customer support manager jobs in Walsall

About the role... Reporting to the Director of Marketing and Customer, the Customer and Market Insight Manager partners with Buying, Marketing and Merchandising to identify and meet insight needs. If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. The role integrates Customer, EPOS, Panel and Pricing data to...

Job Description As a national leader in Social Care for over 25 years, we are committed to innovation, excellence, and making a real impact. Our nurturing and empowering culture allows us to deliver exceptional services through our highly skilled, committed, and multi-disciplinary teams. We offer a range of services, including: - Family Assessment - Children’s Residential - 16+ Supported...

Job Description �? Rough Sleeper Support Worker ?? Location: Walsall? Hours: 7am - 3pm, Monday to Friday?? Rate: £20 Umbrella P/H?? Contract: 12 months, with potential extension About the Role We are seeking a dedicated Rough Sleeper Support Worker to join a dynamic Housing & Welfare team. You'll play a pivotal role in supporting vulnerable adults who are homeless, at risk of homelessness, or...

Role Summary: ServiceMax product experience is a plus, but not mandatory Deliver world class maintenance and support services to ServiceMax customers. With your excellent technical and troubleshooting skills with mission critical SaaS applications, assist ServiceMax customers in using and resolving day to day product questions for the ServiceMax Field Service products.Using your excellent...

About the role... Reporting to the Director of Marketing and Customer, the Customer and Market Insight Manager partners with Buying, Marketing and Merchandising to identify and meet insight needs. The role integrates Customer, EPOS, Panel and Pricing data to uncover performance drivers, size opportunities and guide trading and marketing decisions. By embedding robust customer and market insight...

CRM Consultant / Business Analyst Salary: £45,000 – £50,000 (DOE) Location: Fully Remote (UK-based candidates only) Employment Type: Permanent | Full-time About the Company We’re recruiting on behalf of a dynamic consultancy that partners with clients across multiple industries to help them transform the way they use CRM and customer engagement technology. With continued growth and exciting new...

💼 Technical Customer Success Manager – Generative AI 🌍 Remote - London 💰 Up to $138,000 Compensation 🚀 About the Company Join a fast-growing global AI scale-up that’s redefining how enterprises create and manage AI-driven visual content. Backed by leading international investors, they’re pioneering ethical, enterprise-grade Generative AI, helping clients across media, marketing, and...

Customer Success Manager – Financial Services | Remote (UK) 💷 Salary: £27,000 + benefits 🏠 Location: Fully remote, with nationwide client interaction 🤝 Type: Full-time, permanent The Opportunity Are you passionate about delivering exceptional client service and building long-term relationships? This is an exciting opportunity to join a leading UK provider of cash and payment infrastructure...

You’re someone who gets satisfaction from customer satisfaction. You like figuring out what makes your accounts tick and helping them to get the most out of the technology they’re using. You pride yourself on your great customer service skills, and how these help you to achieve high renewal and retention rates. You’re thinking about making a career move. You still want to be hands-on and out...

Graduate Sales Executive - Account Manager - Customer Success - Climate-Tech Are you a recent Grad with an excellent academic background looking to join a positive impact company? We're hiring for a Customer Success Associate at a fast-growing Climate Tech company driving positive environmental impact. This is a remote-first role with the option of working from either a London or Cambridge if...

Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is picked from shelves...

Client Success Manager - Active Insight Remote (UK) - Ideal Location West Midlands c£32,000 + Bonus We are looking for a Client Success Manager who’s passionate about helping people and businesses thrive. At our core, we believe in unlocking more value, every day. Our CX platforms empower our partners with insights that drive action, but it’s our people who make the real difference. If you...

Role: Customer Success Manager Type: Permanent Salary: Up to £70,000 per annum, depending on experience Travel: Remote with travel every 2-3 weeks to Lanarkshire and surrounding areas iO Associates are delighted to be supporting a digital health company on their search for a Customer Success Manager. This is a fantastic opportunity for someone with a clinical background who has transitioned into...

Is working within football your vocation? Opportunity here to be a trusted partner for professional clubs at all levels, working with a great product developed by top-flight football people to solve real problems. A fast growth tech start up that solves commercial problems for professional sports clubs is currently making its mark in the UK. After significant early success on the continent with...

At BCIS, data drives everything we do. We’re on a mission to bring cost and carbon confidence to the built environment, giving the industry the insight it needs to plan smarter, build sustainably, and deliver with confidence. We’re now looking for an experienced Customer Success Manager to champion our customers’ success. You’ll lead a growing team, define what great customer experience looks...

You will collaborate with internal teams to deliver value across all JoinedUp by Beeline products and services, ensuring clients' needs are met while identifying opportunities for growth and contract renewals. This role reports to the Global Head of Operations.

You will be the primary escalation point for technical issues, responsible for ensuring rapid, consistent, and effective resolution of cases while maintaining a culture of accountability and precision.

You will combine hands-on technical expertise with leadership skills managing workflows, monitoring performance metrics, and setting high standards for response times and customer satisfaction.

Our client are a leading network security vendor seeking a Senior Manager - Technical Support to manage and develop their International (EMEA and APAC) Support teams. Senior Manager, Technical Support (Remote) We’re seeking a Senior Manager, Technical Support to lead a global, high-performing team of Support Engineers, Team Leads, and Managers. In this role, you’ll ensure customers receive...

You will manage a growing delivery team, collaborate with multiple sub-contractors and partners, and work closely with the client to continue delivering an outstanding service that supports teaching and learning for their users.

Job Description Looking for more control over your schedule? Join Progressive Care’s growing team of bank staff across the Midlands! Enjoy flexible shifts that fit around your life — not the other way around. If you’re ready for a role that works for you, we’d love to hear from you. As a national leader in Social Care for over 25 years, we are committed to innovation, excellence, and making a...