customer insight manager jobs in Reading

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we're more than that. Our mission? To make IoT management a breeze for any device, anywhere. With over 14 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks , we connect you to more than...

You will be working closely with the field teams within the Region to create, implement and execute a customer plan designed to improve CMEX / CSAT and reduce complaints. Frequently refreshing the plan to ensure the activities are focused, dynamic and forward-looking.

You will be responsible for developing and executing a strategic sales plan for your team, coaching your team through the complete sales cycle, and building a high‐performance team culture focused on achieving ambitious growth targets.

You will also be confident and prepared reporting moving business metrics to senior leadership.

Job Description A dynamic recruitment agency is seeking a Head of Customer Success to lead the Customer Success function across a high-profile client portfolio. This strategic leadership role involves ensuring customer satisfaction through effective delivery models, project management, and a focus on continuous improvement. The ideal candidate will possess extensive leadership experience, strong...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

A leading car leasing company in the UK is seeking a Sales Operations Executive to manage inbound and outbound customer interactions and ensure exceptional service delivery. Increase your chances of an interview by reading the following overview of this role before making an application. The ideal candidate will have experience in a fast-paced administrative or customer service role, with...

Job Description Job Title:Customer Service Representative Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits: - 30 days holiday (including bank holidays) - Company pension scheme - Employee discount scheme - Funded Summer and Christmas events - Cycle to Work Scheme - Discounted car hire rates Are you looking to start a career or looking to retrain?...

Overview At PepsiCo UK, we’re proud to make some of the nation’s favourite snacks and drinks—like Walkers, Quaker, Doritos, Pipers, and Monster Munch. With sites across the UK, including our Quaker mill in Cupar and Doritos factory in Coventry, we’re also home to one of the world’s largest crisp factories in Leicester. At the end of 2025 we will move our UK office to a vibrant new Reading town...

A financial services company in Reading is seeking a proactive Management Accountant to manage the day-to-day finance function. The role involves overseeing Xero for the group, migrating accounts from Excel, and delivering accurate management accounts. Ideal candidates will be part-qualified or qualified accountants with strong commercial awareness and organizational skills. This full-time...

A leading defense and security company in Reading seeks an experienced Commercial Controls Manager to enhance portfolio performance through strategic sourcing and supplier management. Candidates should have a minimum of 4 years in a similar role, strong analytical skills, and regulatory reporting experience. The package ranges from £46,000 to £60,000, with benefits including generous annual...

Customer Operations & Order Processing Manager6 to 9 month Maternity ContractBracknellUp to £55,000A well established FMCG SME are ready for a new addition to their sales team. They are currently on a serious growth trajectory, with a very exciting 12 months ahead, full of NPD and new opportunities.What’s on offer? * 25 days holiday plus bank holidays * Parking * Private medical care * Working...

Customer Solutions Manager – Smart Metering & IoT PlatformsWe are seeking a senior, customer-facing technical delivery leader to drive the end-to-end deployment, adoption, and success of our client’s smart metering and IoT platforms.In this role, you will: * Act as a trusted advisor to utility customers * Own technical escalations and resolution * Serve as the bridge between customers, product,...

Join to apply for the Senior Customer Development Manager role at Kenvue . At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands – including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S, and BAND‐AID that you already know and love. Science is our passion; care is our talent. Role...

This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics...

What you’ll be doing: Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers. Collaborate with other managers to ensure the success of shopping experience...

You will support the development of Voice of the Customer (VoC) capabilities, help run web tagging, heatmap analytics and A/B testing tools, and provide recommendations that contribute to operational efficiency and better customer engagement. - Gather and interpret data from multiple sources (web analytics, heatmaps, surveys, VoC, interaction analytics, operational metrics).

A leading subsurface technology firm seeks an experienced Sales Manager to lead a dedicated team in driving revenue growth within the mid-market segment. The ideal candidate will possess at least 5 years of experience in a SaaS environment, proven leadership skills, and a strong aptitude for strategic sales planning. This role involves coaching team members, building customer relationships across...

We’re looking for a talented Operations Data & Insight Analyst to join our team and help us make the most of the data that drives Thames Water. You’ll play a key role in bringing new tools, technologies, and techniques to life as we tackle current and future challenges across our business. What you’ll be doing as an Operations Data & Insight Analyst - Building and automating data processes,...

A leading personal care product company is looking for a Senior Customer Development Manager based in Reading. This role involves leading key categories, engaging with major UK retailers, and optimizing trade investments. Candidates should have a Bachelor's degree, progressive experience in FMCG, and strong leadership capabilities. A competitive benefits package is offered along with...