Customer Experience jobs in Cardiff

You will develop ambitious revenue targets, drive new business across various events and oversee marketing plans. The ideal candidate will have over 7 years in hospitality sales, strong leadership skills, and a passion for delivering exceptional customer experiences. This role offers generous leave, a pension scheme, and various employee benefits.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Customer Experience AdvisorLocation: CardiffSalary: Up to £28,000 basicEmployment Type: Full‑time, PermanentProgression: Clear scope for future development within the businessOverviewUnify HQ are recruiting on behalf of our client, a leading organisation delivering retrofit and energy‑efficiency projects for social housing providers, local authorities and funded schemes.They are seeking a...

Job Description We’re recruiting for a Customer Experience Advocate to join our New Business and Payroll team (Client Services). This role will be part of our pensions team, working closely with scheme owners. The position is mainly focused on administrative tasks, with some responsibility for making and receiving calls.Join our team and help us deliver a best-in-class customer experience. We’re...

The Customer Experience & Marketing team have an exciting opportunity for two Sales and Customer Experience Learning Specialists to join the team. Working remotely with frequent visits to London, and national travel to deliver training face to face. We are looking for candidates who thrive on building strong consultative working relationships and rapport with others. Great opportunity for a...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will assist with vacation plans, provide recommendations, coordinate updates, and offer guidance so every traveler has a seamless experience from start to finish. At Destiny&Co, we believe that thoughtful service can transform a trip into a lasting memory. Key Responsibilities

Interested in joining? If you’re interested in joining Admiral Law, but don’t see an opportunity that you’d like to apply for, please submit an application registering your interest and our Talent Acquisition team will be in contact should any opportunities arise that could be a match! We’re always keen to speak with talented individuals with knowledge and experience in any of the following...

Company Description: As a Host at Everlast Gyms, you’ll be the first friendly face our members see when they walk through the door. More than just reception, this is a member-facing sales and service role where you’ll play a key part in driving memberships, supporting retention, and ensuring every visitor feels welcome. You’ll also take on key holder responsibilities, contribute to club...

Job Description What You’ll Be Doing Welcoming members and guests, ensuring every interaction is positive and professional. Supporting membership sales and retention by providing excellent service and guidance. Driving secondary spend KPIs by promoting products and services available in-club. Maintaining a high standard of cleanliness and hygiene across the club. Acting as a competent key...

You will have an initial Zoom call with Nazima to find out more about you and to tell you more about us. Stage 2: Technical Task & Values based interview (90 mins): This stage will be held in our office, and you’ll meet with the wider team - We’ll run through a live role play exercise where you’re the agent and we’re the member.

Vacancy: Home-Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: Cardiff Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income. The responsibilities for the Home-Based Customer Service...

You will support our vision that great healthcare is always a collective first. In return, we recognize and value our global employees.

You will have our full support, training and opportunities for professional development, along with competitive package. Why diversity matters to us

What you'll do Summary Starting from £12.75 per hour | Up to 25 hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are...

You will ideally have experience of using Microsoft and VMware technologies.

You will have first-class customer service skills, as this role involves dealing with both internal and external stakeholders on a daily basis. What you'll get in return This is a permanent role to start ASAP.

What you’ll be doing: Working closely with a small team of managers to make sure the store runs like clockwork every day. Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop. Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely. People management is also big part of the...

Description JOB TITLE: Oversight Risk Manager Customer Communications & Financial Promotions SALARY: £65,385 - £72,650 LOCATION(S): Bristol, Glasgow, Leeds, Halifax, Chester, Birmingham, Edinburgh, Cardiff HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this...

Here at Peacocks, we are seeking an experienced Customer Loyalty Marketing Manager to join our Marketing Dept. to drive the day-to-day operations of the new Peacocks Loyalty Programme. This role will drive the day-to-day operations of the new Peacocks Loyalty Programme and would suit someone who has a good understanding of loyalty schemes, customer behaviour, and a proven track record of...

Job Description Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every interaction matters? We’re looking for individuals who take pride in helping others, enjoy working collaboratively, and are eager to grow their skills in a supportive and inclusive team. This hybrid role attracts a salary of £24,525.Join us in shaping...