Customer Experience Manager jobs in Sunderland, Tyne and Wear

Job Description Customer Service ManagerWashingtonPermanentCompetitive Salary & Benefits Freedom Group have a fantastic opportunity for a Customer Service Manager to join our team in Washington. This is a pivotal role responsible for leading the customer service function, ensuring exceptional service delivery, and driving continuous improvement across our operations. You’ll report to our...

You will be responsible for defining the insights and AI strategy, developing new approaches to problem‐solving, and fostering a culture of continuous learning and evolution within our global CS operations.

You will manage senior stakeholders across the organization, including Regional Operational Directors, Country Management teams, Data/BI, P&T, WFM, and Ops leadership.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact...

You will act as the subject matter expert, responsible for framing services, conducting deep research, and ensuring design solutions meet user needs while aligning with complex enterprise business and technical strategy. - Research & Synthesis: Conduct ethnographic research and synthesize human insights, balancing them against enterprise constraints.

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have...

Job Description Your career, your way! Join our fantastic team as a Complex Manager. As Complex Manager, you’ll wear many hats: you’ll be a mentor, a planner, and an operator. Calling the shots to effectively run our suite of retail and complex units on park, and coaching the team. With fantastic opportunities for career growth and a work setting vibrating with positive holiday vibes, it’s a...

You will be joining a very secure business, with fantastic opportunities to develop your skills alongside experienced industry professionals.

Closing date: 17-11-2025Customer Team Member Location: Railway Terrace , Penshaw, Houghton le Spring, DH4 7JG Pay: £12.60 per hour Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interviewFull, paid training provided You can apply for this role using your...

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact...

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.