You will support the development of Voice of the Customer (VoC) capabilities, help run web tagging, heatmap analytics and A/B testing tools, and provide recommendations that contribute to operational efficiency and better customer engagement. - Gather and interpret data from multiple sources (web analytics, heatmaps, surveys, VoC, interaction analytics, operational metrics).
Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we're more than that. Our mission? To make IoT management a breeze for any device, anywhere. With over 14 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks , we connect you to more than...
We’re looking for a talented Operations Data & Insight Analyst to join our team and help us make the most of the data that drives Thames Water. You’ll play a key role in bringing new tools, technologies, and techniques to life as we tackle current and future challenges across our business. What you’ll be doing as an Operations Data & Insight Analyst - Building and automating data processes,...
A recruitment agency is seeking a highly motivated Senior Finance Analyst for a position based in Reading/Home. This role requires ownership of month-end processing, quarterly forecasting, and cost management. Candidates must be part-qualified or fully qualified ACA / ACCA / CIMA, possess strong Excel skills, and ideally have experience with Alteryx or Smartview. The position emphasizes...
A leading pharmaceutical organization is looking for a Market Research Associate to support strategic decision‐making in healthcare insights. This hybrid position requires someone with strong analytical skills and the ability to work closely with various teams. Responsibilities include managing market research projects, presenting findings, and collaborating with global insights teams. The ideal...
Reading (Hybrid 50/50) Until 18/09/2026 Additional vetting required - onboarding may take longer. About the RoleWe're looking for a sharp, data-driven IT Service Management Analyst to own service reporting, drive performance insights, and support continuous improvement across ITSM functions. You'll provide clear, actionable intelligence that helps teams improve incident management, change...
A leading connectivity firm in Reading is looking for a PMO Analyst to support project delivery and governance practices. Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. The ideal candidate should have insight into project management methodologies and possess strong communication and problem-solving skills. Responsibilities...
You will have prior experience in observational research, utilising HealthVerity healthcare data, strong statistical programming skillset, and experience managing multiple studies and complex analyses. In this role, you will have access to real-world databases and act as the stewards of the client’s best practices, standards, and methodologies underlying the use of real-world data (RWD).
You will be responsible for the Business Performance Intelligence function within the Global Customer Care Team. Enabling data-driven decision making across Parts and Accessories revenue performance and customer satisfaction. Key Responsibilities
You must have a demonstrable track record in all aspects of UK immigration law including immigration technology, project management and core legal work. We want people who have a natural curiosity and a passion for customer service.
Job Purpose: The Performance & Insights Coordinator will play a key role in supporting the Data & Insights team to monitor, measure, and improve contract performance. This role will focus on ensuring adherence to contractual Key Performance Indicators (KPIs) and supporting the development of accurate, timely reporting. The postholder will work closely with the Data Analyst and wider team to...
Reading (Hybrid 50/50) Until 18/09/2026£580 (PAYE via Umbrella only)Additional vetting required - onboarding may take longer.About the RoleWe're looking for a sharp, data‑driven IT Service Management Analyst to own service reporting, drive performance insights, and support continuous improvement across ITSM functions. You'll provide clear, actionable intelligence that helps teams improve incident...
You will be based at either Kemble Court, Maple Lodge WTW or Mogden STW. Please note: the internal title for this role is Power Resilience Analyst What you should bring to the rolePrevious experience as a data analyst. Has experience of starting from scratch using common tools (e.g. Excel) as well as working with more sophisticated analysis tools and techniques when data maturity evolves.
Job description About KPMG International Together with more than 273,000 colleagues in 143 countries throughout our member firms, people at KPMG imagine big ideas and bring solutions to life for clients both big and small. A role with KPMG International will open a world of opportunity in your career. KPMG International helps set the strategy and protects the reputation of this global...
Job Title: Commercial Finance Analyst Location: Reading Contract Type: Permanent Employer: FMCG Brand, part of Global FMCG GroupSalary: £40,000 to £48,000 base salary10% bonus + Private Healthcare + 25 days holiday + pension 5% matched + life assurance + flexible hoursHybrid working - 3 days in the office & 2 days from homeOverviewJoin a dynamic, fast-growing consumer goods company with a strong...
A leading company in IoT connectivity is seeking a Customer Touchpoint Insight Analyst to enhance customer experience. This role involves analyzing customer data, developing strategies, and improving key performance indicators. The ideal candidate will have strong leadership experience, proven expertise in customer experience ownership, and exceptional data analysis skills. The position offers...
You will work closely with Finance Business Partners and key stakeholders across the business to challenge costs, explain performance, and support informed decision-making.
You will also deliver timely, accurate daily, weekly, monthly, and forecast reporting to a wide range of internal and external stakeholders, including shareholders and auditors.
You will have some knowledge of project management methodologies, tools, and best practises, such as JIRA. To be successful in this role you will thrive in a fast paced setting that requires exceptional organisational and time management abilities. This role is a collaborative support position, working closely with colleagues and suppliers to deliver successful outcomes.
You will engage with key leads across the Business Energy Collections team and with Finance and Compliance functions to facilitate successful delivery. As part of your role you will: In addition, you will be required to: - Understand the collections strategy and facilitate the monitoring of associated costs and validated performance, ensuring alignment with business objectives.
You will provide insight which will drive our DMEX improvement initiatives and plans and ultimately drive our overall DMEX performance.
You will monitor the success and outputs of change initiatives, ensuring efforts are focused on impacts and optimal benefits are delivered.