head customer insight jobs in Solihull

You will lead large teams through change, drive operational excellence, and ensure strong risk management aligned to the Conduct Risk Framework and Consumer Duty requirements, under FCA regulation.

You will work closely with the COO and senior stakeholders across the business, helping to shape operational strategy while delivering strong performance, efficiency and customer outcomes.

Our Legal 500 and Lexcel accredited client is looking for a hands-on Conveyancing Head of Department to lead their Residential Property team. As Conveyancing Head of Department, youll guide and support your team, ensure clients receive an outstanding service, and help drive the departments operational, financial, and overall success within the firm. The firm offer hybrid working, holiday purchase...

Job Title: Senior Service Advisor - Automotive SectorLocation: Solihull, West MidlandsSalary: £30,000-£35,000 (depending on experience) + bonus + benefitsAbout the Role:A prestigious national and growing Accident Repair business, with a large number of bodyshops across the UK, is seeking a dedicated Senior Service Advisor to join their Solihull head office call centre. This role offers a...

Job Description Head of Sales – Legal Tech West Midlands | Hybrid Working Up to £150,000 base | £300,000 OTE We’re working with a well-established legal technology company with a strong and loyal customer base, now entering an exciting phase of commercial growth. As the business continues to scale, they’re looking to appoint an experienced Head of Sales to lead and develop a high-performing...

BAM UK & Ireland is recruiting an Head of Customer Relations to join the Facilities Management team.As the Head of Customer Relations, you will lead BAM FM’s customer growth and engagement strategy, strengthening our market presence and driving sustainable expansion across public and private sectors. This role builds high-value relationships with clients, internal stakeholders, and industry...

Head Chef - Solihull Company Description Head Chef Solihull Up to 40'000 Monday to Friday Retail & Hospitality Benefits: - 28 Days holiday including bank holidays - Plus your birthday off - 3 volunteering days - 3 days grandparent leave. - 24 week's enhanced maternity leave. - Secondary career leave. - Wedding/commitment day leave. - Free meals on shift. - Bespoke training and development...

SENIOR PROCUREMENT MANAGER - CATEGORY MANAGEMENTLocation: West Midlands | Salary: £80,000 - £90,000+benefitsThis company is a leader in the construction and building materials sector, committed to delivering excellence and innovation across its operations. The Senior Procurement Manager - Category Management role presents an exciting opportunity for an ambitious professional to make a significant...

You will have the opportunity to drive the Customer Experience insight strategy and roadmap with a focus on making sure the insights we deliver to functions such as product and brand are continuously improved in the eyes of our community members and are at the heart of our rapid growth into a billion-dollar global business.

You will report into the Chief Technology Officer and closely with: External Customer stakeholders 3 rd party suppliers Industry experts Financial services regulatory bodies Internal ELT members Delivery teams Architecture teams Operations Phoebus Perks: Why work with us? If you’re ready to be part of something special, we’d love to hear from you!

Group Head of People Brackley, Northamptonshire Full time, Permanent c.£65,000-70,000 Hybrid HR Recruit are excited to be partnering with a PE backed SME undergoing growth. Reporting Directly into the CFO, this is a stand alone role. The Group Head of People role is responsible for managing day to day HR operations across the Group alongside implementing HR strategies and plans that align...

You will lead and develop the membership team, oversee the full membership journey and experience, and manage flagship initiatives such as the National Landscape Awards and National Conference.

You will be a strategic, commercially minded membership leader with: - Experience leading or significantly contributing to a membership function, with evidence of growing, engaging and retaining members.

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be Responsible For I know my customers and serving them with passion and pride, giving great natural service.

Job Title: Head Of Operations Location: Droitwich (Hybrid) Job Type: Full-Time (40 hours per week) Salary: up to £80,000 DOE + £4,800 Car Allowance + discretionary annual bonus Job Summery The Head of Operations is responsible for end-to-end field operations across the Fixed Wireless Access (FWA) network of Rural Wireless (RW), covering site build support, customer installations, break/fix...

You will be working with existing customers, taking payments, solving problems and working to provide the best service possible to our clients.

You will be assisting customers with their annual subscription renewals and delivering a “best in class” customer experience to our customers, delivering the happiness we promise.

Head of Operations – Fire & SecurityA well-established and growing Fire & Security services business is seeking an experienced Head of Operations to lead and develop its national operational function.This is a senior leadership role with full responsibility for operational performance, compliance, financial control, and team leadership across installation, maintenance, and remedial services.The...

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be Responsible For I know my customers and serving them with passion and pride, giving great natural service.

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Key Responsibilities - Manage the daily operations of the customer...

You will lead large teams through change, drive operational excellence, and ensure strong risk management aligned to the Conduct Risk Framework and Consumer Duty requirements, under FCA regulation.

You will work closely with the COO and senior stakeholders across the business, helping to shape operational strategy while delivering strong performance, efficiency and customer outcomes.

You will lead large teams through change, drive operational excellence, and ensure strong risk management aligned to the Conduct Risk Framework and Consumer Duty requirements, under FCA regulation.

You will work closely with the COO and senior stakeholders across the business, helping to shape operational strategy while delivering strong performance, efficiency and customer outcomes.

You will lead large teams through change, drive operational excellence, and ensure strong risk management aligned to the Conduct Risk Framework and Consumer Duty requirements, under FCA regulation.

You will work closely with the COO and senior stakeholders across the business, helping to shape operational strategy while delivering strong performance, efficiency and customer outcomes.