include driving H&S culture throughout the Company and challenging any unsafe practises promptly and effectively.Ensure...

You will have the ability to work between home and the office as required. Health and wellbeing Cycle to work scheme, in-person and virtual yoga, subsidised on-site weekly chiropractor visits, wellbeing events and our 'Time to Move' scheme, offering colleagues time to simply get away from their desks and much more.

Let’s be honest. Not all claims roles are created equal. Some bury you in process. Some keep you reactive. Some forget you’re meant to be a trusted advisor — not just a box-ticker. This isn’t one of those roles. This is your chance to lead from the front — to manage a portfolio of high-value commercial clients and take ownership of their claims journeys from day one. From advising on strategy...

Team Manager - Litigation Department Location: Cardiff | Salary: Competitive (DOE) + Excellent Benefits The firm is a growing legal practice led by a team of experts who specialise in personal injury claims. Clients are always at the heart of everything the firm does, and it prides itself on delivering exceptional service and care throughout the claims process. Operating as a standalone...

PurposeThe Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers.Duties and ResponsibilitiesTo deliver services to customers across a range of services including making outbound and receiving inbound welfare calls...

You will ideally have experience of using Microsoft and VMware technologies.

You will have first-class customer service skills, as this role involves dealing with both internal and external stakeholders on a daily basis. What you'll get in return This is a permanent role to start ASAP.

You will join HMRC's Intelligence Services as it establishes a two-hub structure across our Cardiff, Gartcosh and Ipswich locations. They will undertake one of several roles listed below, each involving a variety of responsibilities, including customer-facing and telephony requirements.

You will be allocated to Hub roles depending on business requirement.

Section: Tele care Cardiff Reporting to: Tele care Team Leader Hours per Week: 28 Location of Post: County Hall (base), remote Special Conditions: Weekend, bank holiday, and night work Summary The Mobile Responder plays a crucial role in delivering efficient, reliable, and friendly responses to emergency alarm calls for Tele care Cardiff users. This position is vital in ensuring the safety and...

Closing Date: 21/12/2025 Group: Online Safety Group Management Level: Senior Associate Job Type: Permanent Job Description: Please note that this role will close at 00:01 on Sunday 21 December and therefore we advise getting your application in by no later than midnight on Saturday 20 December. About Ofcom As the UK’s communications regulator, we’re delivering vital work that helps...

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime...

You should apply if: - you have strong experience working on the backend of a technology product - you want to be involved in building a product that you (and the people you know) use every day - you have a product mindset: you care about customer outcomes and you want to make data-informed decisions

You will be responsible for leading the design, build, and deployment of automation workflows and model-driven apps using Microsoft Power Platform (Power Apps, Power Automate, Dataverse). You'll also be working with cutting-edge technologies that really push AI capabilities (Microsoft Copilot, Azure AI services) into business processes to ensure futureproofing of their services