Customer Experience Manager jobs in Brent

You will be a key contributor in building and operationalizing customer journeys, shaping persona development, and translating insights into activation strategies across digital and offline channels.

A caring educational institution in Wembley is seeking a Family Advocate to enhance family experiences and ensure quality education access. You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Your role involves managing family accounts, being the first point of contact, and supporting marketing efforts. We're looking for...

A global real estate company is hiring a Front of House Manager in Wembley. This role involves supervising daily operations, leading the team, and ensuring high customer service standards. The candidate should have leadership experience in a management role, strong communication skills, and be proficient in Microsoft Office. A competitive benefits package is offered in a full-time capacity, ideal...

You will be confident in working independently and thrive when managing challenging and complex situations, as well as be passionate about working as part of a team and leading by example. With excellent communication skills, you will be able to effectively communicate and interact with people from all backgrounds and be friendly, warm and welcoming in your approach to working.

A growing multi-channel retailer in Wembley seeks a Store Manager to lead a passionate team dedicated to excellent customer service and branch performance. In this role, you will not only manage operations but also inspire and develop your team, ensuring engagement and positivity in the workplace. Ideal candidates will demonstrate a strong history in retail, resilience, and flexibility. This role...

You will be the first point of contact for residents, manage queries through a CRM, and assist with move-ins and move-outs. Candidates with a customer-facing background in hospitality or retail are encouraged to apply. This role offers structured processes and a supportive team environment, with full training provided for candidates unfamiliar with property management.

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here...

Construction Project Manager (London Market Area) - London"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute,...

You will orchestrate a multi‑party delivery ecosystem, balancing cost, speed, quality, and capability to scale new products and services effectively. Responsibilities of the Head of Customer Success include: - Lead programme and project delivery across the New Business portfolio, from proof‑of‑concept to full deployment.

Job Description: Customer Service Representative 12-month FTC Job Description: CSafe offers the most comprehensive suite of thermal shipping solutions for pharmaceutical cold chain shipping needs around the world to ensure patients receive the medicines and treatments they need. In addition to key acquisitions, CSafe has operations in more than 70 locations worldwide to ensure product...

Overview From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in...

Customer Service Officer needed in Wembley The rate is £16.79ph PAYE This is a temporary role The reference number is: 5270219 The successful candidate will work in the Housing Benefit Information team. They will need to be able to manage a few different systems and will be taking calls and will need to demonstrate empathy and strong listening skills. They will work in office 5 days a weeks...

Customer Order Specialist 12 Month FTC Theale/Home We are seeking a Customer Order Specialist to be the first point of contact for 3rd party customers (non-Anchor Tenants) and drive the seamless processing of applications and service requests. This role ensures the fastest time to revenue while supporting internal teams to deliver best-in-class services. Key Responsibilities: - Manage...

You will be a key contributor in building and operationalizing customer journeys, shaping persona development, and translating insights into activation strategies across digital and offline channels.

You should have a good level of general education and be proficient in the use of Microsoft Office packages, including Word, Excel, and Outlook.

You should possess excellent customer service skills and have significant experience in a similar accommodation, hospitality, leisure, or reservations/membership environment.

A leading real estate company in Wembley is looking for a Night Customer Service Manager to oversee overnight operations and provide exceptional support. This role includes managing security tasks, ensuring compliance with safety protocols, and maintaining excellent community relations. Candidates should have significant customer service experience, a good understanding of UK Health and Safety...

You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives.

You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues.

You will play a key role in connecting the learning agenda to business priorities—ensuring that learning initiatives deliver measurable value, align with enterprise goals, and help embed a culture of continuous growth and development.

You will work closely with the senior L&D team, HRBPS and business leaders to:

You will work together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You’ll serve as a thought partner and content expert to case teams and sector leaders, helping structure and solve complex issues.

You will contribute to consistent, compliant, and employee-focused benefits solutions by working closely with the Global Benefits Centre of Expertise.

You will partner with colleagues across HR, Finance, Procurement, and external vendors to support renewals, analyze benefits data, and improve processes.