Customer Technical Support jobs in Solihull

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes.

Technical Support Engineer – CAD/CAM Software Hybrid (3 days on-site near Solihull) £40,000 – £45,000 + benefits Are you a hands-on Technical Support Engineer who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products are used by makers, manufacturers and engineers...

Location:Birmingham Business Park, Birmingham, B37 7YE Hours of work:37.5 hours a week, working Mon-Fri 9:00am 5:30pm Salary:Competitive Salary + Bonus Are you passionate about innovative heating solutions and ready to make an impact in the UKs residential new build market? Daikin UK is looking for a Pre-Sales Technical Engineer to join our Residential Pre-Sales Technical Team. The...

🌟 Technical Services Manager – Hybrid Department: Managed Services Reports To: Services Director We’re looking for an experienced Technical Services Manager to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This is a fantastic opportunity for someone passionate about driving service excellence, modernisation, and customer success in a...

Customs Brokerage Associate - Hybrid (2 Days Working from Home)Location: Solihull, Birmingham (Hybrid - 3 days office / 2 days from home)Salary: £30,000 - £35,000 per annum (depending on experience)Hours: Monday to Friday, 37.5 hours per weekAbout the RoleThis is an excellent opportunity to join a respected and forward-thinking logistics business that values teamwork, professional growth, and...

About the Role Pertemps is seeking a Technical Business Analyst to join our growing technology team in Meriden. This role sits at the heart of our Recruitment CRM / ATS, a platform built on Microsoft Dynamics 365 and the Power Platform that supports recruitment operations across the business. You’ll work closely with stakeholders, developers, and testers to analyse business needs and translate...

Location: 2 Prince's Way, Solihull, B91 3ES (Office-based initially, with the potential for hybrid working)Start Date: ASAPDuration: 6 monthsPay Rate: £14.70 per hourWorking Hours: Monday to Friday, 8:00am-4:00pm or 9:00am-5:00pm About the RoleThe Smart Metering Operations Advisor will work within the Smart Metering Operations team, supporting the end-to-end delivery of smart metering services...

Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding...

About The Role Are you the type of person who enjoys regularly interacting with customers, offering technical support with enquires and resolving issues? If so, this could be the role for you. We’re looking for a Customer Service professionals to join our Technical Operations Centre and help us to deliver our customer promise - to delight every customer, every time. In the role of Technical...

You will be based onsite at one of their partner schools in London, delivering hands-on technical support and ensuring the smooth running of IT systems for staff and students. This is an excellent opportunity for someone who enjoys working in a fast-paced educational environment and takes pride in providing high-quality technical support.

NetSuite Support Analyst with experience supporting NetSuite applications and solid business process analysis is sought by an international manufacturer & retailer with an HQ near Birmingham. Have you got what it takes to succeed The following information should be read carefully by all candidates. With extensive acquisitional growth this NetSuite Support Analyst will join a dynamic, highly...

About sales-i UK Ltd., a SugarCRM CompanyFrom the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential. Our diverse team around the world shares a passion for...

Your newpany From the very beginning, this organisation had a unique vision to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they’re on a mission to help sales teams reach their highest potential.Together, they’re building a culture that values personal and...

IT Technical Support Advisor required in Bidford-On-Avon Reputable Automotive Specialist. Basic Salary circa £30,00040 hours Monday to FridayIncluding remote working at weekends, once successful completed probationFantastic opportunity for someone who's got a passion for high performance cars and loves all things tech! This is an exciting opportunity for an IT enthusiast to join an innovative and...

You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes.

Reapit – Who are we? Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We’ve been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the...

Location: Birmingham Business Park, Birmingham, B37 7YEHours of work: 37.5 hours a week, working Mon-Fri 9:00am 5:30pmSalary: Competitive Salary + BonusAre you passionate about innovative heating solutions and ready to make an impact in the UKs residential new build market? Daikin UK is looking for a Pre-Sales Technical Engineer to join our Residential Pre-Sales Technical Team.The role:Partner...

Technical Services Manager – Hybrid Department: Managed Services Reports To: Services Director We’re looking for an experienced Technical Services Manager to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This is a fantastic opportunity for someone passionate about driving service excellence, modernisation, and customer success in a dynamic...

Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding...

Location: Birmingham Business Park, Birmingham, B37 7YEHours of work: 37.5 hours a week, working Mon-Fri 9:00am 5:30pmSalary: Competitive Salary + BonusAre you passionate about innovative heating solutions and ready to make an impact in the UKs residential new build market? Daikin UK is looking for a Pre-Sales Technical Engineer to join our Residential Pre-Sales Technical Team.The role:Partner...