Head Of Customer Experience jobs in Sunderland, Tyne and Wear

You will be responsible for defining the insights and AI strategy, developing new approaches to problem‐solving, and fostering a culture of continuous learning and evolution within our global CS operations.

You will manage senior stakeholders across the organization, including Regional Operational Directors, Country Management teams, Data/BI, P&T, WFM, and Ops leadership.

Head of Platforms & Operations Salary: to be discussed Sunderland - onsite 3x per week Are you the right candidate for this opportunity Make sure to read the full description below. Are you a leader with strong technical knowledge of the design and delivery of core platforms, as well as demonstrable experience managing key internal and external stakeholder relationships? Are you looking for a...

Head of Central Sales – Customer Solutions North East £65k-£70k + Car + Bonus + Benefits Are you a strategic leader with the energy to drive transformation and the grit to deliver results? This is your opportunity to lead a high-impact central sales function at the heart of a fast-paced, service-led business within the commercial equipment rental and leasing industry. We're looking for a Head...

You will lead the design, implementation of robust platforms across on-premises, cloud, and hybrid environments.

Head of Operational Quality & Formulation North-East SRG is working with a leading sterile pharmaceutical company who has become a leader in specials with an ever-expanding footprint, supplying hard-to-source product to patients who need them. They are now looking for a Head of Operational Quality & Formulation to be based at their site in the North-East Near Newcastle and oversee the...

Job Description Customer Service ManagerWashingtonPermanentCompetitive Salary & Benefits Freedom Group have a fantastic opportunity for a Customer Service Manager to join our team in Washington. This is a pivotal role responsible for leading the customer service function, ensuring exceptional service delivery, and driving continuous improvement across our operations. You’ll report to our...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact...

oligonucleotide and peptide (O&P) Contract Research, Development and Manufacture (CDMO) business. The candidate will work closely together with the Europe and global business development leaders to pursue new business leads, follow up on critical issues, and aid in attending to customer inquiries. Assists marketing in delivering content and driving the success of new and existing...

Your newpany At the Green Energy Advice Bureau (GEAB), we’remitted to powering a greener future. As a leading consultancy in the renewable energy sector, we help businesses navigate the energy market and implement sustainable strategies that drive performance and efficiency. Our mission is to deliver impactful, eco-conscious solutions—and our values are at the heart of everything we do. Your...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact...

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Where: We have 2 locations avilable - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) Full time: Permanent Salary: 25,087.00 rising to 25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: 12.82 per hour rising to 13.12 per hour at 9 months in role Start date:...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.