customer support manager jobs in Sandwell

You will have full autonomy to make operational changes, find more efficient ways of tasks being completed & streamline the daily operation Responsibilities Oversee the daily operations of the Member Support team, ensuring smooth delivery of service across channels Lead workforce management, including rota planning, shift optimisation, and ensuring appropriate coverage

A leading automotive services organization is seeking a Customer Service Advisor for their Emergency Breakdown team in Oldbury. This role involves supporting customers during breakdown situations through effective communication and detailed guidance. Candidates should exhibit a warm demeanor, stay composed under pressure, and be able to work in a fast-paced environment. A commitment to excellent...

About the Role: As a Customer Support Executive at BPO Wizard, you will serve as the bridge between our clients' needs and the skilled virtual assistants who will contribute to their success. In this dynamic role, you will leverage your strong sourcing abilities, in-depth understanding of virtual work, and outstanding communication skills to identify the most suitable virtual assistant...

A global customer experience leader in the United Kingdom is seeking a bilingual representative to deliver exceptional customer support to enhance satisfaction. The ideal candidate will possess excellent communication skills in both Spanish and English, and must have a High School Diploma along with the ability to work on-site. Key responsibilities include answering customer service calls and...

A UK-based IT service provider is looking for an enthusiastic Field Service Administrator to join their team in Tipton. Your role will involve being the first point of contact for customers, diagnosing and resolving their IT issues while keeping them informed throughout the process. Candidates should have experience in an administrative role, and skills in customer service, communication, and...

A leading IT service provider in the UK is seeking a Field Service Administrator to join their team. This role involves addressing customer IT issues, providing updates, and resolving scheduling conflicts. The ideal candidate should possess strong customer service skills, be IT savvy, and work well under pressure. This full-time position offers a competitive salary and benefits including training...

A technology company in the UK is seeking a Test Development Engineer to provide technical support and consultancy for V93000 Smartest 7/8 systems. The ideal candidate will have strong hands-on experience with these platforms and proficiency in Linux, alongside excellent troubleshooting skills. This role requires independence and strong communication skills in both German and English. Competitive...

You will feel a sense of purpose and belonging as we allow our people to have a voice and the opportunity to make a genuine impact.

You will be encouraged to challenge the norm, make decisions and take ownership to make changes, enabling you to significantly contribute towards our business success.

Applications are considered on a rolling basis Stockholm On-site Job Description Join Our Scaleup Journey & Fuel Your Curiosity! At Lime Go, a thriving scaleup under Lime Technologies Sweden AB (publ), you'll be part of a fast-moving, entrepreneurial team with the backing of a successful, publicly listed company. It's the best of both worlds – the agility of a startup and the stability of an...

You will act as the main point of contact between customers and internal operations teams.

You will feel a sense of purpose and belonging as we allow our people to have a voice and the opportunity to make a genuine impact.

You will be encouraged to challenge the norm, make decisions and take ownership to make changes, enabling you to significantly contribute towards our business success.

A leading food retailer in the United Kingdom seeks a Shift Manager who is passionate about delivering exceptional customer service and leading a team. The ideal candidate will inspire the team, ensure customers have a fantastic experience, and maintain high standards in the shop. Responsibilities include preparing products, managing stock displays, and keeping the shop clean and welcoming. This...

A leading UK technology retailer is seeking a First Line Manager for its Wednesbury Customer Service Centre. This full-time role demands proven leadership and coaching skills, with responsibilities including overseeing site operations, motivating teams, and ensuring customer satisfaction. Join a diverse team committed to making a real impact while benefiting from training opportunities and...

A leading retail company in the UK is looking for a Team Manager to drive sales and optimize customer experience at their Oldbury store. This role requires a motivated individual with retail management experience and a passion for driving team performance. As a Team Manager, you will coach team members, ensure exemplary customer service, and manage store operations in the absence of the Store...

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Job title: Customer Development Manager Location: Field based (Requires travel to the Waltham site twice a month) Contract length: 6 months initial contract Hours: Monday - Friday 37.5 hours per week Rate: £40-£50p/h PAYE Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is seeking a Field Sales Representative to drive profitable Net Sales Value (NSV) growth within...

You will work closely with them during the transition and receive ongoing support to ensure you succeed in your new role. Your responsibilities will include managing the day-to-day operations of the technical support team, ensuring high service standards, and acting as an escalation point for complex technical queries.

A mission-driven financial technology company in the UK is looking for a Customer Support Team Lead to manage and optimize operations within their Member Support team. This role will require overseeing daily operations, leading a team of agents, and implementing scalable processes that enhance customer experience. Ideal candidates will have experience in a fintech environment and be comfortable...

You will engage with customers to understand their needs and translate those into actionable tasks. Ideal candidates have 1-2+ years of relevant experience, enjoy customer interaction, and possess a strong technical interest. The role offers a collaborative environment, competitive salary, and generous benefits including six weeks of vacation, wellness allowance, and team activities.