customer support analyst jobs in Solihull

You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- Analysing elements within the business or the whole business Making evaluations of all available data Identifying problems and looking at potential improvements

You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement, and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

Company Description: Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds. Since 2000, we’ve been keeping businesses connected. At Wavenet, we don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers...

Join us as a Senior Analyst in our Digital Marketing team to help drive commercial value via improved sales, efficiency or margin by contributing to business performance analysis for the International organization. This is an amazing opportunity for a Marketing Analytics professional who has experience with tracking the key metrics that are impacting business performance across all our markets...

Contract Business Analyst - Infrastructure Focus£500 to £600 per day Outside IR35Solihull / Hybrid – 3 days a week onsiteDuration – 6 months We are looking for a Business Analyst who is experienced with complex, enterprise-level, Infrastructure / Connectivity Projects. Our client, a leading organisation in their sector, is seeking a contractor with infrastructure projects experience to provide...

You will be supporting themercial Manager in the day-to-daymercial work of FM contracts to a value of c£25m, along with additional support from the Financemercial trainee.

You will preferably have experience of working within the Facilities Management industry, specifically on

Job Description Join the Front Line of Cyber Defence We’re seeking a driven and detail-oriented Level 1 SOC Analyst to become part of our expanding Security Operations Center. This is a fantastic opportunity for individuals with foundational knowledge in cybersecurity or IT support who are eager to advance their careers in threat detection, incident response, and real-time security...

Our OEM Client based in Solihull, is searching for Strategy & Planning Analyst to join their team, Inside IR35. This is a 12-month maternity leave cover contract position.Umbrella Pay Rate: £21.75 per hour.The Opportunity:This role sits within the Site Strategy & Transformation team, contributing to long-term planning, investment governance, and the effective execution of the site's strategic...

18-Month Fixed-Term Contract (FTC)Full Time, 37.5 hours per weekAbout the RoleAt Morgan Sindall Construction we are passionate about removing inefficiencies and giving our team the tools they need to be the best. We have started a journey to improve one of our core system Site Information Management Systems (SIMS) and are looking for a talented Business Analyst to join our dynamic team and work...

This role is based in our Head Office in Monkspath, near Solihull, in the West Midlands. It is essential you live within a reasonable commute to our offices. About Us Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an...

Job Title: Customer Service Duration: Temporary Job Type: Full Time, 37.5 Hours Location: 2 Prince's Way, Solihull, B91 3ES Length of contract: 3 Months Pay Rate: £14.70 Start Date: TBC Hours: 9am - 5pm Mon - Thu & Fri 9am - 4.30pm Hybrid: 1 in the office 4 days from home (Monday in the office but may defer on occasions)About the RoleThe Smart Metering Operations Advisor will work within the...

Pay: £26,000.00 per yearJob Description:Hours 9am to 5pm Monday to Friday - This is a temporary role for Sick cover. IMMEDIATE START.My client is currently seeking to recruit an experienced Customer Service Advisor to work in their very busy team, with you being the primary point of contact for their customers, providing day to day support through inbound and outbound customer calls.They are a...

You will act as a strategic and trusted partner to our customers, guiding them through onboarding, software rollout and issue resolutions to drive retention and satisfaction. By proactively identifying opportunities for growth and addressing risks, you'll play a key role in supporting customer account expansion and ensuring we provide an excellent service.

You will need to bring experience in:

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be Responsible For I know my customers and serving them with passion and pride, giving great natural service.

You will be providing support, handling a high volume of enquiries via online chat, text, e-mail and phone whilst delivering exceptional Customer Service.

You will be contacted by Plum Personnel within 48-hours of your job application if you are selected. If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion.

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be responsible for: I know my customers and serving them with passion and pride, giving great natural service.

You will be required to coordinate activities within these test phases, ensuring all agreed business requirements are successfully delivered, and that appropriate governance and compliance is met. Responsibilities:Facilitating governance readiness sessions to assess suitability to enter each test phase.

You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam.

You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam.

Temporary Customer Service AdministratorSolihullMon – Fri Office based (37.5 hours a week)£12.21 per hourDuration: OngoingAre you a confident communicator with a flair for problem-solving? We’re looking for a proactive Temporary Customer Service Administrator to join our client’s busy team, supporting customers with their enquiries and ensuring swift solutions.The Role:• Handling inbound...

Data & Analytics Analyst | Up to £510 per day | Outside IR35 | 3 Months | Solihull/Hybrid Overview We’re seeking a Data & Analytics Analyst to support the delivery of enterprise-scale data and analytics solutions. This role is ideal for a contractor who enjoys working across data engineering, BI, and analytics delivery, partnering with stakeholders to turn business needs into actionable insights....