Ready to Take Your HVAC Expertise Off-Site? If you love the technical side of HVAC and building services and want to progress into an office-based role, this is your chance. Whether you're coming from a contractor, consultancy, or supplier background, you'll join a well-established team where your input matters and no two days are the same. Your new company A leading supplier of high-performance...
You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.
You will also identify and suggest improvements to processes and procedures used by the Tech Bar to keep our customer satisfied. The role is full time onsite with face-to-face communications with users and the client. Role Responsibilities: * Provide first-level technical support to end-users for hardware, software, and network-related issues.
Company Description: Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has redefined businesses globally, helping...
Job Reference: VR051125 Job Title: IT Service Desk Advisor Salary: 30,000 per annum Location: Belfast City Centre - mostly onsite with some WFH flexibility, Monday to Friday, 9am-5pm Contract: Temporary (long term) - Immediate start with potential for a permanent position Overview Our client, a small private sector company providing IT services to the public sector, is seeking an IT Service Desk...
You will be supporting several key long-term partners. by be working on a busy and active service desk, answering phone calls, webchats, and other forms of digital contacts, keeping to agreed SLA's and KPI's. Your transferable skills and experience: Excellent Customer Service Skills.
Overview Synechron Belfast, Northern Ireland, United Kingdom Responsibilities Log and track incidents and service requests using service desk tools like JIRA Service Desk Assist users with basic troubleshooting of common IT issues such as password resets, software problems, and hardware concerns Manage user accounts in Active Directory, including password resets and account unlocking Support...
A global software company is seeking a Deal Desk Analyst located in Belfast or London. The ideal candidate should have over three years of experience in a Dealdesk role within a SaaS company and proficiency in Salesforce and MS Excel. Responsibilities include managing client data and supporting sales operations. This role offers opportunities for professional development within a collaborative...
Job Description Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log,...
You will be responsible for: Knowing your customers and serving them with passion and pride; giving great natural service. Passionate and knowledgeable about the products and services within my store. Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
About us @Symphony We've spent the last 10 years building a communication and markets technology company, powered by interconnected platforms : messaging, voice, directory and analytics. Over 1000 institutions use our modular technology built for global finance. Security is in our DNA with uncompromising data protection, end-to-end encryption and resilient architecture, all created on a...
You will be the first point of contact for customers using their platform, providing high-quality support and ensuring a smooth service experience. This role is ideal for someone looking to develop their technical career in a dynamic, fintech-oriented setting. Working Hours: Evening shift, 4:00 PM 12:00 AM, Monday to Friday, supporting clients across multiple time zones.
Company Description: Job Description: Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical...
You will be a motivated and reliable worker who brings enthusiasm and positivity to a team, and you should enjoy working in a fast-paced environment.
Are you an Audiologist seeking a fresh opportunity? Would you relish the chance to work with a renowned brand, celebrated for its longstanding trustworthiness in healthcare, offering autonomy and ample time to cater to your patients' needs? Do you desire to join a company that provides unwavering support, comprehensive training, and streamlined systems to help you thrive in your role? Look no...
A leading fintech firm in Belfast is seeking an enthusiastic L1 Technical Support / Help Desk Engineer for its Cloud9 platform. This role provides first-line support, troubleshooting issues with connectivity, user setup, and portal administration. Required qualifications include 1+ years in technical support, strong troubleshooting skills, and familiarity with SaaS platforms. Evening shift hours...
Our client is a leading technology-focused organisation experiencing rapid growth and digital transformation. With over 200 users across multiple locations and around-the-clock operational demands, their IT function plays a crucial role in ensuring smooth and secure business performance. They are now seeking an IT Service Desk Engineer to take ownership of day-to-day service desk operations,...
Deal Desk Analyst Belfast or London Intapp is a global enterprise software company delivering SaaS solutions to leading legal, accounting, consulting, investment banking, and financial services firms. We are currently seeking a Deal Desk Analyst to join our friendly team What you will do: Assist segment team members in ongoing maintenance and update of critical client and opportunity...
Company Description: Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has redefined businesses globally, helping...
Version 1 is seeking an experienced Level 1/Level 2 IT Service Desk Team Leader to join their ASPIRE Global Service Centre in Belfast. This role involves leading a team to deliver high-quality IT support while fostering a collaborative environment. Candidates should have a strong IT support background, managerial experience, and a customer-focused approach. A comprehensive benefits package,...