Customer Insight Analyst jobs in Reading

Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we're more than that. Our mission? To make IoT management a breeze for any device, anywhere. With over 14 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks , we connect you to more than...

We’re looking for a talented Operations Data & Insight Analyst to join our team and help us make the most of the data that drives Thames Water. You’ll play a key role in bringing new tools, technologies, and techniques to life as we tackle current and future challenges across our business. What you’ll be doing as an Operations Data & Insight Analyst - Building and automating data processes,...

You will support the development of Voice of the Customer (VoC) capabilities, help run web tagging, heatmap analytics and A/B testing tools, and provide recommendations that contribute to operational efficiency and better customer engagement. - Gather and interpret data from multiple sources (web analytics, heatmaps, surveys, VoC, interaction analytics, operational metrics).

You will collaborate with teams to ensure optimal performance and prepare regular reports. Opportunities for professional development and a competitive salary are provided. Join us in making a meaningful impact on the transition to clean energy.

A leading energy system operator in the UK is seeking a Market Insight Analyst to ensure power system stability by translating market signals into actionable strategies. This role involves economic analysis, control room support, and reporting on operational impacts. Candidates should have a relevant degree, strong analytical skills, and a collaborative mindset. The position offers a competitive...

A leading recruitment firm is seeking a Cyber Metrics and Data Specialist for a 4-month contract in Reading, UK. This hybrid role involves collaborating with managers and stakeholders to deliver reporting and develop new cyber security metrics. Candidates should have experience with PowerBI and Databricks, along with strong analytical skills in a cyber security context. This position offers a...

Job Description Accountant (Business Analyst ) Contract - 9 month FTC (potential to go perm) Start - ASAP Location - remote with quarterly visits to Reading area office Why - Investment backed SaaS company in huge phase of growth - Do you have 3+ years' of Accountancy Practice experience as a Qualified Accountant? - Or, are you a Business Analyst in a SaaS or Software product team? - Do you...

You will execute projects that combine strategic insight with tech-forward solutions to deliver end-to-end, decision-ready outputs for clients. The role requires intellectual curiosity, analytical rigor, creativity, and structured strategic thinking, with strong client engagement and clear opportunities for professional growth as a trusted extension of client teams.

🚀 About Webigence and Spark Travel Webigence has 25 years of experience crafting UX‑first, often highly complex software. Our engineers pair forward‑thinking agile practices with an obsession for intuitive design, shipping products that feel effortless even when the logic underneath is anything but. Alongside a handful of long‑standing third‑party clients, we’re scaling our own SaaS...

You will be responsible for developing and executing a strategic sales plan for your team, coaching your team through the complete sales cycle, and building a high‐performance team culture focused on achieving ambitious growth targets.

You will also be confident and prepared reporting moving business metrics to senior leadership.

You will work within a team of likeminded people and be responsible for adhering to the resource scheduling accurately and efficiently to ensure that the needs of the business and the customer are met. Your working pattern will be rotated shift pattern which spans from 8.00 – 22.30, Monday to Friday (GMT).

This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics...

Job Purpose: The Performance & Insights Coordinator will play a key role in supporting the Data & Insights team to monitor, measure, and improve contract performance. This role will focus on ensuring adherence to contractual Key Performance Indicators (KPIs) and supporting the development of accurate, timely reporting. The postholder will work closely with the Data Analyst and wider team to...

Senior Solution Architect – Agiloft Join us at Agiloft, a trusted global leader in data‐first contract lifecycle management (CLM) software. We help organizations manage the end‐to‐end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data‐first Agreement Platform (DAP). With the foundation of contract data, customers quickly and collaboratively reach...

You will guide architecture decisions, ensure best-in-class data governance, and provide the technical blueprint that empowers the organization to become truly data-driven. Main Duties/Responsibilities - Lead the design and evolution of Keyloop's enterprise data architecture, ensuring alignment with business strategies and technology platforms

A leading company in IoT connectivity is seeking a Customer Touchpoint Insight Analyst to enhance customer experience. This role involves analyzing customer data, developing strategies, and improving key performance indicators. The ideal candidate will have strong leadership experience, proven expertise in customer experience ownership, and exceptional data analysis skills. The position offers...

You will provide insight which will drive our DMEX improvement initiatives and plans and ultimately drive our overall DMEX performance.

You will monitor the success and outputs of change initiatives, ensuring efforts are focused on impacts and optimal benefits are delivered.

You will act as a bridge between long-term forecasting and the Control Room, helping our teams optimise electricity dispatch in an evolving energy landscape.

You will also have access to a comprehensive benefits package tailored to support your well‐being and professional success.

Job Description This role sits at the intersection of data analysis and engineering, with a strong focus on asset and equipment data. You’ll be responsible for analysing, maintaining and improving asset data held in SAP, working closely with engineering teams to ensure the data accurately reflects the equipment in use. A solid data analyst background combined with an engineering or mechanical...

You will be working closely with the field teams within the Region to create, implement and execute a customer plan designed to improve CMEX / CSAT and reduce complaints. Frequently refreshing the plan to ensure the activities are focused, dynamic and forward-looking.