customer support analyst jobs in Wokingham

You will act as a bridge between long-term forecasting and the Control Room, helping our teams optimise electricity dispatch in an evolving energy landscape.

You will also have access to a comprehensive benefits package tailored to support your well‐being and professional success.

You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.

You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance.

You will work within a team of likeminded people and be responsible for adhering to the resource scheduling accurately and efficiently to ensure that the needs of the business and the customer are met. Your working pattern will be rotated shift pattern which spans from 8.00 – 22.30, Monday to Friday (GMT).

Job Description This role sits at the intersection of data analysis and engineering, with a strong focus on asset and equipment data. You’ll be responsible for analysing, maintaining and improving asset data held in SAP, working closely with engineering teams to ensure the data accurately reflects the equipment in use. A solid data analyst background combined with an engineering or mechanical...

Profitero+ is a leading global SaaS commerce platform that uses predictive intelligence to help brands anticipate, activate and automate their next best action to fuel profitable growth. Our technology monitors 80+ million products daily, across 1400+ retailers and 70+ countries, helping brands optimise search placement, product content, pricing, stock availability, reviews and more. News...

Job Description Accountant (Business Analyst ) Contract - 9 month FTC (potential to go perm) Start - ASAP Location - remote with quarterly visits to Reading area office Why - Investment backed SaaS company in huge phase of growth - Do you have 3+ years' of Accountancy Practice experience as a Qualified Accountant? - Or, are you a Business Analyst in a SaaS or Software product team? - Do you...

We are looking for a Laboratory Analyst to join our Inorganic Chemistry department, known for handling the highest throughput of samples in our laboratory. If you thrive in a fast-paced environment and want to make a meaningful impact, this could be the perfect opportunity for you.What you’ll be doing as a Laboratory AnalystPrepare and analyse samples using colourimetric, gravimetric, and...

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 10-week online...

Job Description Experienced Database Analyst or Data Engineer with SQL experience required Working within a team of inhouse developers and testers plus cloud operations and support services, you will be empowered to take the client’s product to greater heights and look to the future in supporting the building of a data platform roadmap. Looking for someone that can make an immediate...

Role description Business Analyst for independent organization responsible for planning Britains entire energy system, operating the electricity network, and offering expert advice to the sectors decision- makers. The Project ' CRM Transformation' is focused on improving the current CRM processes, Implement new automated process and products on salesforce Platform. support a large-scale...

A leading medical technology company in the UK seeks a financial analyst to support the leadership team with commercial insights and financial guidance. This mid-senior level role focuses on sales performance analysis, budgeting, and forecasting activities, contributing to strategic planning and long-term growth. A strong candidate will have experience in financial analysis and a background in...

Master Data Analyst – Advantage Smollan Full Time, Permanent Salary: £32,000 + annual company bonus + pension scheme Working Hours: Monday to Friday, 35 hours per week Location: Winnersh, RG41 (Hybrid) – majority home based The Role: What You'll Be Doing Lifecycle Management: Own the end‐to‐end creation, maintenance and deactivation of master data. Quality & Audit: Perform root‐cause...

You will be responsible for supporting an existing UK based customer as we extend our relationship across Europe. As our Data Analyst, you will be responsible for:

Title: Network Automation Business analyst (Reading)Location: Reading, Berkshire, South East, UKCompany: Adroit People LtdGather and analyse business requirements for network automation projects across Fixed, RAN, transport, and core networks.Define functional specifications for end-to-end service orchestration and assurance in both fixed & mobile domains.Collaborate with architecture and...

Job Description We are seeking a Network Automation Business Analyst who will serve as the key liaison between business stakeholders and technical teams for network automation initiatives. The ideal candidate will have strong analytical skills, experience in advanced automation domains, and deep knowledge of Telecom OSS. This role involves defining requirements, designing workflows, and ensuring...

You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies.

You will be involved in building logic, automating processes, developing reports, and delivering insight, using tools such as SQL, Power BI, Python, and Azure Databricks to drive efficiency and effectiveness across the business. What you’ll be doing as a Senior Data AnalystAnalysing large and varied data sets from operational, environmental, and external sources to generate clear insight.

You will document data flows, contribute to process improvements, and work with tools like Power BI and SQL. The company provides various benefits including a pension scheme and opportunities for career growth in an inclusive culture.

A leading energy system operator in the UK is seeking a Market Insight Analyst to ensure power system stability by translating market signals into actionable strategies. This role involves economic analysis, control room support, and reporting on operational impacts. Candidates should have a relevant degree, strong analytical skills, and a collaborative mindset. The position offers a competitive...

You will learn industry-recognised methodologies, including business process modelling, stakeholder analysis, and requirements engineering, while building practical experience with real-world case studies.