Customer Experience jobs in Cardiff

Head of Customer/Client Experience Scotland, open to multiple locations Are you a dynamic, data-driven, and relationship-focused Client Experience expert, looking to shape and deliver a world-class customer journey that drives loyalty, satisfaction, and long-term value? My client, a fast-growing professional services firm in Scotland, has created a new role to support their clients by ensuring...

Delegate Relationship Executive – Custom Events & Signature Experiences Location: Remote (UK-based) with occasional team meet-ups Salary: £27,000–£29,000 base DOE + uncapped commission OTE: £55,000+ realistic in Year 1 Reports To: Head of Custom Delegate Acquisition Job Type: Full-time, Permanent About Rela8 Group Rela8 Group delivers high-impact executive networking experiences for the...

You will bring a strong track record of creating customer-focused cultures, using data and insight to drive decision-making, and delivering tangible improvements in customer satisfaction.

You will be an innovative and inspiring leader who thrives in complex, fast-paced environments, comfortable balancing operational delivery with strategic vision.

About us BridgePro is a dynamic, independent product and procurement services company based in the UK. We specialize in producing and retailing premium, eco-friendly kitchen appliances — including our flagship air fryer ovens — designed to enhance everyday life through innovation, efficiency, and affordability. Customer satisfaction is at the heart of everything we do. We pride ourselves on...

About Cloud Assess Cloud Assess is a leading provider of training and assessment solutions tailored for operational and vocational education. With our Learning Management System (LMS) for Frontline workers, we empower organisations to upskill teams, maintain compliance, and improve workforce capability efficiently. Our solutions are trusted by globally recognised brands such as Oxfam, Komatsu,...

Job Description My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors...

Role: Lead UX/UI Designer Rate: Up to £700 p/d – Via Umbrella Location: East Midlands HQ – Highly Remote – 1 day p/cm on site Duration: 6 months This role sits at the intersection of design, product, and technology. This venture redefining how professionals manage their wealth. As an Experience Designer, you’ll be responsible for crafting seamless, emotionally intelligent, and data-informed...

📍 Flexible, virtual role in the United Kingdom preferred or Europe possible | Global travel required ✈️ Role Purpose Create, curate, and deliver exceptional conference programmes for APEX and Future Travel Experience (FTE). Identify leading topics, recruit expert speakers, and shape sessions that deliver insightful, high-quality content advancing the global air travel experience. 🏢 About APEX...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Company Description: Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities....

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers.

You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again.

Job Description We’re recruiting for a Customer Experience Advisor to join our Retail Customer Services Team.Our phone lines are open between 8am-7pm Monday- Friday (some areas of the business vary in hours so you may work different hours to these started). You’ll work 35 hours during our opening times working 3 days from home and 2 days in our Cardiff office - with a salary of £24,525.Our...

The Customer Experience & Marketing team have an exciting opportunity for two Sales and Customer Experience Learning Specialists to join the team. Working remotely with frequent visits to London, and national travel to deliver training face to face. We are looking for candidates who thrive on building strong consultative working relationships and rapport with others. Great opportunity for a...

You will be thebackboneof our business by supporting and being there for our customers. Working inCustomer Service, your job will be to show our existing customers why theEEfamilyis the right one for them. We are more than ateamat EE; we are a family, and this ethos includes our customers too.

You will be thebackboneof our business by supporting and being there for our customers. Working inCustomer Service, your job will be to show our existing customers why theEEfamilyis the right one for them. We are more than ateamat EE; we are a family, and this ethos includes our customers too.

The Customer Advisor will assist customers, offer product advice, and ensure smooth store operations, providing excellent customer service.

We're currently recruiting for a Customer Liaison Officer to join a well-established contractor, delivering kitchen refurbishment works across residential properties in the Welwyn Garden City area. This is a key role focused on supporting tenants, ensuring excellent communication, and helping deliver a smooth and positive experience throughout the planned works programme. This position is offered...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You will be thebackboneof our business by supporting and being there for our customers. Working inCustomer Service, your job will be to show our existing customers why theEEfamilyis the right one for them. We are more than ateamat EE; we are a family, and this ethos includes our customers too.

Job Description My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors...