customer insight manager jobs in Solihull

You will lead large teams through change, drive operational excellence, and ensure strong risk management aligned to the Conduct Risk Framework and Consumer Duty requirements, under FCA regulation.

You will work closely with the COO and senior stakeholders across the business, helping to shape operational strategy while delivering strong performance, efficiency and customer outcomes.

Job Title: Senior Service Advisor - Automotive SectorLocation: Solihull, West MidlandsSalary: £30,000-£35,000 (depending on experience) + bonus + benefitsAbout the Role:A prestigious national and growing Accident Repair business, with a large number of bodyshops across the UK, is seeking a dedicated Senior Service Advisor to join their Solihull head office call centre. This role offers a...

About usFounded in 2005, TXO is the global partner for the entire technology lifecycle. We help industries optimize, manage, deploy, and resell technology.Our vision is to make technology more sustainable, reduce costs, minimize waste, and maximize impact. We help companies worldwide increase efficiency, control costs, and achieve environmental goals.By applying circular economy principles,...

You will have the opportunity to drive the Customer Experience insight strategy and roadmap with a focus on making sure the insights we deliver to functions such as product and brand are continuously improved in the eyes of our community members and are at the heart of our rapid growth into a billion-dollar global business.

BAM UK & Ireland is recruiting an Head of Customer Relations to join the Facilities Management team.As the Head of Customer Relations, you will lead BAM FM’s customer growth and engagement strategy, strengthening our market presence and driving sustainable expansion across public and private sectors. This role builds high-value relationships with clients, internal stakeholders, and industry...

You will be supporting your team on a daily basis providing solutions to more complex queries and help guide your advisors through complaints to ensure the customer leaves satisfied and their query has been resolved.

You should be comfortable dealing with real time complaints, whilst working with other departments to obtain a solution for the customer.

Are you a Customer Service professional in the construction industry? Are you working in a large company and feeling held back by corporate policy and process? Want more ownership and make more impact on a business? This might be the role for you! The company Based in Banbury, Oxfordshire, and operating throughout central England, RB Maintenance aims to deliver 1st-class Customer Service...

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Key Responsibilities - Manage the daily operations of the customer...

You will act as a strategic and trusted partner to our customers, guiding them through onboarding, software rollout and issue resolutions to drive retention and satisfaction. By proactively identifying opportunities for growth and addressing risks, you'll play a key role in supporting customer account expansion and ensuring we provide an excellent service.

You will need to bring experience in:

Customer Relations Manager - Maternity Cover - Solihull, B90 4SS Make a Home at Taylor Wimpey At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible...

You will lead the sales function, drive revenue growth, and help shape the future direction of the group. Key Responsibilities Sales Strategy & Execution

You will be working with existing customers, taking payments, solving problems and working to provide the best service possible to our clients.

You will be assisting customers with their annual subscription renewals and delivering a “best in class” customer experience to our customers, delivering the happiness we promise.

Trading Manager | East Midlands | Up to £60k Basic | Hybrid (2 days in office) | 28 Days Holiday | Pension This is a newly created, high-profile opportunity for an experienced Category Manager or Senior Category professional looking to take the next step into a broader, more strategic Trading Manager role. You'll take full ownership of the trading and category performance across your areas,...

Job Title: Customer Service Duration: Temporary Job Type: Full Time, 37.5 Hours Location: 2 Prince's Way, Solihull, B91 3ES Length of contract: 3 Months Pay Rate: £14.70 Start Date: TBC Hours: 9am - 5pm Mon - Thu & Fri 9am - 4.30pm Hybrid: 1 in the office 4 days from home (Monday in the office but may defer on occasions)About the RoleThe Smart Metering Operations Advisor will work within the...

Job Title: Customer Experience Advisor Req ID: 8987 Company: Flogas Britain Salary: 26,229.09 + Enhanced OT + Monthly Bonus Location: Leicester, GB, LE7 1PF Contract Type: Permanent - Monday to Friday (1 in 4 Saturdays) Location Type: Hybrid - 2 Days Office / 3 Days Home Join us as at Flogas and we’ll do right by you with training, support, benefits, and lots of opportunities to develop in...

Pay: £26,000.00 per yearJob Description:Hours 9am to 5pm Monday to Friday - This is a temporary role for Sick cover. IMMEDIATE START.My client is currently seeking to recruit an experienced Customer Service Advisor to work in their very busy team, with you being the primary point of contact for their customers, providing day to day support through inbound and outbound customer calls.They are a...

About us Founded in 2005, TXO is the global partner for the entire technology lifecycle. We help industries optimize, manage, deploy, and resell technology. Our vision is to make technology more sustainable, reduce costs, minimize waste, and maximize impact. We help companies worldwide increase efficiency, control costs, and achieve environmental goals. By applying circular economy principles,...

You will lead large teams through change, drive operational excellence, and ensure strong risk management aligned to the Conduct Risk Framework and Consumer Duty requirements, under FCA regulation.

You will work closely with the COO and senior stakeholders across the business, helping to shape operational strategy while delivering strong performance, efficiency and customer outcomes.

You will lead large teams through change, drive operational excellence, and ensure strong risk management aligned to the Conduct Risk Framework and Consumer Duty requirements, under FCA regulation.

You will work closely with the COO and senior stakeholders across the business, helping to shape operational strategy while delivering strong performance, efficiency and customer outcomes.

You will lead large teams through change, drive operational excellence, and ensure strong risk management aligned to the Conduct Risk Framework and Consumer Duty requirements, under FCA regulation.

You will work closely with the COO and senior stakeholders across the business, helping to shape operational strategy while delivering strong performance, efficiency and customer outcomes.