A global sustainability consulting firm located in Cardiff is seeking an Administrator to support various office and administrative duties. Responsibilities include managing front desk operations, organising hospitality, and assisting with documentation. Ideal candidates will demonstrate strong organisational skills, attention to detail, and proficiency in MS Office. The firm offers a...
Our successful tech client in Cardiff are looking to recruit 4 x Service Desk Advisers to join them immediately on a Temp to Perm basis!This role would suit candidates with a good experience of IT hardware and software, and excellent customer service experience. Fully training and support is given.The company offer a superb culture of support and development, so this role is ideal for candidates...
IT Service Desk £145 Per Day, Inside IR35 On-Site 3 Months Contract Cardiff Your newpany A great organisation based in Cardiff. Your new role This is a hands-on role, providing 1st line support in a busy environment. You’ll be part of a small, collaborative team, helping to manage iing requests, troubleshoot issues, and escalate where necessary. What you'll need to succeed Provide 1st line...
Back to Results IT Service Desk Analyst Be the friendly face of Tech Support. Join the team as an IT Service Desk Analyst! Are you passionate about helping people solve their tech challenges? Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference? We’re looking for 2 x enthusiastic IT Service Desk Analysts to join the team in...
You must be able to commute to the office and have your own transport.
Service Desk Advisor (IT/MSP)Cardiff, Wales£25,000 - £30,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid OpportunitiesAre you a Service Desk Advisor or similar, coming from a background within IT Managed Services, having previous working experience in a Service Dek and/or First Line Support role or a related position, looking to join a...
A leading consultancy firm in Cardiff seeks an experienced administrative professional to manage reception duties and provide comprehensive support to the Corporate Administration team. The right candidate will demonstrate strong communication and customer service skills, with a solid understanding of financial systems and experience handling confidential information. This position offers an...
Job Profile Working from a home base you give technical support on claims to SME brokers and their clients throughout the UK principally across the Commercial sector, but excluding motor. This role would suit someone who is experienced in resolving claims and technically capable, but who prefers not to travel much or prepare reports. Need to be confident and able to develop a rapport with...
Tigerbay is a Cardiff-based technology business, creating online systems for the travel industry. We are a small, but effective team, catering to several high-profile customers including Saga, Titan Travel, Newmarket Holidays, Mark Warner, Simpson Travel, HF Holidays and Martin Randall. Our key strength is our in-depth knowledge of both Travel and Technology. We understand that having knowledge...
You will be a generalist rather than specialising in one area; this role has a focus on end user support so you will be a great communicator with strong customer service skills. You have an inquisitive nature and want to constantly develop your skills.
You must be UK based and happy to call in for the occasional meeting, though.
What that means day to day Providing 3rd line technical support to 800+ users, answering support queries via phone, email and face-to-face while maintaining a high degree of customer service in line with ITIL best practices Provide escalation support to the 1st and 2nd line support team Logging calls into our ticket management system, taking ownership of user problems and being proactive when...
You will inherit a warm desk and take responsibility for managing an experienced service delivery consultant.
Job Description Recruitment Consultant - Education Sector (Temp Desk)Location: Cardiff | Salary: £27,000 - £32,000 + Commission + Benefits Are you a temp recruiter from a high-volume sector such as industrial, driving, catering, engineering or construction? Want to bring your skills into a more structured, rewarding environment? Join our thriving Cardiff Academics team as a Temp Education...
Job Description New Year, New Career? Join Our HR Recruitment Team in Cardiff! Are you a driven recruiter with a passion for HR? Or a generalist recruiter ready to specialise? This is your chance to take ownership of a warm HR desk covering South & West Wales and make 2026 your year of growth. Why This Role? - Established Desk, Huge Potential - Build on a strong foundation and take it to...
You will be responsible for: - Running your desk as a true business owner - Winning clients and building your client base - Taking and managing your own job briefs - Sourcing candidates and delivering high-quality service end-to-end - Collaborating with other global Partners when opportunities arise
You will also manage the technical service escalation queries and processes via online and system portals
You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers
You will join a small team offering a career development programme offering full support to help progress you to the role of an experienced Loss Adjuster. Key responsibilities: - Work within a small team of technical desk adjusters all with the same vision of progressing to a field adjuster
First Line Support - Paying up to £21 per hour, 35 hours per week, inside IR35, Based in South Wales (Fully Onsite) - Start ASAP Your newpany You’ll be working with a leading organisation based in South Wales. Your new role We are seeking a proactive and customer-focused individual to join our IT team as a First Line Support Technician. In this role, you will be the first point of contact for...
You will manage a full 360 recruitment role, taking ownership of the end-to-end process and building long-term, trusted relationships with clients. With autonomy to shape your desk (with support) to succeed.
You will be responsible for providing advanced technical support and managing the infrastructure and security requirements for customers; handling a variety of complex issues, ensuring system availability, maintaining security standards across various platforms, and providing detailed reporting on all aspects of the Managed Service.