A leading fintech firm in Belfast is seeking an enthusiastic L1 Technical Support / Help Desk Engineer for its Cloud9 platform. This role provides first-line support, troubleshooting issues with connectivity, user setup, and portal administration. Required qualifications include 1+ years in technical support, strong troubleshooting skills, and familiarity with SaaS platforms. Evening shift hours...
You will be a motivated and reliable worker who brings enthusiasm and positivity to a team, and you should enjoy working in a fast-paced environment.
You will be the first point of contact for customers using their platform, providing high-quality support and ensuring a smooth service experience. This role is ideal for someone looking to develop their technical career in a dynamic, fintech-oriented setting. Working Hours: Evening shift, 4:00 PM 12:00 AM, Monday to Friday, supporting clients across multiple time zones.
You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.
Ready to Take Your HVAC Expertise Off-Site? If you love the technical side of HVAC and building services and want to progress into an office-based role, this is your chance. Whether you're coming from a contractor, consultancy, or supplier background, you'll join a well-established team where your input matters and no two days are the same. Your new company A leading supplier of high-performance...
Product Support Engineer Aftermarket Services £39,931 with incremental increases This role is at Short Brothers, a Boeing Company, a subsidiary comprising aerospace manufacturing programmes and capabilities, research, development and engineering services, and aftermarket business. At Boeing, we innovate and collaborate to make the world a better place. Were committed to fostering an...
Job Description: Job Title: Global Financial Crimes Support Manager Corporate Title: up to Director Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every...
Support Worker – Uttoxeter - £12.22 Drivers Required - Full UK licence Typical Shifts are: Required to work on a rota basis; Monday to Sunday, covering the following shifts - Early shifts: 8:00am-3:00pm and Late shifts: 3:00pm-10:00pm (long days also available) Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour...
Company Description: Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has redefined businesses globally, helping...
Our client is a leading technology-focused organisation experiencing rapid growth and digital transformation. With over 200 users across multiple locations and around-the-clock operational demands, their IT function plays a crucial role in ensuring smooth and secure business performance. They are now seeking an IT Service Desk Engineer to take ownership of day-to-day service desk operations,...
You should not be afraid to get your hands dirty to tackle hard issues - Ability to plan and organize workload - Ability to work independently, multi-task, and take ownership of various parts of a project or initiative - Would be a great plus if you know: - Basics of ITIL practices (change/incident management)
Overview Synechron Belfast, Northern Ireland, United Kingdom Responsibilities Log and track incidents and service requests using service desk tools like JIRA Service Desk Assist users with basic troubleshooting of common IT issues such as password resets, software problems, and hardware concerns Manage user accounts in Active Directory, including password resets and account unlocking Support...
You will also identify and suggest improvements to processes and procedures used by the Tech Bar to keep our customer satisfied. The role is full time onsite with face-to-face communications with users and the client. Role Responsibilities: * Provide first-level technical support to end-users for hardware, software, and network-related issues.
Job Description Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log,...
You will be responsible for: Knowing your customers and serving them with passion and pride; giving great natural service. Passionate and knowledgeable about the products and services within my store. Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
About us @Symphony We've spent the last 10 years building a communication and markets technology company, powered by interconnected platforms : messaging, voice, directory and analytics. Over 1000 institutions use our modular technology built for global finance. Security is in our DNA with uncompromising data protection, end-to-end encryption and resilient architecture, all created on a...
Job Reference: VR051125 Job Title: IT Service Desk Advisor Salary: 30,000 per annum Location: Belfast City Centre - mostly onsite with some WFH flexibility, Monday to Friday, 9am-5pm Contract: Temporary (long term) - Immediate start with potential for a permanent position Overview Our client, a small private sector company providing IT services to the public sector, is seeking an IT Service Desk...
Job Description Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Engineer the future of global finance. At Citi, our Tech team doesn't just support...
Company Description: Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has redefined businesses globally, helping...
Job Description: Job Title: Global Financial Crimes Specialist Technology Support Corporate Title: up to Vice President Location: Belfast Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and...