customer support analyst jobs in Welwyn Garden City

Why are we recruiting? Are you passionate about technology and eager to build or grow your career in IT support? At PayPoint, we’re looking for enthusiastic and motivated individuals to join our Application Support Team. This is your opportunity to play a key role in supporting and evolving a function that underpins our technology across the UK. Qualifications, skills, and all relevant...

Are you passionate about technology and eager to build or grow your career in IT support? At PayPoint, we’re looking for enthusiastic and motivated individuals to join our Application Support Team. This is your opportunity to play a key role in supporting and evolving a function that underpins our technology across the UK. At PayPoint, we pride ourselves on being at the forefront of innovation....

You will work with the Manufacturing Business Process & Systems Manager to manage the full lifecycle of business systems within scope.

You will lead the technical elements of the expansion and integration of relevant existing systems within the warehouse expansion project, in line with strategic new product introduction.

Security Analyst - Mainframe RACF Location: Welwyn Garden City (Shire Park) - Hybrid Working Function: Technology Security and Capability Duration- fixed term contract - 6 months About the role We're seeking a skilled Mainframe Security Analyst to join a Security Operations & Detections team at one of the UK's leading retail organisations. You'll play a key role in protecting their Mainframe...

Security Analyst – Mainframe RACF Location: Welwyn Garden City (Shire Park) – Hybrid Working Function: Technology Security and Capability Duration- fixed term contract – 6 months Take the next step in your career now, scroll down to read the full role description and make your application. About the role We’re seeking a skilled Mainframe Security Analyst to join a Security Operations &...

Job Description Category Analyst Welwyn Garden City / Home-Based Retail Impact is a specialist data analytics company supporting fresh food suppliers and major supermarket chains across the UK. We help our partners optimise their supply chain and commercial operations through insight-led decision-making. We are looking for a Category Analyst to play a key role in working with some of the UK’s...

You will be responsible for driving insigh...

Job Description Customer Support Executive - Location: Hatfield - Job Type: Full-time My client is looking for a Customer Support Executive to join their dynamic Customer Support team, where you will play a crucial role in providing first-class technical support to their customers. This position is ideal for someone passionate about enhancing customer experience and maintaining the high...

You will maintain accurate records of technical issues, and solutions provided, as well as expanding and maintaining service documentation and client knowledge base through guides and online demonstrations.

You will aid in the advancement of our clients support infrastructure and suggest improvements in processes.

Customer Support AdvisorAre you a friendly, problem-solving communicator who enjoys helping people? We’re looking for a Customer Support Advisor to join our client’s friendly team based in Welwyn Garden City.What you’ll do: Respond to customer inquiries via phone, email, and chat Provide clear, accurate information about our products and services Resolve issues efficiently while delivering...

Currently remote working but moving to hybrid in the coming months An exciting opportunity has arisen for an experienced Service Desk Manager to lead a growing technical support team for a well-established IT services provider. This role will suit someone who thrives on delivering exceptional customer service, driving operational excellence, and leading teams to success. You’ll oversee day-to-day...

You will be responsible for Supporting the delivery of key strategic projects across the product and channel teams .

You will be responsible for: Supporting the delivery of key strategic projects across the product and channel teams e.g. Price Index development, Promotional Optimisation, and delivery of the Trade Plan

Job Description Senior Analyst – Hybrid (2 days a week, Hatfield) At Ocado Logistics, we’re redefining the future of logistics. With cutting-edge technology, expanding operations, and innovative business partnerships, our mission is to deliver seamless, efficient, and customer-first experiences at scale. Our Planning & Analytics team sits at the heart of this transformation. We harness data to...

Affinity Water has a exciting opportunity available to work in our Cyber Security Team as a Operational Technology Information Security Analyst.The Role: As a Operational Technology Information Security Analyst will be responsible for safeguarding the organisation's Operational Technology (OT) environments from cyber threats. This role involves implementing OT security measures, monitoring the...

You will work with the Manufacturing Business Process & Systems Manager to manage the full lifecycle of business systems within scope.

You will lead the technical elements of the expansion and integration of relevant existing systems within the warehouse expansion project, in line with strategic new product introduction.

You will support strategic and operational intelligence initiatives by researching, monitoring, and assessing cyber threats, tactics, techniques, and procedures (TTPs), and ensuring it is shared with our teams.

You will also play an active role in improving the overall service capability and helping reduce cyber threats

Information Security Compliance Analyst 12 Month FTC Hatfield - Hybrid Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. As an Information Security Compliance Analyst, you will Support the development and maintenance of the EMEA information security management system, ensuring compliance with...

You will work with the Manufacturing Business Process & Systems Manager to manage the full lifecycle of business systems within scope.

You will lead the technical elements of the expansion and integration of relevant existing systems within the warehouse expansion project, in line with strategic new product introduction.

Information Security Compliance Analyst 12 Month FTC Hatfield - Hybrid As an Information Security Compliance Analyst, you will Support the development and maintenance of the EMEA information security management system, ensuring compliance with Global EIT strategy, EMEA business needs, and relevant legislation (e.g NIS 2, AI Act, GDPR). Maintain ISO 27001:2022 certification and ensure adherence...